Trevor Teed

Thanks to Chuck and Terri, I got my dream car and the process was SO simple and honestly even enjoyable during the actual purchase which I’d never experienced buying a car before! Extremely fair deal, re process was SO simple and honestly even enjoyable during the actual purchase which I’d never experienced buying a car before! Extremely fair deal, respect for my limitations, full explanation on all details, and everyone was just so incredibly kind! I didn’t for one second feel as though I was being tricker or conned as you sometimes feel at a dealership in my experience. This was just hands down the best. Thank you all SO much, I am so happy! More

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Excellent customer service! All work was done in a timely manner and explanation was given in detail for my repairs!! Great team here!! All work was done in a timely manner and explanation was given in detail for my repairs!! Great team here!! More

by locknroll Verified Customer Verified Customer

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Best buying experience in my life. The sales team was amazing and the Sales Manager made sure we were treated like royalty The sales team was amazing and the Sales Manager made sure we were treated like royalty More

by davidgburnettdb Verified Customer Verified Customer

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Zach is the man! 5/5 stars! Honest, professional, and makes sure to take care of his customers. When I’m in the car market I would be happy to do business with him a 5/5 stars! Honest, professional, and makes sure to take care of his customers. When I’m in the car market I would be happy to do business with him again. Only reason I gave Koons Ford of Annapolis 4/5 stars is because the Sales manager, Trevor, made the final sale difficult after going back on his word (on day one, after negotiating, he verbally stated he couldn’t come down on the price any further because he already had to put money into replacing the front windshield, which I had noticed was scratched and wanted replaced. Then on the following day he denied he ever said he was going to cover the cost of replacing the front windshield, and also was not willing to come down at all on the final price. Part of that was my fault for not getting that verbal deal in writing. That almost blew the whole deal, but at the end of the day it was still an overall good price for the vehicle, and more importantly, my wife wanted it. I’m happy with our vehicle and experience with Zach! More

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Mike was great as always. My rating is due to my issue not being resolved. It seems I have one of those issues that can't be determined. My rating is also due to the fact I ju My rating is due to my issue not being resolved. It seems I have one of those issues that can't be determined. My rating is also due to the fact I just recently purchased this vehicle from koons as a their highest certified rating. The throttle in this raptor is absolutely not what you would expect from a "performance" vehicle. It is extremely slow to respond, as in seconds, and acts as though it is always in way too high of a gear or the fuel lines are clogged. Looking on line for solutions, it appears others have had this issue as well and it was either the spark plugs or the torque converter. I really need to get this issue identified and fixed. The vehicle is borderline dangerous to drive with the throttle being so slow to respond to input. I hope to get this issue resolved soon. I would like to feel safe driving my family in my newly purchased certified vehicle. More

by LAX2100 Verified Customer Verified Customer

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they did a great job ,would recommend koons to anyone looking for a truck or car looking for a truck or car More

by kevinflieger00 Verified Customer Verified Customer

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Love Koons Ford Annapolis and its staff. They always give us the VIP treatment from sales to service. Bought and sold and serviced many cars there over the years. They always give us the VIP treatment from sales to service. Bought and sold and serviced many cars there over the years. More

by Kenny_Chis Verified Customer Verified Customer

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The dealers rep was polite, knowledgeable, and answered all of my questions quickly and completely. all of my questions quickly and completely. More

by chesapeake1586 Verified Customer Verified Customer

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They were all great. Great teamwork and fast and easy process. I got my last 4 card from there Great teamwork and fast and easy process. I got my last 4 card from there More

by LAX2100 Verified Customer Verified Customer

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Everyone was very friendly, willing to answer questions, and gave an honest and fair deal. and gave an honest and fair deal. More

by calanctus Verified Customer Verified Customer

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