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Vanessa Harris
Refer Me
906 Reviews
Dealership Experience
6 yrs, 11 mos
Languages Spoken
Cambodian
Croatian
906 Reviews
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906 Reviews of Vanessa Harris
July 17, 2018
Incredible customer service! This is the first time I purchased a car from Courtesy, and also the first time for a service there. Vanessa is extremely pleasant and professional to This is the first time I purchased a car from Courtesy, and also the first time for a service there. Vanessa is extremely pleasant and professional to work with. She listens carefully to my needs and issues, and documents it in great details. They didn't have a loaner available at that time, but they were able to provide a ride through Lyft to/from my home. When I came back to pick up the vehicle, all issues were addressed and taken care of. Vanessa personally walked me to the parts department to pick up the touch-up paint and made sure I received the correct item. She provides the best customer service I've seen in years! More
by y2tsai
Helpful 
July 17, 2018
25K check First time working with Alec, and as always very professional, smooth, efficient. He worked with me on a maintainence plan for this visit and the next First time working with Alec, and as always very professional, smooth, efficient. He worked with me on a maintainence plan for this visit and the next. He also made sure I understood the how to work the loaner, as it was a new model with different shifter, fuel tank than I am used to..... Picked up my RDX from Vanessa. She was also very professional and efficient. Explained all the work that was completed. More
by SARA-MOORE
Verified CustomerOther Employees Tagged: Alec Ernce
July 17, 2018
Routine service I took my car in for a routine oil change. They asked if I need a loaner car and I said yes. I got my loaner car and had it for a couple of days beca I took my car in for a routine oil change. They asked if I need a loaner car and I said yes. I got my loaner car and had it for a couple of days because I went out of town. Courtsey Acura understood and didn’t even question the extra days. When I went to pick my car up it took less than 10 minutes to get my car and leave. The customer service at this dealer is second to none. More
by jrolander
Other Employees Tagged: Kerry Walton
July 17, 2018
Happy customer Very good service department. Convenient. Knowledgeable staff. Great service. Loaners too. I have always been very happy with the service department Very good service department. Convenient. Knowledgeable staff. Great service. Loaners too. I have always been very happy with the service department staff. I haven’t used a dealership for years but this place is great. More
by rhainey
Other Employees Tagged: Alec Ernce, Matt Sheridan, Chris Smith, Jai Lynn Tellez, Connor Thomas
July 17, 2018
Good service . Waited entirely too long for it to be done though. Would have appreciated an update when my car ran over estimated time it was going to take. . Waited entirely too long for it to be done though. Would have appreciated an update when my car ran over estimated time it was going to take. More
by MAXELISABETH
Other Employees Tagged: Connor Thomas
June 04, 2018
Great staff at Courtesy Acura in Littleton It's always a pleasure doing business at Courtesy Acura. Dennis Craig is a total pro and so darn likeable. He's sold us some terrific cars over the It's always a pleasure doing business at Courtesy Acura. Dennis Craig is a total pro and so darn likeable. He's sold us some terrific cars over the years, and we love the new 2019 RDX. We also appreciate how quickly and courteously Don Behrens handled the financial part of our trade in and purchase. All in all a very pleasant experience! More
by dan2424
Other Employees Tagged: Don Behrens, Dennis Craig, Taylor Paavola, Matt Sheridan
