Tommy Baker

Absolutely the worst customer service I have ever had. Of any kind of business. Made an appointment for 7:45am on Thursday 11/2/2023. I dropped it off the night before. The appointment was to have the oi Of any kind of business. Made an appointment for 7:45am on Thursday 11/2/2023. I dropped it off the night before. The appointment was to have the oil changed, tires rotated and a fluid leak looked at. Did not receive an communication from the dealer regarding The vehicle other than a text stating I can text them back if I had any questions. I had to text them back twice with no answer, I had also called them twice , the receptionist at the dealership answered both times and transferred the call back to the service department nobody ever picked it up either time. So at 2 o’clock I went by the dealership to check on the vehicle. Was told that they had to order a part. I asked why nobody had called and told me about it. And basically got no response from the service advisor that was I was dealing with. Very rude!! So I asked if I could take my vehicle and they told me sure, I asked what I owed they said nothing I said I should owe for the oil change and tire rotation. They told me it had not been performed . I took the vehicle to another dealership to have them look at it to change the oil and rotate the tires. They called me back that they told me that I needed a gasket for the fluid leak I had asked them about. Which was not the same thing that the first dealership had told me was wrong with it. Would absolutely not recommend anybody ever take the car to the dealership or purchase anything from them ever More

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They were very courteous. They are very knowledgeable in what they do. I will be recommending them to my friends. They are very knowledgeable in what they do. I will be recommending them to my friends. More

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Once again McLarty Daniel of Springdale comes through with the awesome service and got me back on the road. I am a professional driver I drive coast to coast "literally". I've been to CDJR's all across A with the awesome service and got me back on the road. I am a professional driver I drive coast to coast "literally". I've been to CDJR's all across America. This is my personal testimony. Believe it or not but McLarty Daniel of Springdale is one of the best dealerships in the country. I have a 2017 Ram Promaster 2500 that's still going strong because of them. All the dealerships across the country have a Service Team, nice clean lobby, coffee machine and TV's and other amenities. So the question is what would make one CDJR special over another? The answer is "Going that Extra mile for the customer" this is what the McLarty Daniel staff does exceptionally well. Driving is how I pay my bills, feed my family and take care of my business. I need a CDJR that does just that!! GO THAT EXTRA MILE!! Sincerely, Sureshot Expedited Services Also posted on Google! More

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Once again McLarty Daniel of Springdale comes through with the awesome service and got me back on the road. I am a professional driver I drive coast to coast "literally". I've been to CDJR's all across A with the awesome service and got me back on the road. I am a professional driver I drive coast to coast "literally". I've been to CDJR's all across America. This is my personal testimony. Believe it or not but McLarty Daniel of Springdale is one of the best dealerships in the country. I have a 2017 Ram Promaster 2500 that's still going strong because of them. All the dealerships across the country have a Service Team, nice clean lobby, coffee machine and TV's and other amenities. So the question is what would make one CDJR special over another? The answer is "Going that Extra mile for the customer" this is what the McLarty Daniel staff does exceptionally well. Driving is how I pay my bills, feed my family and take care of my business. I need a CDJR that does just that!! GO THAT EXTRA MILE!! Sincerely, Sureshot Expedited Services More

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This dealership have a very professional crew, I am very pleased with the service that I received, I recommend this dealership to anyone and everyone pleased with the service that I received, I recommend this dealership to anyone and everyone More

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Awesome, friendly, team,from service writers, service manager,parts,techs were all great,fast,honest manager,parts,techs were all great,fast,honest More

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The wonderful customer service friendly staff worked efficiently in order to take care of my needs! Ivan , my service advisor is great! efficiently in order to take care of my needs! Ivan , my service advisor is great! More

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They were quick and did a good job. Very kind and shuttle was good and convenient. Very kind and shuttle was good and convenient. More

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I love going to my dealership. They very good care of me. I had to have them come and pick me up to get my truck from the shop. I think that is great. Plus they give a military dis They very good care of me. I had to have them come and pick me up to get my truck from the shop. I think that is great. Plus they give a military discount. Thank you for supporting our military. More

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Professional & honest. I won’t buy a truck anywhere else! Marty & Tim are the best!! I won’t buy a truck anywhere else! Marty & Tim are the best!! More

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