Zach Zeune | Page 38

Acura mdx We had issues getting our acura MDX to start. First visit was informed it was due to our blue tooth pulling too much juice while the vehicle was off. We had issues getting our acura MDX to start. First visit was informed it was due to our blue tooth pulling too much juice while the vehicle was off....system was disconnected and issue seemed to be resolved. A week later the acura did not start again...brought it back in to find out I needed a new battery. Was pleased with service but wish this was caught on my first visit and would have saved me $100 plus. More

by DREW.SCHWEGMAN Verified Customer Verified Customer

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Quick, courtious and informative The service staff at Acura Columbus is always welcoming and courteous. From the valet out front to the service desk to the Todd Skidmore, the customer The service staff at Acura Columbus is always welcoming and courteous. From the valet out front to the service desk to the Todd Skidmore, the customer service guy and the check out desk...you always feel like they are wanting to help. I love that they get you in on time and out as quickly as possible. The packet reflecting the breakdown of the service performed with graphics and descriptions are helpful for maintenance due now and in the near future. So you can plan ahead. I have no anxieties when scheduling service. Acura Columbus is where I purchased my MDX and where I choose to have it serviced. Hands down! More

by DIANE0 Verified Customer Verified Customer

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Great service Very helpful and had all paperwork ready when I arrived. The whole process was painless and I was able to make it to work on time. Keep up the great c Very helpful and had all paperwork ready when I arrived. The whole process was painless and I was able to make it to work on time. Keep up the great customer service. More

by SHAFERRM Verified Customer Verified Customer

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Professional and extremely courteous 5 stars to Todd. Like talking to family. Very impressed with the communication of the entire operation.Immediately recognized as I entered the servi 5 stars to Todd. Like talking to family. Very impressed with the communication of the entire operation.Immediately recognized as I entered the service area. More

by JGRANT3 Verified Customer Verified Customer

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Professional approach, punctual , good work On time, thoroughly checked car, fixed all issues. Was a pleasure to deal with Would take my car back there again And price for the work perform On time, thoroughly checked car, fixed all issues. Was a pleasure to deal with Would take my car back there again And price for the work performed was fairb More

by TSAVALAS.1 Verified Customer Verified Customer

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Acura of Dubin rocks! Couldn't be happier with Zach and the Service ream. Thanks for servicing my son's 98 RL quickly and professionally. Having been a Sevice and Operati Couldn't be happier with Zach and the Service ream. Thanks for servicing my son's 98 RL quickly and professionally. Having been a Sevice and Operations manager in my past I know whereof I speak. As I was dropping off, I overheard a manager tell a young car attendant what a great job he was doing by speaking with the customers and giving good service. The look on the young man's face said it all! It's always great to catch someone doing something right! Keep it up! More

by NSMSBAR Verified Customer Verified Customer

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Professional, honest & friendly This is only my second service visit at Acura Columbus. I was once again extremely impressed with the professionalism, honesty and friendly atmosph This is only my second service visit at Acura Columbus. I was once again extremely impressed with the professionalism, honesty and friendly atmosphere. The entire staff, from check-in to check out, seemed genuinely engaged in their work and happy to be of service -- very rare. Todd Skidmore is excellent at his job. More

by Doug Brown Verified Customer Verified Customer

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Great service from start to finish I was treated so well by everyone, from the valets to the service techs to the cashier. Service providers were accurate in their time frames and excel I was treated so well by everyone, from the valets to the service techs to the cashier. Service providers were accurate in their time frames and excelled in communicating with me about the status of my car. More

by 07acuraTL Verified Customer Verified Customer

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Exceptional Service and Fantastic People Zack and team went out of their way to make sure that I remained informed throughout the process of getting some pretty serious work completed on my v Zack and team went out of their way to make sure that I remained informed throughout the process of getting some pretty serious work completed on my vehicle. In the end, everything went perfectly and I was extremely satisfied with the whole experience. I highly recommend the Service Team at Acura Columbus :-) More

by tommasomauro Verified Customer Verified Customer

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A trustworthy place to send your baby The Acura Dealership of Dublin really pride themselves on making sure you have an excellent customer service experience! Their service team did an ex The Acura Dealership of Dublin really pride themselves on making sure you have an excellent customer service experience! Their service team did an excellent job of keeping a breast of every issue they found when looking over my car. They did not do anything without contacting me first to make me aware of what was found, explained the issues in detail, and allowed me the opportunity decide what I wanted to get done without pressuring me in the process. Service Specialist Zach Zeune was very professional, responsive, and courtesy throughout my service experience! More

by TYSONEDU80 Verified Customer Verified Customer

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