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Go Langley Subaru

Surrey, BC

4.2
518 Reviews

19372 Langley Bypass

Surrey, BC

V3S 7R2

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518 Reviews of Go Langley Subaru

January 17, 2019

Best ever received From start to finish, this was the best service I have had in the 5 1/2 years I have been coming there. You were prepared for my visit, greeted me by More

by Pleased
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darin
Jan 21, 2019 -

Go Langley Subaru responded

Wow! Thank you so much for taking the time to share the outstanding experience you had at our Wolfe Subaru Langley dealership. We couldn’t be happier to hear how our Service Advisor, Darin Eichorn and our entire Service Team went above and beyond for you during your recent visit. We strive to ensure that every client who visits us, has an experience like yours. So glad they provided you with efficient, prompt, thorough and overall exceptional customer service. We truly appreciate your business and hope to work with you for years to come. We will make sure that our team knows how pleased you were with their service and we look forward to having the opportunity to serving you again soon. Have a fabulous day!

January 17, 2019

great sales dept Troy from sales presented everything as we liked no pressure just answers. Everyone else was most helpful and made the whole process was as good as w More

by Phil Burk
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wolfe Auto Group, TROY GIESBRECHT
Jan 21, 2019 -

Go Langley Subaru responded

Thank you for taking the time to share your feedback with us, Mr. Burk. We are pleased to hear that our Internet Sales Manager, Troy Giesbrecht and our entire Sales Team made you feel comfortable during your vehicle purchasing process and happily answered all of your questions. We appreciate you choosing Wolfe Subaru Langley as we recognize that you had many different dealers to choose from. We welcome you to the Wolfe Auto Group Family and we hope you enjoy your new ride! We look forward to working with you again when you come in for your first regular maintenance appointment. See you then!

January 16, 2019

Great service Marshall was very professional. He explained everything that needed to be done and kept me informed throughout the process. I was very impressed and h More

by Author
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marshall in Service
Jan 21, 2019 -

Go Langley Subaru responded

Thank you for taking the time to share your feedback about your recent visit to our Wolfe Subaru Langley dealership. We are pleased to hear that our Service Advisor, Marshall Fishwick was professional, thorough and informative. We are fortunate to have him on our team. So glad you were also impressed and happy with the work completed on your vehicle as well. It is truly rewarding to see your comments. Thank you very much for your business. We look forward to having the opportunity to serve you again in the future. Have a wonderful day.

January 14, 2019

Excellent Buying & Trade-in Experience This dealership is thoroughly modern and welcoming. Within a few minutes I met Stelios Spiliotopoulos who proved to have great knowledge regarding the More

by PaulB657
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stelios Spiliotopoulos & Nicole Mircea
Jan 16, 2019 -

Go Langley Subaru responded

Wow! Thank you so much for sharing the experience you had at our Wolfe Subaru Langley dealership, Paul657. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! We couldn’t be happier that our Sales and Leasing Consultant, Stelios Spiliotopoulos provided you with a great car buying experience with his vast product knowledge, easy going and helpful demeanor. He is a true asset and we are lucky to have him on our team. Glad you are loving your new Subaru Ascent! Congratulations and please come back to visit anytime!

January 09, 2019

Happy costumer Bought a new Subaru and was very pleased with the process and the staff at Wolfe Subaru. Troy did an excellent overview of the entire car upon delive More

by New outback
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TROY GIESBRECHT
Jan 09, 2019 -

Go Langley Subaru responded

We would like to thank you for sharing this great review about our Wolfe Subaru Langley dealership! We are thrilled that you enjoyed your car buying experience with our knowledgeable Sales and Leasing Consultant, Troy. We will be sharing your feedback with him and letting him know how informative you found his overview of the vehicle to be, when you took delivery of your new car. Congratulations on your new Subaru Outback! We value your business and we wish you many safe and happy Subaru Adventures in it! Enjoy and come visit us again soon!

January 04, 2019

Have not tried the service center yetno I did not find the service friendly..but end result I really like my car. I would like more personal service..... But the car is great ! Administr More

by Happy lady
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark, Wolfe Auto Group, TROY GIESBRECHT
Jan 09, 2019 -

Go Langley Subaru responded

Thank you for taking the time to share your feedback with us. Firstly, congratulations on your new car! Glad you were pleased with our Financial Services Manager and Insurance Agent. Your business and happiness is very important to us. If you are open to discussing this issue in further detail, please contact our Director of Sales, Patrick Curtis at 604-534-2660 at your earliest convenience, so we can work see how we can clarify your concerns. Thank you and we look forward to speaking with you soon.

December 28, 2018

No issues. Easy car buying experience. Trade in was valued fairly and the process was simple (although lengthy time wise). Thanks to everyone who helped get me i More

by cat567
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Delia and the finance manager (I’m so sorry I can’t remember her name), Wolfe Auto Group
Dec 31, 2018 -

Go Langley Subaru responded

Thank you for taking the time to share your feedback with us, cat567. We are happy to hear that your car-buying experience with us was easy and you were happy with your trade in value. We appreciate your business and we wish you safe travels in your new Subaru Crosstrek. A great choice! We look forward to seeing you again soon when you come in for your first regular maintenance appointment. See you then.

December 21, 2018

A pleasure to buy a new car here Mark was straightforward and helpful. Your loan and insurance personnel were easy to get answers and information from. Our worry is the off More

by Smore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Dec 24, 2018 -

Go Langley Subaru responded

Thank you for taking the time to share your comments and feelings about your sales experience at our Wolfe Subaru Langley dealership. We appreciate you recognizing our Sales and Leasing Consultant, Mark Painchaud for being straightforward and helpful. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. Please feel free to call or visit us regarding your concerns with the eyesight feature. We will be more then happy to assist you. Thanks again for your feedback and your business. We hope you enjoy your new Subaru!

December 15, 2018

Very attentive customer service Made an appointment and received attentive service. I would have liked more selection on the lot of the specific vehicle I was coming in to test drive More

by BLS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TROY GIESBRECHT
Dec 21, 2018 -

Go Langley Subaru responded

Thank you for taking the time to share your feedback with us, BLS. With two Subaru locations in the lower mainland we are the top volume store in BC. Please let Troy or any one of our Sales Consultants know what you are looking for specifically in advance. We will ensure it is ready for you to test drive upon your arrival. Again thank you for your feedback and let us know what we can do to help make your car buying experience a great one.

December 13, 2018

Friendly and Expensive They are courteous, offer a shuttle, wash and clean the car after serving, but man oh man does it cost a lot. They did give me a bit of discount, but More

by Outback
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I am sorry I don't know his name. He was very nice and even washed the car to get me out faster.
Dec 13, 2018 -

Go Langley Subaru responded

Thank you for taking the time to share your feedback. Wonderful to hear that you were happy with the complimentary shuttle service, car wash and vacuum that we provide with each maintenance appointment at our dealership. Our pricing is comparable within our industry however it’s great that our Service Team was able to provide you with a discount to alleviate some of the cost. Thank you for your business and have a good day.

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