Capilano Audi
North Vancouver, BC
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1,062 Reviews of Capilano Audi
Great experience Tim and Ryan were great. They made things happen and were patient through the whole process. Rob is also the best in the Service department and won't Tim and Ryan were great. They made things happen and were patient through the whole process. Rob is also the best in the Service department and won't go anywhere else because of him! More
Wow. Will not be coming back! It's such a shame that these people made me feel so unwelcome at their dealership - perhaps it was because I didn't appear to be up to their "standard It's such a shame that these people made me feel so unwelcome at their dealership - perhaps it was because I didn't appear to be up to their "standard", or, that's just how arrogant they are to everyone who walks in. I get it, you work for Audi...cool. Doesn't mean you're better than everybody! The staff could try to be a bit more personable (maybe try smiling once in a while) and at least give the illusion that they care about making sure their customers have a good experience. I was there for about half an hour, and after interacting with some of the expressionless, borderline miserable-looking sales people, I gave up and went elsewhere. I'm really not into that whole "I'm soOOOoO important!" vibe they have going on there. More
very responsive service team I had a complex transmission problem which the service team went to great efforts to resolve in a cost effective manner. They kept me well informed an I had a complex transmission problem which the service team went to great efforts to resolve in a cost effective manner. They kept me well informed and provided relevant options. More
Exceptional service provided by Bobby Levit Bobby Levit assisted us with the recent lease of our 2019 Q7 Audi. This is our third lease with Capilano Audi. Bobby was professional, genuine and Bobby Levit assisted us with the recent lease of our 2019 Q7 Audi. This is our third lease with Capilano Audi. Bobby was professional, genuine and kind. Bobby went above and beyond to ensure he provided us with exceptional service. Bobby also made a huge impact on our son and his friends by gifting him hockey cards for his entire spring team! Thank you also to Andrew for promptly resolving our administrative questions. More
Excellent Customer Service We traded in our Audi 2014 Q5 for a previously owned 2018 Q5. Mark suggested trading in our vechile for a new or newer Q5 and was very diligent follow We traded in our Audi 2014 Q5 for a previously owned 2018 Q5. Mark suggested trading in our vechile for a new or newer Q5 and was very diligent following up with us. Justin found a 2018 Q5 that fit our needs. Thank you for the great service. We are very satisfied with our purchase. More
Thank you My first first experience with Capilano Audi was a quick test drive with Bobby. Within a week, I was back three more times to finalize the details of My first first experience with Capilano Audi was a quick test drive with Bobby. Within a week, I was back three more times to finalize the details of my new car purchase. Everyone I dealt with was professional, courteous and helpful to me. Thanks Bobby and the team! More
PLEASED Service in Capilano Audi is Always FABULOUS ..Went test driving the new Q8 with Mark .. Such a wonderful knowledgeable person ..I Would deal with Mark Service in Capilano Audi is Always FABULOUS ..Went test driving the new Q8 with Mark .. Such a wonderful knowledgeable person ..I Would deal with Mark again any day .. and Kate ..our driver who dropped us off and also picked us up .. Extremely nice person .. Thank you .. More
service I have dealt with Capilano Audi for many years and have found their service shop to be very efficient and they communicate the issues very well. I have dealt with Capilano Audi for many years and have found their service shop to be very efficient and they communicate the issues very well. More
very good My third Audi purchased at Capilano easy transaction no pressure. Got the car we wanted. If asked to recommend a dealership I would say this is th My third Audi purchased at Capilano easy transaction no pressure. Got the car we wanted. If asked to recommend a dealership I would say this is the one! More
Courteous, knowledgeable a friendly environment no pressure. We were met by Bobby Levit, who introduced himself and asked if we had appointment . We indicated no that we were going to have look. He invited us to We were met by Bobby Levit, who introduced himself and asked if we had appointment . We indicated no that we were going to have look. He invited us to come into the show room , which we did and sat down with him . He asked us what we had in mind as to a car or suv. We then proceeded to look at cars . We made a appointment with Bobby to return on Wednesday, at which time we test drove a Audi A4 and Bobby sat with us in the car and explained it’s features. We agreed to purchase a Audi A4 white exterior with black interior. Today we picked up our Audi and are proud owners. From the receptionist, to Natalie Dagenais to Andrew Ballantine to Bobby Levit our experience is Triple AAA. We had a great drive home. Thank you Bobby and Capilano staff. Eileen & Allen Baptist More