Traci Roberts | Page 3

Totally positive experience at Tucson Subaru and special thanks to Ethan Ward for the excellent work he did with us. thanks to Ethan Ward for the excellent work he did with us. More

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Dealership is excellent, but the secret to the sauce is the employees. Their professionalism and individual aproach to each client and each sale to make sure everyone goes home happy is the biggest thing t the employees. Their professionalism and individual aproach to each client and each sale to make sure everyone goes home happy is the biggest thing that sets them appart. I have three subarus and just got my fourth. As long as staff like Traci, Julio and Jack are around I will continue to buy my vehicles from them. More

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Just bought a 2024 Subaru Outback from Tucson Subaru. My sales person, Debbie Bravo, spent so much time with us, selecting the right vehicle for us and helping us set it up. I've bought lots of cars in My sales person, Debbie Bravo, spent so much time with us, selecting the right vehicle for us and helping us set it up. I've bought lots of cars in my life, but I have never experienced the kind of customer service as I enjoyed at Tucson Subaru. I can't say enough about the attention I have received since my purchase. Thank you Debbie and Tucson Subaru. More

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This is the third Subaru my wife and I have purchased from Tucson Subaru, and our experience has been top notch each time. Edgar, Kevin, and Traci know their jobs and perform them with the utmost compete from Tucson Subaru, and our experience has been top notch each time. Edgar, Kevin, and Traci know their jobs and perform them with the utmost competence, care, and kindness anyone could ever expect from good people. Please be sure to ask for them if they are available. More

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Friendly, patient, and informative. On top of this, they were willing to negotiate a fair deal, and Estevan was great to work with. Traci (finance) was also great, and both showed comme On top of this, they were willing to negotiate a fair deal, and Estevan was great to work with. Traci (finance) was also great, and both showed commendable customer service. Highly recommended for anyone buying a car. More

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This review is going to be about four things, (1) the dealership, (2) the first sales - Daniel Tennes, (3) the main sales Rep - Joseph Zaragoza, and (4) the Finance Lady. Below is my star rating of each dealership, (2) the first sales - Daniel Tennes, (3) the main sales Rep - Joseph Zaragoza, and (4) the Finance Lady. Below is my star rating of each one; 1. Dealership - 2 Stars 2. Daniel Tennes - 1 Star 3. Joseph Zaragoza - 5 Stars 4. Finance Lady - 5 Stars I am doing this review about one month after I purchased the vehicle. So let me start off by saying that overall I am very happy with my purchase which was 2021 Outback Limited XT. When I purchased this vehicle I didn't haggle over the price, there was no trade in, and I gave cash down as a down-payment. Prior to going on the test drive I noticed that all fours tires were quit worn and the tread wear indicator bars were very visible. The test drive was done Daniel Tennes and after we returned to the dealership I inspected the tires a closer. It was obvious that the tires also had uneven wear, mainly on the front two tires. I told Daniel Tennes that I wanted to purchase the vehicle but I would like to have a new set of tires put on it due to the tire wear and condition. Daniel left the office and a short time later he returned with a tire wear gauge and said that the tires were good and I could go check them if I wanted to. Now, to date (May 5, 2024) I am going to have to purchase a new set tires for a car that the dealership should have ensured were in good condition prior to offering the vehicle for sale. Regarding Joseph Zaragoza and the Finance lady both of these two were awesome. Joseph has since my purchase contacted me several times asking if there was anything that I need, question I had, etc., and no I didn't tell Joseph about the tires because it was obvious the during the process with Daniel the dealership was not going to entertain the need of the car. More

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Our 2nd car purchase from this dealership. Both times, was treated with respect and the staff was knowledgeable and very anxious to help us. Both times, was treated with respect and the staff was knowledgeable and very anxious to help us. More

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Excellent buying process. The team was efficient and respected our time. Chris was low key, helpful and thorough. A delightful process. The team was efficient and respected our time. Chris was low key, helpful and thorough. A delightful process. More

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The facility was very clean, comfortable and made it easy to view the various products. Mike Henry was excellent to work with. He knew the l products extremely well and treated us with respect by listenin to view the various products. Mike Henry was excellent to work with. He knew the l products extremely well and treated us with respect by listening to us and never applying any pressure. We completely trusted him which is very unusual when dealing with a sales personnel. More

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Just want to thank Mike Henry for his incredible service when I bought a car that had just come in. He squeezed me in between others he was already working with and was in all respects really good to work when I bought a car that had just come in. He squeezed me in between others he was already working with and was in all respects really good to work with. More

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