Vanessa Vermette | Page 2

Simple, short, sweet and no pressure My salesperson, Vanessa Vermette, took a very relaxed approach to handle my interest in a 2016 Ford Focus that was on the Ford certified used car lot. My salesperson, Vanessa Vermette, took a very relaxed approach to handle my interest in a 2016 Ford Focus that was on the Ford certified used car lot. After two days to thinking about the car and researching the car, I called Vanessa to tell her I was coming to test drive the car with a friend and decide to purchase to car. Needless to say, I'm completely happy with the car and the purchase experience. Give Vanessa a try at Pat Milliken if you're in the market for a replacement car. More

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Awesome took care of everything promptly All went well a couple small problems that were addressed and made right. I had a few requests that were accommodated and done by the dealership. All went well a couple small problems that were addressed and made right. I had a few requests that were accommodated and done by the dealership. More

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Customer satisfaction comes first Vanessa showed me numerous vehicles and even though I had guaranteed financing, she let me know that Ford Motor Credit could get me a better interest Vanessa showed me numerous vehicles and even though I had guaranteed financing, she let me know that Ford Motor Credit could get me a better interest rate and they did. After purchasing my vehicle I discovered my girlfriend had an allergic reaction to a smell in the car. Vanessa arranged to have the car taken in and checked to remove the smell in question while giving me a rental car. I thought once I had purchased the vehicle I was on my own, but Vanessa proved that was not the case! I will definitely be back and will reccomend Pat Milliken Ford to friends and family! More

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After nearly 20yrs at Demmer it was time to switch- -and I am so glad I found Vanessa Vermette at Pat Milliken Ford. So we were about to turn in our leases at end of October and really needed a change, -and I am so glad I found Vanessa Vermette at Pat Milliken Ford. So we were about to turn in our leases at end of October and really needed a change, so we decided to "shop around" for a new Dealership/Salesman. We absolutely dread this process so I started online just searching the profiles of salesman on different Ford dealer websites. Found Milliken and I clicked their "Meet our team" and saw Vanessa's picture and decided to email her with our situation and what we were looking for. She immediately replied and was patient with our indecisiveness, as we were unsure if we were releasing or buying or going down to one car etc.. A cpl weeks later I got into an accident and totaled my Escape. Vanessa was so nice and made a scary experience easier and helped me get into an Explorer-as I needed to feel safer on the road. We both feel she searched for our cars with what we told her we wanted-NOT what she thought we needed- like most salesman. She has our loyalty More

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Purchase of a vehicle This is the second time we worked with Vanessa. She has been pleasant both times, and very knowledgeable. I'd highly recommend her. A true professi This is the second time we worked with Vanessa. She has been pleasant both times, and very knowledgeable. I'd highly recommend her. A true professional. More

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Vanessa is Awesome!!!! I always feel welcomed in the dealership. Vanessa's personal attention is simply outstanding. She is very professional and worked hard to get me the b I always feel welcomed in the dealership. Vanessa's personal attention is simply outstanding. She is very professional and worked hard to get me the best deal. Great experience again. More

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Exceptional Service Vanessa Vermette, went over and beyond. She greeted me and my husband with a smile. She was very knowledgeable about the vehicles and the different op Vanessa Vermette, went over and beyond. She greeted me and my husband with a smile. She was very knowledgeable about the vehicles and the different opportunities on purchasing our truck. The overall experience was great. More

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A place where you matter My experience was my blowing amazing Vanessa & Denny has set the bar for professional customer service . There goal was not to just sell me a vehi My experience was my blowing amazing Vanessa & Denny has set the bar for professional customer service . There goal was not to just sell me a vehicle but to make sure I was happy as a valued customer first. The process was efficient time wise. My next purchase and every one after that will be with them. More

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Absolutely Amazing Service My experience was wonderful! Vanessa could not have been more professional nor accommodating! She went above and beyond to make this purchase as smoot My experience was wonderful! Vanessa could not have been more professional nor accommodating! She went above and beyond to make this purchase as smooth as possible! My new escape was ready and waiting for me when I arrived. More

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Hands Down the Best Dealership Around If I could give this dealership a six star rating, I truly would do so. My salesperson was Vanessa Vermette, and I have a several buying experiences n If I could give this dealership a six star rating, I truly would do so. My salesperson was Vanessa Vermette, and I have a several buying experiences now here at Pat Milliken Ford that I would like to share. Eight months ago, I bought my very first truck used from the dealership. It was a 2014 F150 King Ranch, and with the help of my mom as a co-signer, I drove off the lot happy as ever in my Ford Certified pickup truck. I used this F150 as my daily driver, but I realized over time that having a truck equipped for max towing didn’t make sense with all the extra money I was spending on gasoline while having nothing to tow. I absolutely love the King Ranch, and I plan on getting another one in the future; nevertheless, I decided in the last week that it was more practical to lease an newer XLT to save money on my payment and on gas. Now I knew I would have negative equity by getting out of a used truck so early, so I shopped around various Ford dealerships to get the best value for my trade. I went to Suburban Ford, and they completely tried to rip me off—they said my loaded King Ranch was only worth 27,000. I walked out the door when they came back with that number on top of saying that I could lease the 2018 Special Edition XLT that I wanted for 200 dollars more a month than what I was currently paying. All I said to them was “absolutely not.” Tom Holzer Ford gave me a more reasonable appraisal for my King Ranch, but the Special Edition XLT that I wanted was not even in stock. Keep in mind that I was going from a King Ranch to an XLT; the Special Edition was a must-have for me, because I still wanted a pickup truck that had that “wow factor”. Finally, I came to the dealership that gave me my first chance with buying my King Ranch. I was only 20 at the time, so getting approved credit-wise for such a nice truck was a big deal to me. I told Vanessa’s partner (Vanessa was still on vacation at the time) about my situation and that I wanted to lease a 2018 Special Edition XLT that they had on the lot. David let me drive the new truck while they appraised my King Ranch. I came back to hear that, contrary to “all” that Suburban Ford could do for me, Pat Milliken gave me 31,000 for my truck, 4,000 dollars more than Suburban’s rip-off appraisal. It was also music to my ears that David said that I my payment would be LESS than what I was currently paying. So without hesitation, David put it on hold for me, and Vanessa helped me with the rest of the leasing process two days later. So at the end of the day, I went from a rather gas-thirsty 2014 King Ranch with a 3.5 Ecoboost to a more fuel efficient 2018 XLT Special Edition with a 2.7 Ecoboost to use as my daily driver for the next three years as a lease. And better yet, because of paying for the King Ranch on my own for the past eight months, I got approved this time around without a co-signer. With both times that I’ve been there, Vanessa as well as the financing managers made the process of buying a truck easy and hassle-free. Never again will I go to any other dealer but Pat Milliken Ford; for all the reasons posted above, they are nothing less than the best Ford dealership around. I will be a customer for life, and hopefully my story will be convincing to others who read it and are on the fence about giving Pat Milliken a shot. Go there and experience their outstanding customer service; they are family-owned and truly care about their customers and clientele. Vanessa will get you into the vehicle that you want at a price you can afford, and even if you don’t work with Vanessa, I know this is true for the rest of the salespeople at Pat Milliken Ford. More

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