Tommy Tong | Page 2

I like this place it's convenient to me. dont need to wait for attendance too long.service is efficient all over good not bad. dont need to wait for attendance too long.service is efficient all over good not bad. More

by DEBASHISHSODEPUR Verified Customer Verified Customer

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Star Hyundai Service Center is a pleasant place with a bathroom, coffee machine and TV to use while you wait for your vehicle maintenance. More importantly and more pleasant is talking with Jessica Santan bathroom, coffee machine and TV to use while you wait for your vehicle maintenance. More importantly and more pleasant is talking with Jessica Santana. She is quite impressive as a Star Hyundai Advisor who knows her cars. He has worked there for a while. She is highly motivated and has a healthy attitude toward customers. It been my pleasure to know her. More

by ACUEVAS4 Verified Customer Verified Customer

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The dealership was excellent, Thomas Tong took care of me. He was outstanding and very knowledgeable. me. He was outstanding and very knowledgeable. More

by JOSE4886 Verified Customer Verified Customer

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Tommy and Simon were very helpful. They patiently negotiated terms of the contract and explained features so we could make a decision we were confident with. Because of them, we switch They patiently negotiated terms of the contract and explained features so we could make a decision we were confident with. Because of them, we switched from Honda after almost 30 years of loyalty. More

by MISHRA Verified Customer Verified Customer

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Tommy is the original triple OG. Honest man!! Very knowledgeable with a straight forward attitude. Honest man!! Very knowledgeable with a straight forward attitude. More

by Free Tommy Verified Customer Verified Customer

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The car selections are good. Sales person Tommy is very knowledgeable about car and very helpful and patient. I found a nice used Hyundai Tucson from there. I took away from one Sales person Tommy is very knowledgeable about car and very helpful and patient. I found a nice used Hyundai Tucson from there. I took away from one star because the Finance person went way overboard kept pushing us to purchase very over-priced warranty and gave us incorrect interest rate and monthly payment info at the beginning. The interest rate and monthly payment got straightened out only because my dad is in Finance and I’m accountant. The Finance person gave us the correct interest rate and favorable monthly payment only after they realized our extensive financial background. If you don’t have Finance background, please make sure you have a friend or relative who understands Finance or loan to go with you; otherwise you can be easily overpaying a few thousand without realizing. More

by STANDART412 Verified Customer Verified Customer

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He was perfect for real! I really want to see him afain if i want to sell or buy again I really want to see him afain if i want to sell or buy again More

by KOREA240974 Verified Customer Verified Customer

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Great experience. Convenient and pleasurable all around. Staff was friendly and efficient. Would recommend to anyone Convenient and pleasurable all around. Staff was friendly and efficient. Would recommend to anyone More

by PLAYER3114 Verified Customer Verified Customer

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Driver side seat had to go back and forth to get repaired way too many times. For some reason they refuse to order a new seat and try repairing the same seat three times which failed until there were forced way too many times. For some reason they refuse to order a new seat and try repairing the same seat three times which failed until there were forced to order a new seat but only order the back part of the seat, not the whole seat assembly. Sunroof and dome light assembly was ordered back order. A new assembly was installed and was defected when I went back and had them replace it with another new model. It happened to be the wrong assembly for the wrong vehicle. However, at this point I will take my c losses and just deal with it because I would rather have something that works even though it is not the right type for my vehicle. More

by spiroelectric Verified Customer Verified Customer

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Tommy is a very honest sale person. He told me about the $5000 markup in the price, which is normal for Palisade nowadays. I waited about 2 months for my car because it was shipped from He told me about the $5000 markup in the price, which is normal for Palisade nowadays. I waited about 2 months for my car because it was shipped from Korea. Tommy kept me updated about the shipment status while I was waiting. The financing process was very smooth. Phillip helped me find the best interest rate for the loan. Great service! Thank you! More

by CARLZHOU2004 Verified Customer Verified Customer

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