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Victor Mercado

Overview Reviews (1103)

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Victor Mercado

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Victor Mercado

Service Manager

Bronx Honda

1133 Zerega Ave
Bronx, NY 10461

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4.6

1,103 Reviews

Overview Reviews (1103)

4.6

1,103 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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1103 Reviews of Victor Mercado

April 20, 2024

Dealership Rating

Employee Rating

She is polite, friendly and very patient. I would recommend Bronx Honda Service! Make sure you service with Bronx Honda I would recommend Bronx Honda Service! Make sure you service with Bronx Honda More

by PETERCARS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Diana Matehuala

Helpful 0

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Apr 20, 2024 -

Bronx Honda responded

Thank you so much Peter, we are grateful for your loyalty to Bronx Honda! 🙏🙏🙏 All the best, Marcie

April 09, 2024

Dealership Rating

Employee Rating

She made my experience very smooth and answered all questions i had, i appreciate her help thank you so much questions i had, i appreciate her help thank you so much More

by tanisharhodes_08

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Diana Matehuala

Helpful 0

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April 09, 2024

Dealership Rating

Employee Rating

Please give Mr. Peters a raise.He deserves that and then some always looks out for me.Thank you Mr Peters Peters a raise.He deserves that and then some always looks out for me.Thank you Mr Peters More

by CLODBUSTERS

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Peter "Cars" Steiniger , Ivan Then

Helpful 0

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Apr 22, 2024 -

Bronx Honda responded

Thank you so much for your loyalty to Bronx Honda and Peter, we are very grateful to you! All the best, Marcie

February 19, 2024

Dealership Rating

Employee Rating

The staff at honda service center were very helpful and friendly. The service center handle my service in a timely fashion. i will recommend to all my friends and family to contact honda service for there friendly. The service center handle my service in a timely fashion. i will recommend to all my friends and family to contact honda service for there service needs More

by Gil

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Latoya Thompson, Katie Lovos, Diana Matehuala , Manuel Herrera, David Sanchez

Helpful 0

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Feb 22, 2024 -

Bronx Honda responded

Thank you for the kind words, this means a lot to the entire team here at Bronx Honda! We will always work hard to earn your business. All the best, Marcie

February 16, 2024

Dealership Rating

Employee Rating

Excellent professional professional Excellent professional professional Excellent professional professional Excellent professional professional enough enough emough professional professional Excellent professional professional Excellent professional professional enough enough emough More

by Mohamed.eldefrawi

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Latoya Thompson, Katie Lovos , Manuel Herrera

Helpful 0

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Feb 17, 2024 -

Bronx Honda responded

Thank you very much! --Marcie

February 15, 2024

Dealership Rating

Employee Rating

Diana was very helpful and informative with my concerns with my vehicle. Keep up the great work with my vehicle. Keep up the great work More

by CAMPSL69

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Diana Matehuala

Helpful 0

Report | Print

Feb 17, 2024 -

Bronx Honda responded

Thank you very much for supporting Bronx Honda, we are committed to constant improvement! All the best, Marcie

January 29, 2024

Dealership Rating

Employee Rating

Very professional thank soooo much for your services, God Bless 🙏🏾 staff and location is neatly clean Bless 🙏🏾 staff and location is neatly clean More

by letybella230

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alex Alexander, Damion Moncrieffe , Mario Michel, Ivan Then, Latoya Thompson, Katie Lovos, Diana Matehuala , Manuel Herrera, David Sanchez

Helpful 0

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Feb 17, 2024 -

Bronx Honda responded

Thank you very much for supporting Bronx Honda, we appreciate you! 🙏🙏🙏 All the best, Marcie

January 22, 2024

Dealership Rating

Employee Rating

Katie was awesome and the dealership was fare all in all good experience at Honda good experience at Honda More

by Ninja007

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Katie Lovos

Helpful 0

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Jan 22, 2024 -

Bronx Honda responded

Thank you so much, we appreciate you! 🙏🙏🙏 --Marcie

January 19, 2024

Dealership Rating

Employee Rating

Every thing is a good day for a car company my experience was excellent good was excellent good More

by ARINCN33

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jerzy Czaczkowski, Alex Alexander, Damion Moncrieffe , Mario Michel, Ivan Then, Latoya Thompson, Katie Lovos, Diana Matehuala , Manuel Herrera

Helpful 0

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Feb 17, 2024 -

Bronx Honda responded

Thank you for supporting Bronx Honda, we are grateful! 🙏🙏🙏 All the best, Marcie

January 05, 2024

Dealership Rating

Employee Rating

Service as always was great but 3 1/2 hrs for a NYS inspection? Really? inspection? Really? More

by relson0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Latoya Thompson

Helpful 0

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Jan 05, 2024 -

Bronx Honda responded

Hi, I truky appreciate the five stars, but I am upset to hear about the unreasonable wait. Please email me at marcie@bronxhonda.com so I can look into what happened. Thank you for the feedback --Marcie

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