Trisha Stone
Trisha Stone at Lithia Hyundai of Reno
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Trisha Stone

Service Advisor

Lithia Hyundai of Reno

2620 Kietzke Lane
Reno, NV 89502

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4.6
42 Reviews

Dealership Experience

1 yr, 5 mos

Industry Experience

1 yr, 5 mos

4.6

42 Reviews

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42 Reviews of Trisha Stone

May 01, 2024

Dealership Rating
Employee Rating

Reno Hyundai has been great as whenever I’ve had a question or issue someone has always helped or gotten me the answer I needed. More

by DOGFOREVER2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 01, 2024

Dealership Rating
Employee Rating

Everytime I've gone to this dealership, they are always trying to get more money out of me. They prices are overpriced compared to other dealers. Will not be coming back. More

by Rocketsmom
Workmanship
Service Time
Service Communication
Recommend Dealer
No

April 20, 2024

Dealership Rating
Employee Rating

It was a good experince theay took care of all my needs and on time with every thing More

by J.ARVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Robert

Apr 22, 2024

Lithia Hyundai of Reno responded

Thank you for leaving us with these kind words. Come see the Lithia Hyundai of Reno team again soon!

April 15, 2024

Dealership Rating
Employee Rating

The sales department is the worst I have experienced before . I have been with you guys for many years and this was the worst year yet. More

by ANGELAMISSMARIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ryan Ferris

Apr 19, 2024

Lithia Hyundai of Reno responded

Angela, I was able to respond to you directly so that we can further address your concerns. Please feel free to contact me with any additional questions that you may have. Scott Robert - Customer Relations Manager

April 13, 2024

Dealership Rating
Employee Rating

Trisha is very helpful, friendly and efficient. I was very satisfied with my maintenance appointment. More

by Judyboxer22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 15, 2024

Lithia Hyundai of Reno responded

We're glad to know Trisha was able to assist you efficiently during your maintenance appointment at Lithia Hyundai of Reno. Your satisfaction is our top priority and always will be when you visit our team. Until next time, safe travels!

March 05, 2024

Dealership Rating
Employee Rating

I have always had a horrible experience and I can't wait to be able to get rid of the car I have so ill be done with your dealership More

by DAIVYON013015
Recommend Dealer
No

Other Employees Tagged: Trisha Stone

Mar 08, 2024

Lithia Hyundai of Reno responded

Hello, We're disheartened to see that you are not satisfied with our team. We strive for excellent customer service in every aspect of our dealership. Please reach out so we can discuss this further and see how best to address any issues you may have had with us or your vehicle. Scott Robert - Customer Relations Manager - 775-682-3352 - srobert@lithia.com

March 03, 2024

Dealership Rating
Employee Rating

Compared to some of the horror stories I read online regarding the Theta II issues and how those dealerships are treating their customers, this experience with my leaking transmission was very good. More

by Zstefun
Recommend Dealer
Yes

Other Employees Tagged: Trisha Stone

Mar 04, 2024

Lithia Hyundai of Reno responded

We're glad to know that your experience with us at Lithia Hyundai of Reno was a positive one, especially considering the issues you were facing. We strive to provide excellent service and make our customers feel valued. Thanks for sharing!

February 26, 2024

Dealership Rating
Employee Rating

Always professional, on time and thorough. Staff is helpful and courteous and keeps you informed of the status of your vehicle. More

by MSDOBLE
Recommend Dealer
Yes

Other Employees Tagged: Trisha Stone

Feb 27, 2024

Lithia Hyundai of Reno responded

We're glad to know you had a positive experience with our team at Lithia Hyundai of Reno! We always aim for professionalism and timely service. Thanks for the review, we appreciate it!

January 19, 2024

Dealership Rating
Employee Rating

Great service, friendly knowledgeable staff. My car was ready and washed when I was promised. More

by BAILEYBICHON
Recommend Dealer
Yes

Other Employees Tagged: Trisha Stone

Jan 19, 2024

Lithia Hyundai of Reno responded

Bailey, We're happy to hear your recent service experience was friendly, knowledgeable and efficient. Thank you for choosing to work with us at Lithia Hyundai of Reno. See you next time!

January 16, 2024

Dealership Rating
Employee Rating

Great Customer Service Attention to details Listen to our concern and provide suggestions for better keep our SUV running More

by FPM2007
Recommend Dealer
Yes

Other Employees Tagged: Trisha Stone

Jan 16, 2024

Lithia Hyundai of Reno responded

We're glad to know you had a great experience with our team at Lithia Hyundai of Reno. We always strive to provide excellent customer service and helpful suggestions for your vehicle's upkeep. Should you need anything else in the future, please do not hesitate to reach out.

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