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Whitney Robinson
Whitney Robinson at INFINITI Stuart
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Whitney Robinson

Service Advisor

INFINITI Stuart

3970 SE Federal Hwy
Stuart, FL 34997

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4.7
257 Reviews

Dealership Experience

10 yrs, 6 mos

Industry Experience

10 yrs, 6 mos

Languages Spoken

English English

4.7

257 Reviews

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257 Reviews of Whitney Robinson

May 10, 2024

Dealership Rating
Employee Rating

Whitney does not returns calls. She tried to sell me tires I did not need. This is the fourth infinity I have owned but I think it will be the last. More

by YAS8922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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May 11, 2024

INFINITI Stuart responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Joshua Muir General Manager (772) 266-7590

May 10, 2024

Dealership Rating
Employee Rating

The service was smooth as well as being told I needed new tires. It took about two hours and the service agent was terrific More

by BOSHAJSTONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 11, 2024

INFINITI Stuart responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing INFINITI Stuart, we look forward to having you as a valued customer for many years to come! Ross Fitzsimmon Service Manager (772) 254-8222

May 02, 2024

Dealership Rating
Employee Rating

Whitney was very nice and I was very satisfied with everything! I accomplished what I came there for More

by BONBON216
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott O'Keefe, Jeffrey Orr

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May 03, 2024

INFINITI Stuart responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Whitney and don't hesitate to let us know if we can be of further assistance. Scott O'Keefe Service Manager (772) 254-8222

May 02, 2024

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Employee Rating

The service was too expensive but the staff were very nice and professional. I don’t think I will go back to that place anymore. More

by Herby R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Scott O'Keefe, Jeffrey Orr

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May 05, 2024

INFINITI Stuart responded

Herby, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Carlos Gonzalez General Manager (772) 254-8222

April 28, 2024

Dealership Rating
Employee Rating

Love going to see Whitney for servicing. She has a great personality and knows what she is doing! More

by CHERENEBEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Apr 29, 2024

INFINITI Stuart responded

Thank you so much for your excellent review! We are so glad that Whitney had the opportunity to work with you, and we are thrilled that you found your experience with us here at INFINITI Stuart to be a positive one. Please don't hesitate to reach out if you need anything else. Scott O'Keefe Service Manager (772) 254-8222

April 22, 2024

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Employee Rating

I have been a long term customer and I have to say Whitney has been the best , customer Service has been excellent! More

by PRISCILLA.HOLMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Apr 22, 2024

INFINITI Stuart responded

Thank you so much for your excellent review, Priscilla! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Whitney here at INFINITI Stuart to be a positive one. Please don't hesitate to reach out if you need anything else. Scott O'Keefe Service Manager (772) 254-8222

April 12, 2024

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Employee Rating

Always excellent service. From start to finish. Polite courteous representatives. I was in and out in no time. I already know my next vehicle will be from Infiniti Stuart More

by shanaenichols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Whitney Lovatt

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Apr 13, 2024

INFINITI Stuart responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Scott O'Keefe Service Manager (772) 254-8222

Apr 14, 2024

INFINITI Stuart responded

Shanaenichols, we are so pleased you enjoyed your visit to INFINITI Stuart!

April 11, 2024

Dealership Rating
Employee Rating

When I called into service to get my oil change for my vehicle, they were super friendly and very accommodating! They scheduled me out only a few days from my call and the process from when I arrived to w More

by alikat200wcu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ross

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Apr 12, 2024

INFINITI Stuart responded

Thanks for sharing your thoughts about your experience with INFINITI Stuart. We appreciate your business and hope to see you again soon! Scott O'Keefe Service Manager (772) 254-8222

March 29, 2024

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Employee Rating

Excellent and quick service Took care of my issue and explained things on the new car too More

by HLStoots
Recommend Dealer
Yes

Other Employees Tagged: Whitney Lovatt

Helpful
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Mar 30, 2024

INFINITI Stuart responded

Thank you for choosing INFINITI Stuart. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Scott O'Keefe Service Manager (772) 254-8222

March 06, 2024

Dealership Rating
Employee Rating

Excellent people. Very friendly and caring Got me on and out of service shop as promised. Thank you! More

by tonygaud4
Recommend Dealer
Yes

Other Employees Tagged: Whitney Lovatt

Helpful
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Mar 07, 2024

INFINITI Stuart responded

Tony, Thank you for taking the time to share your service feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Scott O'Keefe Service Manager (772) 254-8222

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