Patty Loster

Patty Lobster made buying a car, not only fun, but easy. Thank you also to Kevin who processed the paperwork quickly and efficiently. Thank you also to Kevin who processed the paperwork quickly and efficiently. More

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This is the 4th Outback we have leased from Tucson Subaru. That in itself, should tell you something, as they are not the only Subaru dealership in town. We worked with Patty Loster. She is personable Subaru. That in itself, should tell you something, as they are not the only Subaru dealership in town. We worked with Patty Loster. She is personable and efficient and did everything she could to make our transaction as pleasant and easy as possible. There wasn’t a single question she could not answer. Plus, she’s lots of fun too - it’s obvious she enjoys her job and relationships with her colleagues. Our finance person was Jennifer Duran - we love her. This is the 3rd time we have worked with her - one in sales and then twice in finance. More

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The dealership was very busy and clean. All very knowledgeable in their field. Sales people all extremely polite and eager to find me exactly what I wanted. Patty was an absolute treasure. All very knowledgeable in their field. Sales people all extremely polite and eager to find me exactly what I wanted. Patty was an absolute treasure. More

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Everyone was friendly and accommodating. The space was comfortable and welcoming. Bathrooms were spotless and free drinks and snacks were provided. The space was comfortable and welcoming. Bathrooms were spotless and free drinks and snacks were provided. More

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I haven't had much interaction with the dealership so far, but I have had a great one with our sales lady Patty. She's awesome and so pleasant to be around. She has done so much to help us understand all far, but I have had a great one with our sales lady Patty. She's awesome and so pleasant to be around. She has done so much to help us understand all the tec and electronics. She also explained all the forms and paperwork we had to go through. She keeps following up and making sure we are comfortable with our new Outback. More

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Professional, approachable, genuine from the beginning and throughout the entire process. There was a comfortable balance between being “friendly” and yet able to handle the car purchase transaction. and throughout the entire process. There was a comfortable balance between being “friendly” and yet able to handle the car purchase transaction. More

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Patty Loster did a great job helping me! Traci Roberts was also helpful in explaining the finances. Traci Roberts was also helpful in explaining the finances. More

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I had only purchased vehicles online and decided to chance it with Subaru Tucson. I’m so glad I did. Patty was amazing to work with and she helped me get into my dream car! chance it with Subaru Tucson. I’m so glad I did. Patty was amazing to work with and she helped me get into my dream car! More

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We felt very welcome from the minute he reached your front door. Someone was always outside greeting guests and ensuring you were directed appropriately. It was surprising how many non-Subaru dealersh front door. Someone was always outside greeting guests and ensuring you were directed appropriately. It was surprising how many non-Subaru dealerships we went to where this was not the case. Patty was the icing on the cake. Every salesperson at each dealership we visited during our exploratory phase was compared to her. They all fell short. And so did the vehicles. We found Patty to be warm and patient while being direct and professional. She knew the features and benefits of the vehicles, she communicated regularly (we never had to chase down info), her explanations and direction was easy to understand, and she was able to get us into the vehicle we needed (wanted). The art of customer service is on the down-swing in nearly every industry. That fact makes Patty so invaluable. This is our first Subaru and it was a terrific experience. More

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Deborah is fantastic! I got the SUV I wanted and traded in my truck. My dog Bandit got so much attention and love that he was over the moon. Thank you! I got the SUV I wanted and traded in my truck. My dog Bandit got so much attention and love that he was over the moon. Thank you! More

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