Alex Andrade
Service Advisor
McLarty Daniel Chrysler Dodge Jeep Ram Fiat of Springdale
3709 S Thompson St
Springdale, AR 72764
7 Reviews
Write a Review7 Reviews of Alex Andrade
November 17, 2023
The service manager was courteous and knowledgeable about my vehicle, he took the time with me and told me about everything they were going to do to my vehicle. my vehicle, he took the time with me and told me about everything they were going to do to my vehicle. More
November 06, 2023
Exceeded expectations for timeliness getting my recall work completed! Great job everyone involved. Thank you. work completed! Great job everyone involved. Thank you. More
Other Employees Tagged: Toby Myers
September 19, 2023
I was not happy with my recent service. Even though I made an appointment for a specific timeslot, I was just "in line" and my diagnostic was not completed until 24 hours later; I had to l Even though I made an appointment for a specific timeslot, I was just "in line" and my diagnostic was not completed until 24 hours later; I had to leave my car overnight with no promise of when it would be complete. I had told the service department that I would need a vehicle by noon the following day. I had to text several times for updates. When they finally indicated at the 24 hour mark that I would need a hose to fix the "check engine light" error, they said they wouldn't be able to complete that until the next day, taking me out to 2.5 days without a car, and still no promise of what time it would be complete. I gave up and told them I needed a vehicle and would have to schedule to have the new hose installed some other time. They said "well that will put you at the back of the line". This is unacceptable. If you don't honor appointment times, why bother making appointments? More
Other Employees Tagged: Brandon Brown
August 27, 2023
Ivan who handled my issues on my truck was patient respectful and kept me up to date on how truck was being serviced respectful and kept me up to date on how truck was being serviced More
Other Employees Tagged: Toby Myers , Ivan Pina
March 02, 2023
This dealership have a very professional crew, I am very pleased with the service that I received, I recommend this dealership to anyone and everyone pleased with the service that I received, I recommend this dealership to anyone and everyone More
Other Employees Tagged: Tommy Baker, Brandon Brown, Ronald Drymon , Denise Bravo, Chris Franco, Ivan Pina