Traci Roberts | Page 252

Best purchase experience For a few years now I've been wanting to buy a new WRX. Finally decided to go for it, but can't deny I was very nervous to make such huge purchase. Tr For a few years now I've been wanting to buy a new WRX. Finally decided to go for it, but can't deny I was very nervous to make such huge purchase. Trent and Traci made my purchase experience so simple and stress free. Within a couple hours I was on the road with a big smile on my face! Thank you Trent and Traci for helping me get into my dream car. More

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Excellent experience from beginning to end From the moment my wife rode past the dealership on her bicycle to the moment we drove home in our new Outback, it was a delightful customer experienc From the moment my wife rode past the dealership on her bicycle to the moment we drove home in our new Outback, it was a delightful customer experience. Alan (the salesperson) was always helpful, never pushy, listening well, assisting us in finding exactly the new car we needed. Traci (finance person) was extremely competent and respectful, again guiding us without pressuring us in any way. The appearance of the facility is first-rate. We would be happy to recommend this dealership to any of our neighbors and friends. And we're really happy with the car! More

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Purchase of our new Forester Kevin spent most of the day with us, test driving cars, explaining al of the various features each vehicle has, and finally, helping us to finalize a Kevin spent most of the day with us, test driving cars, explaining al of the various features each vehicle has, and finally, helping us to finalize a purchase. Traci in finance made the actual purchasing process simple and pleasant. Then Kevin made sure we were all set with the manuals, and even synching our cell phones with the car. We drove away very happy. More

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outstanding service Ken was an absolute pleasure during the sales process. Traci was extremely helpful (and funny) during the finance process. The first truly GREAT deale Ken was an absolute pleasure during the sales process. Traci was extremely helpful (and funny) during the finance process. The first truly GREAT dealership experience I've had. They both really know how to make you comfortable and appreciated as a customer. More

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This place is awesome!! This is the best dealership experience I have ever had! Trent was the epitome of a non-pushy, low key and overall helpful sales person. I went in just This is the best dealership experience I have ever had! Trent was the epitome of a non-pushy, low key and overall helpful sales person. I went in just to do a test drive and have my trade in evaluated and left with the car I have wanted for years without feeling any pressure or uncomfortableness normally associated with the car buying experience. I was a little nervous as I went there alone, but felt completely comfortable and at ease after my arrival. From the test drive to the financing the experience was truly the best. Traci (financing) was very helpful and considerate in explaining my options without making me feel like I was locked into particular transactions or extra options. I would definitely go back here to purchase a vehicle again! More

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Very Happy Buyer Gil Warren is a consumate professional sales agent. He listened to what I said and then matched my needs exactly. Your company is fortunate to have Gil Warren is a consumate professional sales agent. He listened to what I said and then matched my needs exactly. Your company is fortunate to have him as an employee. There is nothing that replaces experience & wisdom. It was the best process in all of my new car buying experiences. Traci Roberts was amazing as well. They both helped me so much while being friendly and knowledgable. I love my new Subaru Crosstrek! The dozen roses was a very unexpected touch as I drove off in my brand new car. Thanks to all for making this an outstanding purchase. Kae Hunter 520-977-3565 More

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Across the state for a new subaru STI I found the car of my dreams at Tucson Subaru, but unfortunately I live in Prescott, Az. I found my car on their website and set up an appointment wit I found the car of my dreams at Tucson Subaru, but unfortunately I live in Prescott, Az. I found my car on their website and set up an appointment with Trent to come down and see it. 200 miles in a 4 hour drive just to come check it out. When I got there, I was greeted with a smile. I showed up about an hour early for my appointment just so I could walk around and check the place out. They had a great selection of cars, but I was drawn to the one I came down for. Trent showed up half an hour early and made time to see me. We promptly got in the car and went for a test drive(something the Subaru dealer up here wouldn't let me do). I was immediately in love with it. When we got back, we went to his office and started on the paper work. He was very straightforward with everything, no add-ons except for the window tint, and that was still at a much lower price than any other dealership I have been to. The pricing on the car was under invoice so I couldn't have been happier. I then met with Traci do the financing paperwork. She was great. Gave me a breakdown and options for warranty, security system upgrade, and the other options they had. The whole car buying process only took about an hour and a half after the test drive. Fastest experience of my life and couldn't be more happy. Before I left, we did a final walk around on the car to double check for any damages or anything wrong with the car. I found some bubbles in the tint, and they went ahead and fixed it there before I left on my drive home to Prescott. If I ever plan on buying another Subaru, or if you are thinking of buying one, there is no other dealer I would go to. A++++ best experience More

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Nice guy, straight talk Trent was as good a car salesman (for us) as we could wish: got right down to business, not a huge waste of time trying to "pal up" with us, although Trent was as good a car salesman (for us) as we could wish: got right down to business, not a huge waste of time trying to "pal up" with us, although he was most polite and kind, and we did learn something about his life. He told us why the price was what he'd quoted us and didn't press the point. Even via email he was not an annoying presence, just got in touch when he thought he had a deal we'd be interested in, which we were. He even corralled a "guru" who worked at his dealership so we could learn more about the vehicle we bought, even though it wasn't a Subaru. More

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Very nice efficient non-pushy service and sales I went in for regular servicing on my Subaru Outback, happened to see Rudy who had sold us the car being serviced some time ago, got into a conversati I went in for regular servicing on my Subaru Outback, happened to see Rudy who had sold us the car being serviced some time ago, got into a conversation about the 2014 Outbacks and after some discussion about options, possibilities and price, we ended up buying a 2014 Outback. Since we had a trip planned in a few days Rudy, our salesman, and Traci Roberts, the very efficient, knowledgeable and friendly Financial Services Manager made it very easy to do all the paper work and get the new vehicle ready for us. It was easy from start to finish! We also love the new dealership building on N. Oracle Rd. It's a great facility with plenty of room. More

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Happy Camper This was the best car buying experience I've had, such an improvement from the last in town. Such a friendly, helpful staff who didn't push, only mad This was the best car buying experience I've had, such an improvement from the last in town. Such a friendly, helpful staff who didn't push, only made me feel like my interests and needs were the most important thing. After this, I can't imagine doing this any other way. More

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