1,107 Reviews
Write a Review1107 Reviews of Victor Mercado
May 25, 2021
Great service friendly and time efficient love how I was greeted as I walked in and immediately helped and got my cars oil changed and updated greeted as I walked in and immediately helped and got my cars oil changed and updated More
Other Employees Tagged: Christina Donato
May 25, 2021
I gave this dealership 5 stars because of the excellence in customer service I received from Yesenia. Yesenia is a beautiful woman physically and professionally. Very personable and down to earth. She ha in customer service I received from Yesenia. Yesenia is a beautiful woman physically and professionally. Very personable and down to earth. She has a great sense of humor and laughed at my jokes😊 Friendly and creates an atmosphere of family. True peace in her presence. Most important is her true patience and empathy to my concerns. She is naturally cool..no fake personality..100% real cool personality. Initially I forgot my mask..and upon seeing me..she simply reminded me with a smile to wear a mask and didn't make me feel uncomfortable. She's amazing. More
Other Employees Tagged: Victor Pacheco , Christina Donato
May 25, 2021
Victor as always is amazing!!! I say it on every survey I only go there for his customer service. This location has NOTHING else to offer. Not a free car wash after spending 2k, junk was left in my car like only go there for his customer service. This location has NOTHING else to offer. Not a free car wash after spending 2k, junk was left in my car like extra screws and paper, & not to mention I had to leave it an extra day because the guy who serviced my car failed to make sure it was completed. Nonetheless once again Victor is amazing and he’s the best thing y’all have!!!!! More
Other Employees Tagged: Christina Donato
May 22, 2021
Advisor must be friendly because most of people doesn't know what is the actual problem of his car .If the advisor didn't recommend anything just ask why you come here today and what kind of service you wa know what is the actual problem of his car .If the advisor didn't recommend anything just ask why you come here today and what kind of service you wanna get today than its a big problem.for small Ac fixing and diagnosed they took 3 days thats ridiculous.Never happened with me this things in bronx honda. The advisor Yesenia wasn't helpful ,she was busy with her attitude.I didn't went bronx honda to get her number, i just went bronx honda to fix my car.Although quality of work just awesome More
Other Employees Tagged: Christina Donato
May 21, 2021
The service rep yesina was very helpful and professional.she has great service and knowledge of customer support..she also made sure to offer any extra assistance to help the service transition professional.she has great service and knowledge of customer support..she also made sure to offer any extra assistance to help the service transition process go through faster More
Other Employees Tagged: Christina Donato
May 20, 2021
Staff was friendly and courteous. They were very knowledgeable. Gave me good advice as to how to handle the maintenance of my car. Help me with financing on last service. knowledgeable. Gave me good advice as to how to handle the maintenance of my car. Help me with financing on last service. More
May 20, 2021
Very pleasant and efficient workers. Victor gives top customer service as usual and he always explains things and goes above and beyond to assist and answer questions customer service as usual and he always explains things and goes above and beyond to assist and answer questions More