Tyler Slade | Page 2

I knew what I wanted when I went in, told them I was either leaving with it or nothing and they did not try to force something I did not want on me. Was pretty much in and out within 2 hours. Ya it is a either leaving with it or nothing and they did not try to force something I did not want on me. Was pretty much in and out within 2 hours. Ya it is at the end of the day a car dealership, but for what they could have attempted to do vs what they did they did well. More

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Tried purchasing a custom 4x4 NVP. Put a deposit on a van and they sold it to someone else because I did not "return the paper work that was snail mailed to me on the 17th of the month. I tried to text van and they sold it to someone else because I did not "return the paper work that was snail mailed to me on the 17th of the month. I tried to text and call my "salesperson" because the "contract" was for 3k more than I was quoted the day after I received my paper work. I finally started calling the dealership directly 2-3 days after not hearing back from my "salesperson". I called 3-4 times over a 3-5 day time frame. Finally I talked to a "manager" he said they sold the van because they never received the "paperwork". I was a cash buyer and asked "them" multiple times if I needed to put more down or what. I filled out some pre-approved "paperwork" multiple times, and was told "Austyn" would be getting with me from financing even though I am not financing? K! I never heard from anyone other than my "Salesperson" until I finally asked for a manager. The "manager tried to make me feel like I did something wrong, and talked to me like I am an idiot. I will get my deposit back soon, and put it toward a billboard by your business. Yall are tools. More

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Don't buy from Tim Dahle. They don't do what they say. Then they don't answer your calls.my score is a 0. Then they don't answer your calls.my score is a 0. More

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Found an awesome vehicle here. Didn’t but it because they tried tacking on an extra 2000$. 1000$ for a maintenance fee. When you buy a used car from them you pay for the maintenance that is done on it. they tried tacking on an extra 2000$. 1000$ for a maintenance fee. When you buy a used car from them you pay for the maintenance that is done on it. So basically they get paid twice for maintenance, they take it when someone trades in vehicle, then try getting it out off the buyer. Also I had my own financing and would not go through them so that was another 1000$. I would not recommend this dealership to my worst enemy or anyone else! I don’t like BS when buying a vehicle! I actually ending up buying from Ken Garff Riverdale and they were great. No hidden fees! no hidden anything, no pressure at all! More

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We have always got our cars here and every time the experience has been outstanding Jake Unger helped us and he was awesome. He spent a lot of time with us making sure we got a car that we loved and an experience has been outstanding Jake Unger helped us and he was awesome. He spent a lot of time with us making sure we got a car that we loved and answered all our questions More

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service here seemed great at first...got right on it and helped us on a busy day a couple of weeks before Christmas.BUT.. they tried to slip in a 3000 dollar warranty without telling us about it,tried to p helped us on a busy day a couple of weeks before Christmas.BUT.. they tried to slip in a 3000 dollar warranty without telling us about it,tried to pass off some shiny cheap car tires on the truck as new;ect.called them on all this.. BUT..dont beleive in the"100+ point inspection at all!!!found out from my Mechanic..brakes were all bad and had been rigged to seem good.Rear differential was leaking and shocks were trashed on the rear of the car...these ALL cost me another $1200 plus later!!!they begrudgingly put a decent pair of truck tires on it but would not fix anything else!NOT RECCOMMENDED! More

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went to look at used pathfinders found one i liked they had not put in the shop yet test drove it , found that the latch on back was broke they said they would fix it they did not call me for two days went had not put in the shop yet test drove it , found that the latch on back was broke they said they would fix it they did not call me for two days went to pick up my titel for car i was going to traid in. we have it readdy so i get the pathfinder latch was not fixed chip in window they take it back fix chip and said dont use latch tell tomorrow, next day go to open back door it brakes and they where getting me a fob call sellesman he tell me that it cost me $271.for latch and $300.00 for fob talked to coutmer service they said they will have gen manager cll me one week and noone is calling me or saying anything with sirvice like that dont buy from them. and outher stuff i found that should of been looked at that whernt dont know what else they missed More

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Extremely poor service. Sales people and sales managers are worse than incompetent. They make promises they do not deliver on, and cheat you every chance. are worse than incompetent. They make promises they do not deliver on, and cheat you every chance. More

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DISHONESTY!!!!!!! I'm 70 years old and bought my first new GM truck in 1972. I've owned many since that time. My son convinced me to test drive a Nissan Titan in 2006 I'm 70 years old and bought my first new GM truck in 1972. I've owned many since that time. My son convinced me to test drive a Nissan Titan in 2006. It was a winner! Every Nissan vehicle I've owned since 2006 has been awesome. I've bought trucks and cars and have not yet had to make a single appointment for any service except oil and filter. I live in St. George, Utah. My truck was totaled in March 2020, but the Nissan dealer in St George didn't have the truck I wanted. I ended up traveling 300 miles North to Tim Dahle Nissan Southtowne in South Jordan, Utah. It is the single biggest mistake I've ever make in buying a vehicle. April 8th I purchased a new 2019 Nissan Titan SV Crew Cab 4X4. I drove it back home to St George. Several days later while backing my trailer into my driveway I heard a loud grinding nose come from my front end. I couldn't tell what it was so I drove to Stephen Wade Auto Center Nissan. I was helped by Service Advisor Ben Browning. A technician put my truck on a hydraulic and after a few moments had me come out into the shop. He showed me where the front sway bar was not connected to either front wheel. It was just hanging there. The tech indicated, (he has worked on Nissan trucks for many years, including Tim Dahle), my new truck had a lift package installed and then prior to me seeing and buying the truck Tim Dahle had removed the lift. In the process they didn't re-connect several parts of the front-end including the sway bar. He was surprised I hadn't been in an accident as I was traveling the freeway at 70mph. He showed my the cowling around both front tires was cracked and warped in several places. You could see where splash guards had been installed, removed, and the screws were not replaced. On the rail cap the front stake holes had been hacked out and on the rail you could see where the mounting plate was placed for some type of roll bar that had been installed and then removed. On April 13 I began making phone calls to Tim Dahle Southtowne. I have made a total of 29 phone calls in trying to resolve this dishonest sale. One of the first calls I was connect with Ernie whom I was told was a general manager. I explained I wanted to return the truck and get a new truck that had not been modified. He listened and recorded the VIN number and stock number for the replacement truck I wanted. The price was within $600 of the truck they sold me. He said he would return my call on the details as soon as the Owner came back in town. 3 days I called back and Ernie transferred me to Tyler Cromar who told me they wouldn't make the switch. He indicated I need to drive the faulty truck to Tim Dahle and they would make the repairs there. I said no and after several more phone calls Tyler finally had a truck hauler pick up my truck in St George and deliver it to Tim Dahle on a Wednesday and indicated he would put it back on a car hauler on Friday. Needless to say the truck didn't show up Friday and I was forced to rent a car for 9 days, when the truck was returned to my house on May 16th. I had sent certified mail indicating my disgust, but had learned my only recourse was arbitration. I also indicated each item that needed to be replaced. Sure enough my truck didn't come back with the splash guards. More phone calls and after I informed Tyler that my window sticker from Nissan indicated splash guards were included and I could see the empty screw holes where they had been removed. He agreed to provide them to me. Finally on July 9th when they hadn't arrived by shipment I again spoke with Tyler and indicated my son who lives in South Jordan was on his way over to the dealership and I demanded that the splash guards be given to my son. It turns out Tyler had someone go out and removed the splash guards from another truck that were dirty and even muddy. That's what was given to my son. During the week of May 18th, while driving on the freeway one of my rail caps flew off. I retrieved it and again drove to Stephen Wade in St George where technicians examined both rail caps and discovered the install pins had been cut off and the rail caps installed by Tim Dahle with double sided black tape! The hot temps in St George had cause the tape to melt, allowing the rail caps to blow off. As I indicated, this is the most dishonest car dealership I've ever had to deal with. So many phone calls, and so much wasted time and I still end up with a "modified" new truck. Last month my brother called wanting to buy a new Nissan and asked who I had talked with at Tim Dahle. Needless to say he bought his new 2020 Nissan Titan from Ken Garff in Salt Lake. I tell as many people as will listen to the horror story with Tim Dahle Nissan Southtowne. This review doesn't even begin to express the frustration I've experienced for almost 3 months. Do not buy a car or truck from these people!!!!!! More

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BUYER BEWARE!!!Purchased a Nissan Armada from this BUYER BEWARE!!! Purchased a Nissan Armada from this dealership! Probably shouldn't have... Flew out to Utah to purchase it. While there signing the p BUYER BEWARE!!! Purchased a Nissan Armada from this dealership! Probably shouldn't have... Flew out to Utah to purchase it. While there signing the paperwork, they pulled a slimmy move and upped the price buy $2000, knowing that we were on a time crunch, and they won't even address it. As we drive it home not even out of the city the third brake light falls off the vehicle. A $700 repair. Couldn't stop in the rush hour traffic, to retrieve it, but called the sales man right away. They said they would take care of it, but they didn't. They used Covid19 as an excuse to drag it out and eventually finding out that they won't honor their salesman's word. Also, while driving it the alignment was off, and the front passenger side ball joint was going out another $500. But just so everyone is aware that Tim Dahle Nissan will take advantage of buyers. Slimmy business practices and liers on top of it. Straight trash business! Stay clear! More

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