Tommy Hancock
Tommy Hancock at Lugoff Toyota
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Tommy Hancock

Service Advisor

Lugoff Toyota

878 Highway 1 S
Lugoff, SC 29078

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4.9
155 Reviews

Dealership Experience

8 yrs, 7 mos

Industry Experience

9 yrs, 4 mos

4.9

155 Reviews

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155 Reviews of Tommy Hancock

April 02, 2024

Dealership Rating
Employee Rating

I received excellent service from Josh, Tommy, and Ian. My vehicle was fixed and available on time. More

by Les
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Collins , I can’t remember working with Rusty. I did work with Josh Molyneux, and give him 5 stars.

March 07, 2024

Dealership Rating
Employee Rating

The technician (Tommy) who handled the repairs work order was courteous and explained the repairs that must be performed on my car clearly and provided me with a loaner car since the repairs will take few da More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 07, 2024

Dealership Rating
Employee Rating

Service department staff is great. Very informative, knowledgeable and friendly.love this dealership. Will be using again. More

by samuel.e.payne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rusty Taylor, Ian Collins

December 15, 2023

Dealership Rating
Employee Rating

Always efficient and explains everything very well. Very easy to get in touch with and always courteous. More

by mickeyscassidy
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

December 01, 2023

Dealership Rating
Employee Rating

Ive been using Lugoff Toyota for years now. Jesse/Ian in Service and Cody Debruhl in Sales are the best in every way. I purchased from Cody and my mom recently purchased from him! I couldnt More

by acmanigault
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2023

acmanigault responded

I'm a customer for life. Mom and I appreciate you all more than you know.

September 25, 2023

Dealership Rating
Employee Rating

Love coming here to get my car serviced. Thanks to Tommy who is super knowledgeable and extremely helpful. Great customer service he gives and I really appreciate his efforts to make a custo More

by smithsharon613@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

September 17, 2023

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Employee Rating

Great service and people. Fast turnaround time. Tommy is great. Waiting are is very cold. Bring a jacket. More

by Suzan.boll
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

September 08, 2023

Dealership Rating
Employee Rating

Josh in the service department worked me in for an oil change for which i was overdue More

by Millerjmac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cody DeBruhl, Rusty Taylor, Hannah Maggio, Ian Collins , Josh in service. writer/advisor

August 22, 2023

Dealership Rating
Employee Rating

0730 appointment for 120K Service. Service Dept always opens doors on time & ready for customer. Waited while service was performed. MR Hancock's estimated price & time was perfect More

by Cricket
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 19, 2023

Dealership Rating
Employee Rating

I always receive great service there, that’s the reason i choose this dealership for all my services. They always address all my concerns. More

by usurge
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Rusty Taylor, Ian Collins

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