Zach Zeune
Zach Zeune at Acura Columbus
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Zach Zeune

Service Consultant

Acura Columbus

4340 West Dublin Granville Road
Dublin, OH 43017

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5.0
377 Reviews

Dealership Experience

12 yrs

5.0

377 Reviews

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377 Reviews of Zach Zeune

April 20, 2024

Dealership Rating
Employee Rating

Great people and great place to get your car serviced. Very accommodating and helpful. Knowledgeable and understanding staff More

by Sjetty
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 21, 2024

Acura Columbus responded

Thanks for recognizing Zach - very nice! - John Connelly Owner/Acura Columbus

April 20, 2024

Dealership Rating
Employee Rating

Great people, staff are very friendly and efficient. Knowledge and explain things easy to understand. No pushy and do things that are needed. Helpful and accommodating in scheduling appointments More

by Sjetty
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Apr 21, 2024

Acura Columbus responded

Fantastic - very nice of you! We really appreciate your kind words. Thank you very much. - John Connelly Owner/Acura Columbus

April 02, 2024

Dealership Rating
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Fast and friendly service. I previously tried the vallet service and didn’t even have to leave mu house. More

by Di
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Recommend Dealer
Yes
Apr 03, 2024

Acura Columbus responded

Excellent! I am glad all went well and that you also liked valet. We appreciate the opportunity. Thanks, John Connelly Owner/Acura Columbus

March 27, 2024

Dealership Rating
Employee Rating

Great maintenance service today on my car from the team at Acura Columbus. Professional, courteous, and prompt service as usual. More

by RP Heard
Service Price Transparency
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Recommend Dealer
Yes
Mar 27, 2024

Acura Columbus responded

Excellent! Thank you so much for your trust. - John Connelly Owner/Acura Columbus

March 25, 2024

Dealership Rating
Employee Rating

Knowledgeable and friendly staff. No high pressure sales and willing to listen to needs and goals! More

by rwillimott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Francesco Gregory, Tom Cole, Greg Brown , Lindsay Jackson

Mar 27, 2024

Acura Columbus responded

Very nice! Thank you very much. - John Connelly Owner/Acura Columbus

March 14, 2024

Dealership Rating
Employee Rating

Superior customer service and the owner definitely makes a strong effort in ensuring that we're heard and taken care of. Service was quick and easy with a free car wash. No issues or complaints at all More

by NWILLIS11
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: John Connelly, Vaughn Lockett , The technicians and guys servicing the vehicle!

Mar 14, 2024

Acura Columbus responded

Very nice! Thank you. We appreciate your trust! - John Connelly Owner/Acura Columbus

March 12, 2024

Dealership Rating
Employee Rating

Acura Columbus provides great service. They are thoughtful, have a nice waiting area and give a realistic time range for service More

by judy
Service Price Transparency
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Recommend Dealer
Yes
Mar 13, 2024

Acura Columbus responded

Giving a good time range is super important and we work on improving that all the time. Thanks for trusting us to help! - John Connelly Owner/Acura Columbus

March 11, 2024

Dealership Rating
Employee Rating

We have taken our cars here for the last 5 years and have never been let down. There was only one minor and frankly unfortunate incident I was unhappy about but they very quickly and graciously resolved it. More

by G May Family
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 13, 2024

Acura Columbus responded

Thanks! We always try to get it right and we definitely miss sometimes and we always appreciate it when a customer gives us a chance to make it right. - John Connelly Owner/Acura Columbus

Mar 14, 2024

G May Family responded

Thanks John. I appreciate the integrity and sincerity.

March 08, 2024

Dealership Rating
Employee Rating

Had my car serviced today and I continue to be very pleased with my experiences. From the check in to the check out everyone is very professional and courteous. They explain what they are going to More

by Gkn087
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Todd Skidmore

Mar 08, 2024

Acura Columbus responded

Excellent! Thanks for your trust and for taking the time to write. Have a great weekend! - John Connelly Owner/Acura Columbus

March 04, 2024

Dealership Rating
Employee Rating

Expedient service. Service advisors are knowledgeable. The free car wash is a nice amenity to provide to customers. More

by Paul
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Todd Skidmore

Mar 05, 2024

Acura Columbus responded

Thanks Paul! The car wash can definitely be hit or miss, but we do try. I am glad Todd and Zach could help and thanks for writing!! - John Connelly Owner/Acura Columbus

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