Tori Neiderer
Tori Neiderer at Metro Lexus
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Tori Neiderer | Page 13

Lexus Master Certified Sales Consultant

Metro Lexus

13600 Brookpark Rd
Cleveland, OH 44135

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5.0
145 Reviews

My favorite aspect of working here at Metro Lexus is helping my guests Experience Amazing by making their car buying process tailored to them!

Dealership Experience

3 yrs, 5 mos

5.0

145 Reviews

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145 Reviews of Tori Neiderer

September 14, 2021

Dealership Rating
Employee Rating

Professional staff providing a great customer experience from start to finish. The facility and team are first-class. Tori communicated with me through every step of the process. She is reliable and trustwo More

by hopkinskdcr
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Gleydura, Jeff Sustersic , Denae Jones, Skylar Lippiatt

Sep 15, 2021

Metro Lexus responded

Your glowing feedback makes our day and we will pass along your appreciation to Tori, Skylar, Denae and the team. Thank you for your repeat business and your confidence in our work here at Metro Lexus. Safe travels in your new car!

August 27, 2021

Dealership Rating
Employee Rating

This Lexus dealership should give a training session to other dealerships. They understand the importance of the customer experience! I would highly recommend both sales, support and service at Metro Lexu More

by Ann Marie
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Sustersic, Jeff Miller , Denae Jones, Skylar Lippiatt

Aug 27, 2021

Metro Lexus responded

Feedback from our valued guests truly makes our day! Thank you for giving the Metro Lexus staff such a special shoutout. We will be sure to pass along your thanks to everyone. We appreciate your support, Ann, and hope to see you again next time!

July 13, 2021

Dealership Rating
Employee Rating

We had a great experience at Metro Lexus! They worked with us on our desired price and got us exactly where we wanted to be monthly. More

by andreasuphillips
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 13, 2021

Metro Lexus responded

Thank you for taking the time to leave us a review! We are pleased to hear that you had a great experience working with our team at Metro Lexus, and we will certainly pass along your kind words. We hope to see you again sometime!

July 08, 2021

Dealership Rating
Employee Rating

Hands down the best experience I have ever had leasing a car. Very accommodating and friendly! They went over and beyond to ensure we got the car we wanted. More

by Tiffany
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Peter Mapp

Jul 08, 2021

Metro Lexus responded

Tiffany - Thank you so much for taking the time to let us know about your five-star experience with the Metro Lexus team! We are pleased we could assist you so successfully and send you home in a car that you love. Safe travels and have a great day!

July 05, 2021

Dealership Rating
Employee Rating

I was very pleased with my experience at Metro Lexus. The sales team, finance personnel, technology expert, and management were incredibly professional and kind. I look forward to visiting the service depart More

by MetroLexusReview
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Gleydura , Jannelle and Skylar

Jul 06, 2021

Metro Lexus responded

Thank you for sharing so many kind words about our team! We are thrilled to hear that you had a great car-buying experience with us at Metro Lexus! Safe driving and we will see you at your first oil change.

July 04, 2021

Dealership Rating
Employee Rating

Nice cars at fair price, friendly service, online system working quite well, quick responses and follow up, great handling and pace not pushing. Overall super professional team and definitely recommend buyi More

by flx
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Denae Jones

June 21, 2021

Dealership Rating
Employee Rating

The dealership was very responsive in searching for our RX. Tori our salesperson was a fantastic. At our request, Tori brought the RX to the Akron dealer for viewing. We ended up purchasing the car. Janell More

by Bamillertime66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 22, 2021

Metro Lexus responded

Thank you for shopping with us at Metro Lexus! We are delighted to hear that Tori and Janelle helped you get into your Lexus RX, and we appreciate you taking time to post a review. Safe driving!

June 18, 2021

Dealership Rating
Employee Rating

The whole experience was smooth and very enjoyable. I would recommend the dealership at metro to anyone looking for a great car at a great price. More

by WALLACE.MATTHEW.JOSEPH
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Weaver , Denae Jones

Jun 18, 2021

Metro Lexus responded

Thank you for the great review! We are thrilled to hear that you had such a successful purchase experience working with the Metro Lexus team. Drive safely, and we hope to see you again down the road!

June 04, 2021

Dealership Rating
Employee Rating

The very best buying experience I have enjoyed. Tori was professional, courteous and very knowledgeable. The entire staff at Metro Lexus gave the VIP treatment. They get a thumbs up in every area. More

by wllbrt
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Denae Jones

Jun 04, 2021

Metro Lexus responded

Thank you for the glowing feedback! Hearing that you had such a successful experience working with Tori made our day. Drive safely in your new vehicle, and we hope to see you again at Metro Lexus!

June 02, 2021

Dealership Rating
Employee Rating

Metro Lexus was easy to work with and seemed to be fair. They found a car with options that I wanted and brought it in earlier than I expected. More

by rrskipro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 02, 2021

Metro Lexus responded

Thank you for the great review! We are thrilled to hear that you had such a successful time working with the Metro Lexus team. Drive safely in your new vehicle, and we hope to see you again down the road!

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