Scott O'Keefe

We drive extra miles to have our QX 80 serviced by Whitney and Scott. Very professional and knowledgeable. Excellent trained technicians and reliable service. Whitney and Scott. Very professional and knowledgeable. Excellent trained technicians and reliable service. More

by EDK923 Verified Customer Verified Customer

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After bringing my car in for a diagnostic they said it was my bcm so they charged me $915 to “program my new bcm” when I picked the car up it continued to have the same issue and my old bcm was in the veh was my bcm so they charged me $915 to “program my new bcm” when I picked the car up it continued to have the same issue and my old bcm was in the vehicle… it ended up being my ESCL giving out and after they found out it wasn’t my bcm like they thought they still charged me and gave me a still broken car. These places are Called stealerships for a reason stay away. More

by Vero Verified Customer Verified Customer

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Arrived 7:30am car not worked on till 2:30 all 3-4 times came in. Also horn and windshield washer spray no longer working after I brought in vehicle. Both working before I brought in. I did have wrong parts came in. Also horn and windshield washer spray no longer working after I brought in vehicle. Both working before I brought in. I did have wrong parts 3 times, that I brought in. I order correct parts, the company sent wrong parts. Very frustrating. I ordered my own parts after market. Jeff was very understanding and great overall. Only frustration again beside horn and fluid sprayer no longer working was. Set confirmation of time being there,7:30am and service on vehicle not started till 2:30pm when I was waiting there at infinity.. More

by Andy Campbell Verified Customer Verified Customer

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Very comfortable accommodations while waiting for my vehicle. Staff were exceptionally qelcoming and cognizant of my time schedule. Performed all maintenance and repairs satisfactorily in the time they vehicle. Staff were exceptionally qelcoming and cognizant of my time schedule. Performed all maintenance and repairs satisfactorily in the time they promised. More

by Kmuniz Verified Customer Verified Customer

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Terrible over priced estimate. Upon inspection after getting vehicle parts not connected on battery, missing bolts. Terrible. Lost customer Upon inspection after getting vehicle parts not connected on battery, missing bolts. Terrible. Lost customer More

by Unhappy customer Verified Customer Verified Customer

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Part was delayed then service tech was off the day the car was to be finished. Placed multiple calls and texts to check status but they weren’t being monitored. If you’re going to be out tell me and tell car was to be finished. Placed multiple calls and texts to check status but they weren’t being monitored. If you’re going to be out tell me and tell me who to contact. Also automatically forward calls so I am not leaving messages and emails to an unmonitored account More

by Jatzman111 Verified Customer Verified Customer

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The Service Department could not be anymore accommodating and professional. Although my QX 50 issue was complex, they never gave up until it was right! and professional. Although my QX 50 issue was complex, they never gave up until it was right! More

by Scott Verified Customer Verified Customer

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Our contact with this dealership and it’s staff has always been top notch over MANY years…, highly recommend them!!! always been top notch over MANY years…, highly recommend them!!! More

by JPHARTFIELD Verified Customer Verified Customer

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From day 1 I was treated in a great manner. I’ve owned 5 Infinitis and I swear by them. I like the way they operate here compared to Las Vegas. I’ve owned 5 Infinitis and I swear by them. I like the way they operate here compared to Las Vegas. More

by jorgelvnv Verified Customer Verified Customer

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My wife brought her Q60 in for air in the tires and someone in the Infiniti garage wrecked her car. That said, Whitney and Scott bent over backwards to get the car repaired professionally. It almost someone in the Infiniti garage wrecked her car. That said, Whitney and Scott bent over backwards to get the car repaired professionally. It almost looks like a new car. You guys turned a bad situation into an awesome outcome. I have known Whitney for a few years and I love working with her. Make sure you don't lose her, she's the best you have. My wife loves the car. More

by RBSCHAFFER Verified Customer Verified Customer

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