William Middleton

Fast, friendly, efficient and very professional. Not full of gimmicks, fees and the typical "salesman applied pressure". This experience has been phenomenal from the second I walked in until the min Not full of gimmicks, fees and the typical "salesman applied pressure". This experience has been phenomenal from the second I walked in until the minute I drove off the lot. More

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This the best dealership around. They honest and amazing. Ask for Milton and you good They honest and amazing. Ask for Milton and you good More

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When new cars were scarce in the summer of 2022, I bought my car from a dealer farther from home because I found it available there. Shortly after, I developed health issues that prevented me from driving v my car from a dealer farther from home because I found it available there. Shortly after, I developed health issues that prevented me from driving very much for the following year. I had very little mileage and no way to arrange to get it in for regular service. Almost a year later, I contacted nearby Heritage and discussed the situation with Mr. Bill Middleton, the service manager, and he welcomed me and helped me arrange to bring it in, and they were absolutely wonderful to me.. Both Mr. Middleton and Lisa, the service representative, were just great and I'm grateful to be one of their customers now. More

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Great sales staff. They were helpful both during and after the sale. The Service dept has always done a great job. They were helpful both during and after the sale. The Service dept has always done a great job. More

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We were looking for SUV. William was very helpful, answered our questions, gave us a great deal too. William was very helpful, answered our questions, gave us a great deal too. More

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Joshua Jones and Matthew Streete are the best auto salesman and financing I have ever worked with. Shawn Davies truly runs a great car dealership. The best Subaru dealership in MD, possibly the countr salesman and financing I have ever worked with. Shawn Davies truly runs a great car dealership. The best Subaru dealership in MD, possibly the country. More

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We bought our fourth Subaru from Heritage Subaru in Owings Mills. Alex was very pleasant and helpful. There was no pressure to purchase the vehicle or any ancillary services. Negotiation of purchase pr Owings Mills. Alex was very pleasant and helpful. There was no pressure to purchase the vehicle or any ancillary services. Negotiation of purchase price and trade was smooth and simple. Alex followed up and addressed all of our post-purchase questions. Thanks Again, - Art More

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Lot of thanks to staff of the Heritage Subaru Owings Mills for very professionally and attentive service. Especially huge thanks to William, who lead and consulted us all the way to agreement. Mills for very professionally and attentive service. Especially huge thanks to William, who lead and consulted us all the way to agreement. More

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Chris could not have done more to help without pressing. Professional and accommodating. My third car purchased here and very happy with the Heritage team. Professional and accommodating. My third car purchased here and very happy with the Heritage team. More

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Gregory listens and responds. Made my purchase of a leased car the most efficient and pleasant experience in my 40 years of buying and leasing cars. Reminiscent of the 50’s when my dad was able to call leased car the most efficient and pleasant experience in my 40 years of buying and leasing cars. Reminiscent of the 50’s when my dad was able to call his neighborhood dealer and arrange for a new car over the phone. He drove his old car to the dealer, signed a couple of documents and drove his new car home. More

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