Valerie Donaldson
Valerie Donaldson at Kelly Ford
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Valerie Donaldson | Page 7

Sales Consultant

Kelly Ford

776 Magnolia Ave.
Melbourne, FL 32935

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4.9
79 Reviews

Dealership Experience

4 yrs, 10 mos

Languages Spoken

English English

4.9

79 Reviews

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79 Reviews of Valerie Donaldson

July 13, 2020

Dealership Rating
Employee Rating

Great Service Valerie and the rest of the Kelly team took very good care of us. If we need another, we will visit again and recommend to others. More

by ART
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 16, 2020

Kelly Ford responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. The Kelly Ford Team

July 01, 2020

Dealership Rating
Employee Rating

Found exactly what I was looking for with less miles and less money than other places for the same vehicle ask for Valerie Donaldson she's the best. More

by seansupp83
Recommend Dealer
Yes

Other Employees Tagged: Sandra Van Hook

Jul 07, 2020

Kelly Ford responded

Thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Kelly Ford! The Kelly Ford Team

June 23, 2020

Dealership Rating
Employee Rating

Great team--Reggie & Valarie helped us find what we wanted. Sandi worked hard on the financing. Good experience! Very helpful, courteous, and professional! Thanks very much! More

by mnm
Recommend Dealer
Yes

Other Employees Tagged: Sandra Van Hook, Reggie Morton

Jun 25, 2020

Kelly Ford responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, The Kelly Ford Team

June 14, 2020

Dealership Rating
Employee Rating

Valerie Donaldson is amazing! Valerie Donaldson is Amazing! She went out of her way to get me the car I wanted at the Payment I could afford. She is definitely someone I will send More

by Lindad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 16, 2020

Kelly Ford responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, The Kelly Ford Team

June 09, 2020

Dealership Rating
Employee Rating

certified f250 Valerie and Chuck were easy to deal with and helpful even after the sale. We were pressed for time when we got there so they allowed us to complete t More

by ourducks123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sandra Van Hook , Chuck Cooper

Jun 12, 2020

Kelly Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The Kelly Ford Team

June 09, 2020

Dealership Rating
Employee Rating

New Truck I purchased a new F150 from Valerie, she was very professional, kind and courteous. She answered any and all questions that i had concerning the vehic More

by kcoperanger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 12, 2020

Kelly Ford responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, The Kelly Ford Team

May 24, 2020

Dealership Rating
Employee Rating

Justin, Valerie and Sandra were excellent professionals. Also having the Allstate rep on site was so helpful. Valerie listened. Justin great at helping us set up the car. More

by Coprstar
Recommend Dealer
Yes

Other Employees Tagged: Sandra Van Hook, Justin Decker

May 29, 2020

Kelly Ford responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! The Kelly Ford Team

May 17, 2020

Dealership Rating
Employee Rating

My saleswoman was Valarie Donaldson. I bought a 2019 Ranger she was so nice and thoughtful. I will definitely be back to buy a car More

by Claire
Recommend Dealer
Yes

Other Employees Tagged: Johnnie Walsh

May 20, 2020

Kelly Ford responded

We really appreciate your feedback, Claire . We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. The Kelly Ford Team

May 10, 2020

Dealership Rating
Employee Rating

buying experience was easy and efficient Henry answered all of our questions, showed us several options and helped us select our new vehicle. Valerie Donaldson was a big help organizing all o More

by jwlaclair
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Clayton Flynn , Henry Sinsabaugh, Johnnie Walsh, Cheryl Shaton

May 11, 2020

Kelly Ford responded

Thanks for the fantastic review! It was our pleasure to assist you! Kind regards, The Kelly Ford Team

April 29, 2020

Dealership Rating
Employee Rating

Hid a spot when selling me a used car online asked clearly for all pictures of flaws and after finding out the paint has been messed up I can get no further help for the paint More

by Tomkindelspire
Recommend Dealer
No

Other Employees Tagged: Paul Cotton, Justin Decker, Omar De Jesús, Clayton Flynn, John Alligood , Tony Ayala, Anthony Bowers, Chuck Cooper, Damian Hall

May 06, 2020

Kelly Ford responded

Tom, thank you for alerting us of this issue as our top priority is delivering 100% customer satisfaction. We would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact us at your earliest convenience. Sincerely, The Kelly Ford Team - 321-254-4283 EXT 1300

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