Yosniel Ventura

Gracias por la Buena atencion de todos . .muy contento con el carro y los muchachos Carlos ,Rei ,Ventura .muy contento con el carro y los muchachos Carlos ,Rei ,Ventura More

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This guys is a joke, he will promise before you buy, but after the deal is close you become nothing, just an inconvenience after the deal is close you become nothing, just an inconvenience More

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He was awesome! Super easy to work with, very helpful, and sold me my first ever car. Super easy to work with, very helpful, and sold me my first ever car. More

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The staff was really helpful and made the process go smoothly, am really grateful for the attentiveness they showed! smoothly, am really grateful for the attentiveness they showed! More

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At first it seemed OK but it ended up being the worst service I’ve ever received they gave him the car with absolutely no oil in it and the brakes and rotors were corroding and rusted he then took my car service I’ve ever received they gave him the car with absolutely no oil in it and the brakes and rotors were corroding and rusted he then took my car for almost a week claiming that he will fix the issue and didn’t even give me a fool change and gave me the same respect overcharged me and had hidden fees More

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Excelente trabajo,Miguel fue mi vendedor y me ayudó muchísimo les recomiendo que vayan con el muy amable muchísimo les recomiendo que vayan con el muy amable More

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Todo muy bien buena atencion y todo muy tranquilo y con mucho respeto y bien mucho respeto y bien More

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I knew I wanted a truck but I wasn’t sure about all of the features available from each of the manufacturers. It seemed that no matter who I spoke with, at Factory Car Outlet the answers were right on the the features available from each of the manufacturers. It seemed that no matter who I spoke with, at Factory Car Outlet the answers were right on the tip of their tongs. More

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Rude, unprofessional, liars and price manipulators. I Rude, unprofessional, liars and price manipulators. I just had the worst experience I've ever had at a car dealer, involving Yasniel, the manager Rude, unprofessional, liars and price manipulators. I just had the worst experience I've ever had at a car dealer, involving Yasniel, the manager at the Miami location. I've been trying to look at a Hellcat that apparently is owned by the dealer's owner. It is advertised on their site but not kept on their lot. An appointment needs to be scheduled so the owner can bring it it. I called the dealership on Thursday. After being transferred to a few different people, I apparently ended up speaking briefly to Yasniel, who never told me his name. I told him there was a 99.9% chance I would be able to be there on Saturday to see the car. He said he would call me the next day to confirm, so he could make sure the car was there. The next afternoon I got no call. So, not knowing the name of the person I had spoken to the day before (Yasniel), I messaged my contact at the dealer who goes by the name of Jessica, telling her that I was expecting a callback but still hadn't gotten one. No one ended up calling. So I made a 50 minute drive to the dealer on Saturday morning and was led into Yasniel's office. He told me the car wasn't there. I asked why he didn't get back to me the day before like he said he would. He denied telling me that he would call me. He said I was supposed to call him, which is an absolute lie. I offered to show him the message I had sent the day before, asking for the callback that I had been told I would receive. He still refused to even acknowledge the possibility that maybe he was at fault or apologize for any misunderstanding. I asked him if he was calling me a liar. His response was "Yes, sir. I'm calling you a liar." He stood there staring daggers at me like he wanted to fight me - to the point that I had to ask him why he was looking at me like that to get him to stop. So apparently I sent a message the day before, confirming that I was expecting a callback and then made an almost two hour round trip drive to the dealership, just to lie to his face. Also, the price of the vehicle was $67,551 when I spoke to him on Thursday. Friday morning it had gone up to $74,995. Yasniel told me the owner had adjusted the price. That's one xxxx of an adjustment. I should have believed all the negative reviews about this place before ever contacting them. This dealership, and especially the manager, have no idea how to speak to or treat customers. And I have no idea how someone like Yasniel even has a job involving customer service because he is dishonest, beyond rude has no clue what providing service to customers means. More

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These people are a fraudster! They should be reported to Florida state police for identity theft and false advertising. DO NOT GO THERE! DO NOT GO THERE! Florida state police for identity theft and false advertising. DO NOT GO THERE! DO NOT GO THERE! More

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