Humberview Volkswagen

Happy camper... :) Buying a car can be a stressful experience especially when it’s your first new car purchase in 30 years. That was me. I did my homework and did my re Buying a car can be a stressful experience especially when it’s your first new car purchase in 30 years. That was me. I did my homework and did my research online and found good reviews on both Humberview and Joe Warner. I emailed Joe and to my surprise heard back quickly. Booked a time to meet at the dealership. I was not disappointed. My experience was awesome. Joe was informative and kind. He answered all my questions and not once did I feel pressured to make a purchase. He made me feel like I was the most important person there. From the second I heard from him by email to the moment I picked up my car Joe would go out of his way to make sure I was happy with the process. Now that was 8 months ago and I couldn’t be happier with my new car but what really impressed me is that despite the sale being done Joe still is willing to answer questions I may have by responding to my email very quickly with a professional, courteous, kind response. Talk about going above and beyond. As I told him I have no problem voicing my displeasure when I get bad service so I feel it equally important to be vocal about great service. You need to buy a new car or even just get info, go see Joe. You won’t be disappointed. You may even have fun buying a new car. Tell him Rob sent you. Haha. Good luck to you new VW buyers. See you on the road. Humberview customers are easy to spot. They’re the ones grinning while enjoying their new ride. More

Humberview VW Service Dept A very positive experience, in having my Passat TDI serviced under Warranty at Humberview VW. Convenient drive thru check-in, constant communication b A very positive experience, in having my Passat TDI serviced under Warranty at Humberview VW. Convenient drive thru check-in, constant communication by the service advisor, and professional work in having the recall performed on my car. They even washed the car before returning it to me! First time at this dealership, but it will be my go-to service department from now on More

Fantastic Service Senior Service advisor Frank Spracchi is knowledgeable courteous and has a great sense of humour. Goes out of his way to ensure you are happy. He clea Senior Service advisor Frank Spracchi is knowledgeable courteous and has a great sense of humour. Goes out of his way to ensure you are happy. He clearly advises what should be done. Can say enough. Fantastic. More

Amazing!!! Amazing dealership. I always go there for the servicing of my car and i was never disappointed. I always feel welcome and appreciated as a client. The Amazing dealership. I always go there for the servicing of my car and i was never disappointed. I always feel welcome and appreciated as a client. They even installed my dash and rear camera at no additional cost! It was very well done and i am very satisfied with the services they are providing! More

Service and repair Fast, reliable, friendly The service manager Frank is the best.l have full confidence in the staff at this dealership and won't take my car anywhere Fast, reliable, friendly The service manager Frank is the best.l have full confidence in the staff at this dealership and won't take my car anywhere else. More

Great Service I always have a good experience at humberview Volkswagen. They get the job done in a timely manner and my car is always cleaned/ washed. The staff i I always have a good experience at humberview Volkswagen. They get the job done in a timely manner and my car is always cleaned/ washed. The staff is very friendly as well! More

Wonderful customer service Very accomodating to the customer’s schedule with constant updates re the status. Pick up and drop off service is top notch. Dave - service representa Very accomodating to the customer’s schedule with constant updates re the status. Pick up and drop off service is top notch. Dave - service representative is trust worthy. Thank you! More

Service Appointment Great Service, friendly staff. This is a busy dealership, and I had to book an appointment well in advance. So far, the staff have been very friendly Great Service, friendly staff. This is a busy dealership, and I had to book an appointment well in advance. So far, the staff have been very friendly and the service is great. There are small little touches that go a long way, like when they plastic wrap your leather steering wheel and seats so it doesn't get dirty when being serviced. Overall, great experience. More

Fast oil change Greater in a friendly manner Polite and professional Serving if car was quick Clean and bright dealership Comfortable place to wait beverages a Greater in a friendly manner Polite and professional Serving if car was quick Clean and bright dealership Comfortable place to wait beverages available car returned cleaned More

Absolutely horrible service We have 2009 VW "Passat" 75K mileage had been running perfectly fine , till we received a letter about fuel pump urgent recall . As it was advices we We have 2009 VW "Passat" 75K mileage had been running perfectly fine , till we received a letter about fuel pump urgent recall . As it was advices we brought our VW to Humberview Volkswagen service center anticipated professional service by scheduled appointment and that's when problem started. Instead of the part replacement a tech offered a "cleaning" pricing it 300$ right away after we refused he chucked that 98% cars were coming back for cleaning anyway. The parts has been replaced and we picked the car . Very next day in the Morning , surprise, there was "engine alarm" . We brought the car back saying that after their "recall" we had engine for very same reason , which a service manager David Williams (416)201-6619 offer to fix by , another surprise,... cleaning!! with a only difference this time : 1000$. Well , nice business . Crooked hands VW dealership's technicians or bad quality VW - you decide . J.D. More