Dealership Experience
3 yrs
Industry Experience
3 yrs
48 Reviews
Write a Review48 Reviews of Vanessa Richards
March 28, 2022
We worked with Logan on the purchase of a 2017 Corvette. Everything we asked for was sent to us quickly and within an hour of the request. There were a few spots that needed cosmetic correction and it was a Everything we asked for was sent to us quickly and within an hour of the request. There were a few spots that needed cosmetic correction and it was agreed that they would be done ( Thank you Ian Speckman) . Even though there was no requirement for financing, Vanessa got us through all the required documents seamlessly and efficiently. Caleb in parts has also been helpful in ordering and pricing of accessories for us. Oh can’t forget Billy, a miniature horse disguised as a dog. Overall the entire team at Kelowna Chevrolet made this a stress free adventure and a welcome member of their family. It is evident that customer service and teamwork is practiced throughout this organization. Brian More
Other Employees Tagged: Caleb Rojem, Logan Larocque , Billy Speckman, Ian Speckman
March 23, 2022
Well, what started as a very rocky road ended up being a delightful experience. Vanessa is by far the best finance manager that I have ever had the pleasure of dealing with. I highly recommend her to anyone delightful experience. Vanessa is by far the best finance manager that I have ever had the pleasure of dealing with. I highly recommend her to anyone looking for a vehicle. As for the dealership, there is definitely some training, and coaching to be done on how to truly be successful in the sales world. To have been dropped by a "manager", and ignored by everyone else was very disheartening, and I actually walked away. However, Jay the GM, reached out to me, expressing his frustration, and lack of enthusiasm in his sales team,and rectified the situation. Through his leadership, and ability to take accountability for his teams shortcomings, I decided to give them one last shot, and it turned out awesome. Thank you Vanessa and Jay. More
Other Employees Tagged: Jason Wandler, Trevor Neely, Luke Speckman
March 15, 2022
Everyone seems friendly and helpful, a very nice experience from start to finish. Nice follow up, had some questions after the first day and my questions were answered quickly and easily over the ph experience from start to finish. Nice follow up, had some questions after the first day and my questions were answered quickly and easily over the phone. Nice job done by all involved. Thanks again Coleman More
Other Employees Tagged: Brent Frith, Leah Babington, Claudia Aguilar , Coleman Patterson
March 07, 2022
Robin really surprised me with his service. I was surprised to learn that it was his first week in the floor! He is extremely professional, not at all pushy and very prompt on his responses an I was surprised to learn that it was his first week in the floor! He is extremely professional, not at all pushy and very prompt on his responses and updates. I’ve purchased quite a few vehicles over the years and Robin is the only one I’ve ever felt compelled to write a review for. More
Other Employees Tagged: Leah Babington, Robin Loney
March 01, 2022
Me and My wife went in to trade in our truck and get a more efficient car with lower payments since the economy is trash.. We went in to talk and Robin showed us tonns of options and gave us peace of mind more efficient car with lower payments since the economy is trash.. We went in to talk and Robin showed us tonns of options and gave us peace of mind about the trade in amd getting into a car. We had our toddler with us who loves to open every door..... every.... door... so a box of Hotwheels was presented and Hunter had his fill! Everything was made quick and very easily laid out. Thank you for your great service! 👍 hope to do buissness again and get my truck back hahaha More
Other Employees Tagged: Joel Speckman, Robin Loney
March 01, 2022
Very professional, straight to the point, communication is great, would recommend to anyone out there looking for a vehicle. is great, would recommend to anyone out there looking for a vehicle. More
Other Employees Tagged: Joel Speckman, Lucas Last , Dave Dunlop
February 25, 2022
Fantastic service, very friendly staff. Emotional support dog is a great touch. We had a unique situation we needed to sell our car back to the dealership. The process was very efficient an Emotional support dog is a great touch. We had a unique situation we needed to sell our car back to the dealership. The process was very efficient and we were offered a fair value for the vehicle. More
Other Employees Tagged: Brent Frith, Logan Larocque , Nick Mcintyre, Donna Metlewsky
February 23, 2022
Kelowna Chevrolet was great to deal with. All the way from Logan my sales guy, to Vanessa and Leah in finance. The entire deal went very smoothly, and everyone was very attentive with any q All the way from Logan my sales guy, to Vanessa and Leah in finance. The entire deal went very smoothly, and everyone was very attentive with any questions or concerns I had. I traded in my Jeep wrangler on a bmw m2, and I couldn't be happier with how it all worked out. Thanks to everyone at Kelowna Chev! More
Other Employees Tagged: Leah Babington, Logan Larocque
February 01, 2022
Awesome experience! These guys made buying a car easy. No stress. No pressure. Would highly recommended them to anyone looking to purchase a vehicle. stress. No pressure. Would highly recommended them to anyone looking to purchase a vehicle. More
Other Employees Tagged: Brent Frith, Leah Babington , Cory Clark
February 01, 2022
Such an amazing experience with Brent and Kelowna Chevrolet! They were so accommodating and kind, tailored all of their decisions to my situation. Would recommend to everyone I know! Chevrolet! They were so accommodating and kind, tailored all of their decisions to my situation. Would recommend to everyone I know! More
Other Employees Tagged: Brent Frith, Leah Babington, Luke Speckman , Dave Dunlop