Valerie Donaldson
Valerie Donaldson at Kelly Ford
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Valerie Donaldson | Page 6

Sales Consultant

Kelly Ford

776 Magnolia Ave.
Melbourne, FL 32935

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4.9
79 Reviews

Dealership Experience

4 yrs, 11 mos

Languages Spoken

English English

4.9

79 Reviews

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79 Reviews of Valerie Donaldson

December 18, 2020

Dealership Rating
Employee Rating

Valerie was awesome. The whole team worked to get my a great deal on my Kia Sportage and I couldn’t be happier! Thank you! More

by Laciekampert01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Lagges , Ryan Kurtz

Dec 23, 2020

Kelly Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. The Kelly Ford Team

November 17, 2020

Dealership Rating
Employee Rating

Amazing experience with Valerie at Kelly Ford last week! She was personable, authentic, and respectful of our time. I would definitely go back for my next car purchase! More

by Tabitha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Lagges

Nov 18, 2020

Kelly Ford responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. The Kelly Ford Team

October 27, 2020

Dealership Rating
Employee Rating

Omar, Valerie and Johnie were great. Omar explained a lot of features of the car I was interested in and answered all of my questions and we had a greta test drive experience. Valerie made the paperwork More

by carol.hickey.nyc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Omar De Jesús , Johnnie Walsh

Oct 30, 2020

Kelly Ford responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. The Kelly Ford Team

October 20, 2020

Dealership Rating
Employee Rating

I was impressed with my experience, i was expecting to be there for a while. It was my first experience with a dealership and Valerie made it a pleasant and quick experience i will come back to get my next v More

by rhyangarner83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 23, 2020

Kelly Ford responded

Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience, it brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. The Kelly Ford Team

October 18, 2020

Dealership Rating
Employee Rating

The best! I will not go any where else. Sent a couple of buddies there. Knowledgeable, patient w/ my silly questions but need butter for popcorn! More

by HPR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike Karpowich , Chuck Cooper, Derek Ertz-Berger, erztberger,derrick 6 stars

Oct 21, 2020

Kelly Ford responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! The Kelly Ford Team

October 14, 2020

Dealership Rating
Employee Rating

Great job. Traded in used, bought a car, and was in and out in 3 hours. Valerie and everyone I deal with was professional and friendly. More

by severnaparksports
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike Karpowich

Oct 16, 2020

Kelly Ford responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. The Kelly Ford Team

September 25, 2020

Dealership Rating
Employee Rating

Very friendly atmosphere. Valerie went out of her way to make sure our needs were met. We are very pleased with our purchase. Highly recommend! More

by Gary/Elaine B
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Karpowich

Sep 29, 2020

Kelly Ford responded

We cannot thank you enough for your wonderful review of Kelly Ford and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! The Kelly Ford Team

August 09, 2020

Dealership Rating
Employee Rating

Ask for Valerie! Buying a vehicle can be SO stressful... unless you are with Valerie Donaldson at Kelly Ford. She listens to your needs and budget before making sugges More

by new car lady
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 12, 2020

Kelly Ford responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. The Kelly Ford Team

July 25, 2020

Dealership Rating
Employee Rating

2016 F150 Ruby Red Valerie, Amee, and Johnnie went out of their way to make sure the buying experience was a pleasure. Everyone greeted us and made sure all our question More

by Luckey4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Johnnie Walsh

Jul 29, 2020

Kelly Ford responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. The Kelly Ford Team

July 17, 2020

Dealership Rating
Employee Rating

One of the best dealerships I’ve ever been to. What a great team. Valerie Donaldson, Johnnie Walsh, Cheryl in insurance. Love my Edge Titanium. More

by Gricesbs3848
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Johnnie Walsh, Cheryl that handled insurance.

Jul 20, 2020

Kelly Ford responded

Thank you for the feedback! We are happy to hear about your positive experience at Kelly Ford, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! The Kelly Ford Team

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