Tyler Stephens

My buying experience at Northside Lexus was fantastic every step of the way. I first spoke on the phone with Tyler Stephens, and he patiently and thoroughly explained several car options that might meet every step of the way. I first spoke on the phone with Tyler Stephens, and he patiently and thoroughly explained several car options that might meet my needs. He treated me like a long time friend and quickly earned my trust. Since Tyler works in pre-owned vehicles, he connected me with John Breaux to look at new cars. John is incredibly polite and kind and an absolute pleasure to work with. He took time to listen to me and understand what I was looking for in a car. He suggested a few models/trims that would meet my needs and explained the attributes of each car. He was never pushy but instead asked questions as we looked at/drove different vehicles, which allowed me to figure out the best car for me. Since purchasing my car, I've contacted John a few times with questions about different features of my car. He seemingly knows everything about my car and answers my questions, always telling me I can reach out again any time. I returned to Northside for a technical training on my car and worked with Herb. He is the most patient teacher I've ever had. I appreciate that Northside Lexus provides this training, and my experience with Herb was excellent. Herb also told me I could reach out with questions any time. Northside Lexus, John, Tyler, and Herb have definitely earned my long-term business! More

by KWALKER1211 Verified Customer Verified Customer

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Great service, great people. Thanks to Tyler for helping us with our 2021 certified RX 350. Thanks to Tyler for helping us with our 2021 certified RX 350. More

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Best dealership experience I’ve ever had. Everyone from sales to finance to management extremely professional and very nice. Beautiful atmosphere. 10/10 Everyone from sales to finance to management extremely professional and very nice. Beautiful atmosphere. 10/10 More

by JASONDANNA9 Verified Customer Verified Customer

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They have an elite team of great and friendly individuals who know how to address the needs of potential buyers. Tyler Stephen's was extremely courteous and treated my wife and I as family. who know how to address the needs of potential buyers. Tyler Stephen's was extremely courteous and treated my wife and I as family. More

by polyman957 Verified Customer Verified Customer

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I am on my 5 or 6th car with Northside Lexus but to be honest I have lost count! If you want exceptional service from customer friendly staff, please visit Northside Lexus! I have NEVER been disappointed… honest I have lost count! If you want exceptional service from customer friendly staff, please visit Northside Lexus! I have NEVER been disappointed….not one time! Everyone in the facility is awesome but my “go to team” is Tyler Stephens and Herb Mills! These men are exceptional and truly make you feel like family! This duo can truly make your dreams come true!! I personally believe they are second to none! If you run into problems or have difficulties, which I doubt; especially dealing with the staff at Northside, you won’t be able to find a better manager to assist than Tim Karmout!! He is the most kind, friendly, transparent, attentive and professional manager I have ever encountered in the car business! I know this sounds too good to be true but visit them and let me know how it works for you!! More

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Randy was very knowledgeable of the LS and the dealership professional in every way. The buying process was expeditious and it was much appreciated. professional in every way. The buying process was expeditious and it was much appreciated. More

by TOMSAUNDERS778 Verified Customer Verified Customer

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Excellent customer service throughout entire dealership. Rylan, Tyler, David and Jeff in finance were fantastic to work with. Rylan, Tyler, David and Jeff in finance were fantastic to work with. More

by ANNETTE7 Verified Customer Verified Customer

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First class operation from start to finish! Tyler the Sales Manager and Donnie the Sales Associate were awesome and wonderful with which to work. Highly recommend! Tyler the Sales Manager and Donnie the Sales Associate were awesome and wonderful with which to work. Highly recommend! More

by DBARZILLA Verified Customer Verified Customer

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Great experience from the test drive to the sales process and over to finance. Me and my family were very pleased. Thank you all for great service. C P process and over to finance. Me and my family were very pleased. Thank you all for great service. C P More

by CSP178 Verified Customer Verified Customer

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Great service - helped me find a new car quickly, and made the purchase / trade in process seamless and stress free! made the purchase / trade in process seamless and stress free! More

by JC Verified Customer Verified Customer

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