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Yorkdale Ford Lincoln

Toronto, ON

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464 Reviews

3130 Dufferin St

Toronto, ON

M6A 2S6

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464 Reviews of Yorkdale Ford Lincoln

August 24, 2017

Fantastic service! I had a great experience dealing with Gary Wener. He was helpful, knowledgeable, patient, and honest in helping me buy my first car. I'd recommend thi More

by Bullwinkle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Wener
Aug 25, 2017 -

Yorkdale Ford Lincoln responded

Bullwinkle Any review that has helpful, knowledgeable, patient, and honest in it tells me everything I need to know about how our sales person (Gary Wener) took care of our customer. We appreciate you taking the time to post this.....safe driving Jim Hamilton General Manager

August 24, 2017

Excellent customer service The service team are very professional, from the service coordinators to the shuttle drivers. All very nice people and are respectful of the fact that More

by Linda J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chelvin Jennings, Larry Lapescu
Aug 25, 2017 -

Yorkdale Ford Lincoln responded

Linda Thank you very much for all of the kind comments and I am glad that you are so happy with the entire service experience. Larry Lepescu (shuttle) has been a great asset for us valeting our customers to and fro. We appreciate the continued support so thank you again. Safe driving Jim Hamilton General Manager

August 23, 2017

Great Experience and Wonderful Service! Yorkdale Ford Lincoln was very accommodating. I was able to book an appointment for my oil change at a time and date that best suited my needs. Not on More

by Millertime
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chelvin and Mike
Aug 23, 2017 -

Yorkdale Ford Lincoln responded

Millertime Thank you for taking the time to post the review and I am glad that Chelvin (service adviser) and Michael (shuttle driver) were able to make the experience an easy one. Thank you for choosing us for your needs and see you next time. Jim Hamilton General Manager

August 22, 2017

Awesome Service! I had a problem with the A/C on my 2013 Focus. I received a quick shuttle back home while the car was being serviced. Shortly after arriving home, the More

by Peter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, Ann
Aug 23, 2017 -

Yorkdale Ford Lincoln responded

Peter I am sorry that the part was not in stock but glad that they were able to arrange not just the shuttles but the loaner vehicle. Michael is a GREAT ambassador for us shuttling our customers and a valuable piece of our team. Thank you for the great review, its appreciated. Jim Hamilton General Manager

August 22, 2017

Excellent service. Questionable knowledge. Everyone I encountered at the dealership was very polite and courteous. The service was prompt and efficient. Shuttle service was great. One criticism More

by John Cerisano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry and Mike (shuttle). Service Agents (I forget their names)
Aug 22, 2017 -

Yorkdale Ford Lincoln responded

John Thank you for the review and all of your comments and I am sorry for any confusion regarding the rotation. I am a bit of an old dog (started in dealerships in 1983) so have been around for a lot of changes and one of them is tire rotation. There is a difference in what type of tires are on the vehicle and even if a rear wheel drive versus a front wheel drive and that is what determines the way a rotation is now done. Your vehicle is equipped with directional tires........and for those there are to be rotated front to back. Non directional tires can still done in a cross pattern, but very few of those are still in market today.....that is why the GM store and our advisers relayed that to you. I would be more than happy to discuss with you and can be reached at (416) 476-1042 or by e-mail at jimhamilton1958@gmail.com Jim Hamilton General Manager

August 20, 2017

Disappointing Arranged appointment for auto parts to install and maintenance as well. Parts ordered came wrong. I may or may not have to come back to install "hopef More

by Janet123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
George
August 18, 2017

Very good service They can book appointments very quickly, Not busy shop, don't wait too long, and nice driver , not waiting, save my time , thanks for the series More

by sue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
Aug 18, 2017 -

Yorkdale Ford Lincoln responded

Sue Thank you for the review and your kind words and I am glad that you find us easy to deal with.....right down to our valet driver Michael. We appreciate your trust in our service department and see you next time in :) Safe driving Jim Hamilton General Manager

August 17, 2017

Great service overall! I had my Ford Escape taken in to have service done and they were able to fix the problem quickly. Chelvin was very personable and made sure to keep me More

by smk1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry, Michael, Chelvin, Emilio
Aug 17, 2017 -

Yorkdale Ford Lincoln responded

smk1 It looks like you had a chance to meet a lot of the team in service and I am glad that you had such a great experience with the team. I will pass along the comments for sure as its always nice to hear. Thank you for the 5-Star review and safe driving until next time :) Jim Hamilton General Manager

August 16, 2017

Why Yorkdale Ford is my only choice! From start to end, I trust Yorkdale Ford. Gary Wener is a great sales rep - honest, understanding and reliable. But what truly stands out is the More

by BarbYorkdaleFordReview
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael, Gary Wener
Aug 17, 2017 -

Yorkdale Ford Lincoln responded

Barb We appreciate the time it took to post the review and such GREAT comments about your sales person Gary and the service department. You are right about Michael being a good addition to our service team. He loves to engage customers and is a great ambassador for us. Thank you again Jim Hamilton General Manager

August 16, 2017

Alwasys excillent Best customer service, quick and honest, great work and quality as well, I highly recommend Yorkdale Ford Lincoln and they will have my return busines More

by mopa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry and Chelvin
Aug 17, 2017 -

Yorkdale Ford Lincoln responded

Mopa Thank you for using our service department and your kind comments about your service adviser Chelvin and one of our valet drivers Larry. having staff that enjoy dealing with the public in what can be a tough time makes it easier for everyone. We appreciate the great review and look forward to seeing you next time around. Take care. Jim Hamilton General Manager

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