Victor Mercado
Victor Mercado at Greenway Hyundai Orlando
Refer Me

Victor Mercado

eCommerce Director

Greenway Hyundai Orlando

4110 West Colonial Dr
Orlando, FL 32808

Contact Me
3.3
24 Reviews

Dealership Experience

3 yrs, 9 mos

Industry Experience

9 yrs, 11 mos

Languages Spoken

English English

Spanish Spanish

3.3

24 Reviews

Write a Review

24 Reviews of Victor Mercado

March 25, 2024

Dealership Rating
Employee Rating

WOW! My life is so complicated and getting anything of a complicated nature done is almost impossible! Amir Tabrizi gave me support to get things done lon More

by Johnny Mac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lukus Felder, Ken Sidana

Mar 25, 2024

Greenway Hyundai Orlando responded

Hi Johnny: Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback!

March 16, 2024

Dealership Rating
Employee Rating

He was very helpful in getting my vehicle fixed, and a lot of help making sure am riding safely, answering all questions about my car needs, thanks Logan 😊 More

by maxwellgloria82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lukus Felder, Ken Sidana

Mar 17, 2024

Greenway Hyundai Orlando responded

Thank you, Gloria! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Greenway Hyundai Orlando, we look forward to having you as one of our valued customers for many more years to come!

March 16, 2024

Dealership Rating
Employee Rating

Excelente servicio me pudiendo. Ayudar y son muy amables gracias por la oportunidad que me dieron More

by Veronica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 17, 2024

Greenway Hyundai Orlando responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, Veronica, please do not hesitate to let us know. We are always happy to help!

Mar 16, 2024

Veronica responded

Gracias mi ser tan amables

February 02, 2024

Dealership Rating
Employee Rating

Tyler was very respectful and did a awesome job I will be requesting his service again More

by tikiram
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lukus Felder, Ken Sidana , Tyler from the service department

Feb 04, 2024

Greenway Hyundai Orlando responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Greenway Hyundai Orlando are glad to have you as a customer.

January 29, 2024

Dealership Rating
Employee Rating

Excellent experience. This is the second car I buy with this dealership and Philip was friendly, knowledgeable and it was a smooth sale! Thanks More

by 😊
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ken Sidana , Philip

Jan 29, 2024

Greenway Hyundai Orlando responded

We're so glad to know you had another excellent experience at Greenway Hyundai Orlando! Thanks for your continued support - Phillip and the team hope you enjoy your new set of wheels!

December 21, 2023

Dealership Rating
Employee Rating

It was not good. My car was there for a recall and it took almost a month to get fixed, and they didn’t fix everything that supposed to be fixed, they forgot the brea More

by Fernando V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lukus Felder, Ken Sidana

Dec 25, 2023

Greenway Hyundai Orlando responded

Fernando, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

December 15, 2023

Dealership Rating
Employee Rating

Muy buen trabajo el de jenry. muchas gracias por la atencion .es muy precional.gracias More

by yelisandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lukus Felder, Ken Sidana , Jenry

Dec 17, 2023

Greenway Hyundai Orlando responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 13, 2023

Dealership Rating
Employee Rating

Knowledgeable, pleasant and patient Salespeople (LukasF) and Financing Specialists (Riadh E). Ken Sidana has assembled a smart and customer-friendly team at Greenway Hyundai. Highly recommended them for you More

by Kam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lukus Felder, Ken Sidana , Riadh Elkins also 5-stars

Dec 13, 2023

Greenway Hyundai Orlando responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Greenway Hyundai Orlando!

November 01, 2023

Dealership Rating
Employee Rating

Jerry the service technician is a professional knowledgeable staff member who kept me up to date on my car. Exstremly satisfied with his service More

by Nyandyfl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lukus Felder, Ken Sidana , Jerry service tech was great

Nov 02, 2023

Greenway Hyundai Orlando responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jerry and our team, and we look forward to working with you again.

Nov 02, 2023

Greenway Hyundai Orlando responded

Thank you for trusting us with your service needs!

September 28, 2023

Dealership Rating
Employee Rating

AVOID THIS PLACE BY ALL MEANS! ! I purchased a 2016 FORD EXPLORER LIMITED EDITION during the MEMORIAL DAY SALES EVENT and BARELY drove my vehicle 3,000 miles and NOW I NEED A NEW EN More

by Victoria A.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Sep 28, 2023

Greenway Hyundai Orlando responded

Victoria, I'm truly sorry to read about your experience. It's never our intention to leave any customer feeling this way and we certainly don't want you driving around in a vehicle that isn't reliable. We'd like the opportunity to look into this matter further for you - please reach out directly when it is convenient for you so we can discuss what happened here more thoroughly. Thank you, Berk Adlinc - General Sales Manager - 407-253-4818

1

Dealership Inventory (634 Vehicles)

new 2024 Hyundai Palisade car, priced at $52,519
2024 Hyundai Palisade
new
Abyss Black Pearl exterior
Automatic
All-wheel Drive
used 2011 Chevrolet Impala car, priced at $6,429
2011 Chevrolet Impala
used
Imperial Blue Metallic exterior
Automatic
Front-wheel Drive
new 2024 Hyundai Venue car, priced at $23,386
2024 Hyundai Venue
new
Onyx Black exterior
CVT
Front-wheel Drive
new 2024 Hyundai Elantra car, priced at $25,772
2024 Hyundai Elantra
new
White exterior
CVT
Front-wheel Drive
new 2023 Hyundai Sonata Hybrid car, priced at $30,093
2023 Hyundai Sonata Hybrid
new
Portofino Gray exterior
Automatic
Front-wheel Drive
new 2024 Hyundai IONIQ 5 car, priced at $41,790
2024 Hyundai IONIQ 5
new
Cyber Gray exterior
Automatic
Rear-wheel Drive