Zashary Santiago | Page 3

It was our second experience buying a Range Rover but the first one with Manny. Manny is great, make everything easier by being very kind and giving us all the necessary information and going beyond we could first one with Manny. Manny is great, make everything easier by being very kind and giving us all the necessary information and going beyond we could expect in a car purchase. We will for sure go back and deal with Manny in our next purchase! More

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Matt Phillips was great. Shepherded me through the whole experience with deep expertise. Highly recommend. Shepherded me through the whole experience with deep expertise. Highly recommend. More

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One of the best Sales teams and Store Operations on the East Coast, hands down East Coast, hands down More

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Between myself, my husband and friends that we’ve referred, we’ve must have had over 10 transactions with Neil Fishbone. I can’t say enough about how terrific he is. Most recently we each had preorde referred, we’ve must have had over 10 transactions with Neil Fishbone. I can’t say enough about how terrific he is. Most recently we each had preordered the new full size Ranger Rover and the new Range Rover Sport. We were kept in the loop through the wait and appreciated how he was on top of things. Also Lawrence, sales manager, and Zash, finance, have such a great way of explaining the options and products which absolutely helpful. We’ll be back again and again. More

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JP was patient and knowledgeable. Our transaction was very smooth and painless. Thank you so much. Our transaction was very smooth and painless. Thank you so much. More

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JLR Sudbury has always taken care of me, this is my third Land Rover in the last few years. Sales and service always spot on. Land Rover in the last few years. Sales and service always spot on. More

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Neil was personable and extremely knowledgeable about the vehicle. Not a single question went unanswered. Thanks Neil vehicle. Not a single question went unanswered. Thanks Neil More

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JP was great! Excellent customer service! Very knowledgeable for the vehicle inventory. Overall fantastic experience! I highly recommend the Sudbury Land Rover Excellent customer service! Very knowledgeable for the vehicle inventory. Overall fantastic experience! I highly recommend the Sudbury Land Rover dealership, their supportive staff, and JP! I am now the very happy owner of a Land Rover Discovery Sport! Eric :) Northborough, MA More

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I’ve always liked how I was treated at this dealership and appreciate how they deal with my concerns. It also helps that everyone seems so cheerful so early in the morning. Hopefully this type of customer and appreciate how they deal with my concerns. It also helps that everyone seems so cheerful so early in the morning. Hopefully this type of customer relationship will prompt me to buy only from this dealership and I definitely will tell my friends! More

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I visited the dealership to purchase a CPO Range Rover. Manny was straightforward, responsive and professional throughout the entire buying process. No hard sell, none of the games or back-and-forth tha Manny was straightforward, responsive and professional throughout the entire buying process. No hard sell, none of the games or back-and-forth that typifies buying a new vehicle these days. A pleasure to work with, very proactive and extremely knowledgeable - and willing to find the answers when he didn't know them off the top of his head. Highly recommended and I'd happily purchase from him again! In addition, Lawrence walked me through the trade-in and extended warranty options and, due to warranty system downtime, he incorrectly quoted an extended warranty option not available on the vehicle I'd selected. This caused a price increase when I came to pick up the car. As you'd hope from a reputable and respected Herb Chambers dealership, Lawrence provided me with the option to either cancel the transaction or allow him to work with Zashary in finance to make the numbers work as previously quoted. They did and I was able to leave with the vehicle I wanted, with the warranty protections that I needed, at the price originally quoted. All in all, even with a pricing hiccup, it was a smooth buying experience (the way it should be!) Thanks for the great team effort guys, I'll be back for the next one! More

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