JESSICA SANTANA

Terrible experience. More than an hour wait even with an appointment, for a simple consult. I will never go there again. More than an hour wait even with an appointment, for a simple consult. I will never go there again. More

by KAHEND Verified Customer Verified Customer

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My experience on my last visit was exceptional as I need to attend meeting whilst waiting for my car and my service advisor Jessica was very accommodating. I arrived early, she checked me in and gave me t to attend meeting whilst waiting for my car and my service advisor Jessica was very accommodating. I arrived early, she checked me in and gave me time to attend my meetings. More

by BELINDAROWE8069 Verified Customer Verified Customer

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Great Service! The team at Star service were curious and customer friendly! I would recommend Star! The team at Star service were curious and customer friendly! I would recommend Star! More

by jAMES.BRELAND12 Verified Customer Verified Customer

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Jessica the service rep was great. I went in for complimentary oil change, which was fine. Got the AC and Engine air filter replaced, and now hear vibrating noise inside the AC. $50 I went in for complimentary oil change, which was fine. Got the AC and Engine air filter replaced, and now hear vibrating noise inside the AC. $504 spent to hear rattling.... fantastic. More

by Thomas Verified Customer Verified Customer

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You were so kind, quick, and accurate. You even let me have some Colombian coffee in the waiting room. Your kind service was very touching You even let me have some Colombian coffee in the waiting room. Your kind service was very touching More

by JESUSMANIAC Verified Customer Verified Customer

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My service writer was very professional and courteous. She gave me an end time and was able to keep her word. So far,so good. She gave me an end time and was able to keep her word. So far,so good. More

by tonydiaz2640 Verified Customer Verified Customer

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A young lady named Jessica Santana helped me. Coming from a customer service back ground my self she was excellent!! The confidence she made me feel by assuring me the car was in good hands was t Coming from a customer service back ground my self she was excellent!! The confidence she made me feel by assuring me the car was in good hands was the reason for my high marks. Her follow up on the phone explaining what my car needed and when I could pick it up was spot on!! More

by josephfigueroa65 Verified Customer Verified Customer

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Visit to Hyundai Service Center Everything was good, I don't know the name but at the entrance I liked the friendliness of the person who accepted the car and Jessica don't know the name but at the entrance I liked the friendliness of the person who accepted the car and Jessica More

by peonynail Verified Customer Verified Customer

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Service was good. Didn't wait to long..Service writer was Jessica was very nice. Didn't wait to long..Service writer was Jessica was very nice. More

by BCODISPOTI68 Verified Customer Verified Customer

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A bit odd that I pull my car in and wait in waiting room. I get a call from an unfamiliar number. Its the service dept... why? Cant u just call names? Why are u calling me when Im sitting right there.. struc I get a call from an unfamiliar number. Its the service dept... why? Cant u just call names? Why are u calling me when Im sitting right there.. struck me as very odd. I was in and out in an hour which was way better than I expected. More

by treeville Verified Customer Verified Customer

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