Vitaliy Khlebnikov | Page 3

Highly recommend their service department! We have our, now almost 9 year old, Impreza serviced and fixed here. Our service advisor for the past few years has been Vitaliy K. Each time we We have our, now almost 9 year old, Impreza serviced and fixed here. Our service advisor for the past few years has been Vitaliy K. Each time we have brought in our car, Vitaliy has shown integrity, mechanical knowledge, and helpfulness that stands out. Information from him is well explained (I ask a lot of questions) and suggested repairs well reasoned. He speaks to you with respect (as a woman that asks questions I have experienced otherwise when dealing with car repair). We worked a little bit with the service manager Greg over a warranty repair too, and he was similarly helpful. They are sincere here about doing high quality, honest work! Also their pricing seems fair, actually was surprised to see it is notably lower than a local mechanic (get estimates and compare ahead when possible!). With all these qualities, even though this place is out of the way for us, we will continue to have our much loved Subaru serviced here. More

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The service department is always super prompt and transparent. They communicate well and take care of their customers. transparent. They communicate well and take care of their customers. More

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I’ve used the Herb Gordon Subaru Service Department for the past 15 years. Vitaliy is the best service advisor in the business and has been keeping my Subarus on the road with honest and knowledgeable expe the past 15 years. Vitaliy is the best service advisor in the business and has been keeping my Subarus on the road with honest and knowledgeable expertise. More

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Professional work with great customer service, which we have experienced in both the sales and service departments. have experienced in both the sales and service departments. More

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Luis provided above and beyond service and advice. He took the extra time to walk me through all the requested services, was attentive, checked on me multiple times to give me updates during my time a He took the extra time to walk me through all the requested services, was attentive, checked on me multiple times to give me updates during my time at the dealership. I was beyond satisfied and turned a visit to the dealership (which is usually a dreadful occasion) into a smooth and enjoyable experience. I would recommend him as an advisor to anyone I know and will continue to come back to Subaru Silver Spring for all my maintenance services due to his guidance and expertise. Well done! More

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I always receive great personalized service from Vitaliy Khlebnikov! He also provide excellent feedback on questions -going above and beyond with each visit. His attention to detail and service is greatly Khlebnikov! He also provide excellent feedback on questions -going above and beyond with each visit. His attention to detail and service is greatly appreciated. More

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Herb Gordon Subaru service dept is just the best service dept I have ever used. Vitaly takes great care of his customers with honesty and thoroughness while explaining everything. He is always so accommod dept I have ever used. Vitaly takes great care of his customers with honesty and thoroughness while explaining everything. He is always so accommodating and makes sure his customers are satisfied. I could never leave this service dept. they are like having a mechanic in the family. More

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Service team is extremely helpful! I’ve had a great experience purchasing and servicing a car here I’ve had a great experience purchasing and servicing a car here More

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Trusted, professional, and super considerate of timing! I won’t go anywhere else. Best service I won’t go anywhere else. Best service More

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Today experience was great considering i didn’t have a appointments. I had my oil change in hour the staff was amazing appointments. I had my oil change in hour the staff was amazing More

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