Tony Burkhalter

Mullinax Buick GMC responded

Thank you for your positive review, Donna! We're glad you appreciated our selection and found Zee to be informative and professional. We look forward to assisting you again in the future!

Mullinax Buick GMC responded

Hello Lewisc, I am truly sorry to hear about your experience. Integrity is at the core of our values, and we take your feedback seriously. Please reach out to me directly so that I can address your concerns and make things right. Your satisfaction is our top priority, and we're committed to earning back your trust. Thank you for bringing this to my attention. Esteban Ramirez Mullinax Buick GMC/Mullinax Cadillac (334)851-8000

Mullinax Buick GMC responded

Thank you for your lovely review, KJEII! We're thrilled to hear that you found our team kind and helpful and that you're happy with your purchase. Your recommendation means a lot to us!

Mullinax Buick GMC responded

Hello Chief0676 I’m sorry to hear about your frustrating experience with your truck and the lack of loaner vehicle availability, loaner vehicles are a courtesy and should be asked for in advance when scheduling an appointment. It’s disappointing that the issue wasn’t resolved despite the lengthy time your vehicle was in our care as you know water is fluid and it can come from many angles, leaks are extremely hard to find, we used the car wash tunnel to try locate your leak without success and as you mentioned in your review it only started to happen again after the last few days heavy rain. Your feedback is important. If you need further assistance, don’t hesitate to reach out. Esteban Ramirez General Manager Mullinax Buick GMC/Mullinax Cadillac (334)851-5000

Mullinax Buick GMC responded

Hello Amps252, I am sorry to see that we did not earn a 5 star review, please contact me directly at 334-851-8000 so that we can speak and you can give me some pointers on how to improve our service. Thank you for the feedback.. Esteban Ramirez General Manager Mullinax Buick GMC/ Mullinax Cadillac (334)851-8000

Mullinax Buick GMC responded

Dear JAYBIRDFARMS, It's fantastic to know that we've met your expectations. Your feedback means the world to us and serves as a motivation for our team to continue delivering exceptional service. We truly appreciate your support and hope to have the pleasure of serving you again soon. If you have any further feedback or questions, please don't hesitate to reach out. Thanks again for choosing Mullinax Montgomery! Esteban Ramirez General Manager Mullinax Montgomery (334)851-8000

Mullinax Buick GMC responded

Thank you for your feedback, ALKELLEY! It's great to hear that Chris's professionalism and friendly demeanor, along with his updates on your service, made for a satisfying experience. We're here to help whenever you need us again.

Mullinax Buick GMC responded

Thank you for your kind review! It's wonderful to hear that Chris provided you with fantastic assistance and that you found our team both friendly and professional. We're here to help with any needs you might have, so don't hesitate to reach out.

Mullinax Buick GMC responded

Thank you for your feedback, Bessie. We're genuinely sorry to hear about the lengthy wait for your car part and understand your frustration. We are committed to improving our service and ensuring a smoother process for our customers.

Mullinax Buick GMC responded

Thank you for your positive feedback! We're delighted to know that you received excellent service from us and found Tony B. to be especially noteworthy. It's also great to hear that our waiting area met your comfort needs. Our team values your satisfaction and aims to create a welcoming environment for all our customers.