Tom Giordano | Page 4

Thank you James and Maplecrest Ford This 2019 Escape Titanium is the 5th car/truck we have purchased from James. James provides excellent sales support in understanding Ford’s great cars This 2019 Escape Titanium is the 5th car/truck we have purchased from James. James provides excellent sales support in understanding Ford’s great cars and trucks and their options. The sales manager, Dave, provided excellent guidance and support in financing this sale. Staff and service are there to make the experience run smooth and successful. Thank you James and Maplecrest Ford. As always, pleasure doing business with you! More

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Best of the best I am always so happy buying trucks from This dealership! They have the best of the best and always do the best job possible!!!!!!!!!! I will always b I am always so happy buying trucks from This dealership! They have the best of the best and always do the best job possible!!!!!!!!!! I will always buy from them! More

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Exceptional, expect nothing less! Again, tight on time and money. James, Marie and the whole team got us the car we needed at the price we could afford on a Saturday at 5PM!!! This is Again, tight on time and money. James, Marie and the whole team got us the car we needed at the price we could afford on a Saturday at 5PM!!! This is the second car we bought from the Giordano family and it won’t be our last. Never going to another dealership again. Don’t waste your time else where. Real people, real price and real service, thank you again James the team at Maplecrest! The wife loves her truck!!! More

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Amazing experience. I am a leaser of Ford and have been loyal of the Ford and Lincoln brand. I have had other cars as well such as Jeep, Mini, & Chevy over the years as I am a leaser of Ford and have been loyal of the Ford and Lincoln brand. I have had other cars as well such as Jeep, Mini, & Chevy over the years as well. Ford makes beautiful machines with probably the best technology out there amongst its competitors. Safety features and a lot of tech are now standard features which is really a best foot forward for Ford in my easy. Let's face it we all really do not think about worst care scenario until it happens. I prefer to be proactive rather than reactive, personally. I always make sure that I get something fast, safe, and love technology. Maplecrest has 2 locations in NJ and besides a very friendly staff (Frank (Sales), David (Operations Manager), and Maria (Finance) are all amazing and always get me in and out and provide me the exact vehicle that I request at the price I negotiated, no surprises. I have a lot of patience for most things in life but haggling is not one of them. I make it clear that I want what I want and I do not want any surprises. They never let me down and are on point 100% of the time. Obviously sometimes things happen beyond the dealerships control like issues from the factory which happens from time to time with any manufacturer and their service department rocks as well. I apologize for not knowing their names but honestly I rarely ever have an issue and the car is in and out. So far the cars all leased from the 2 Maplecrest dealerships 2005 Lincoln MKX limited, 2008 Lincoln MKX Limited, 2011 Ford Edge Sport, 2015 Ford Edge Sport, & 2019 Ford Edge ST. I send everyone I know there and they all couldn't be happier with their decision. More

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Maplecrest, Mendham is second to none Olivia did a great job explaining all the options and trim levels available for my new truck. She helped me immensely to make my final decision. Her Olivia did a great job explaining all the options and trim levels available for my new truck. She helped me immensely to make my final decision. Her thoroughness left no question in my mind that I was fully informed. From management to the prep guys, everyone treated me like a vip and left no question in my mind that I was getting the best deal available! You can’t beat this team. More

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Great Experience This was our 3rd Ford from Maplecrest which tells how much we value the dealership. Owner Tom Giordano clearly loves what he does and set us up with h This was our 3rd Ford from Maplecrest which tells how much we value the dealership. Owner Tom Giordano clearly loves what he does and set us up with his knowledgeable and friendly staff. Micky Hendrick did an outstanding job showing us the vehicles and quite frankly is just a nice, professional gentleman. All facets of the process went smoothly from the test drive to negotiating, financing and eventually service. We have had a great experience at Maplecrest and would recommend to all. More

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DISHONEST Where to start? Charged for repairs that were covered under extended warranty purchased from the dealer. Unable to perform correct repair after many, Where to start? Charged for repairs that were covered under extended warranty purchased from the dealer. Unable to perform correct repair after many, many attempts. Tried to upsell parts that weren’t needed. Falsified invoices pertaining to mileage on vehicle. More

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A Great Experience...Start to Finish Olivia was incredibly personable, attentive, understanding and really made the entire experience pleasurable. I also had the opportunity to speak with Olivia was incredibly personable, attentive, understanding and really made the entire experience pleasurable. I also had the opportunity to speak with the General Manager, David, who provided me with a truly welcoming impression from the first call till I was able to connect with Olivia. The Finance Manager took the time to thoroughly explain every detail and determine best options for my situation allowing me to walk away extremely comforable with my purchase. The Sales Manager also introduced himself and expressed his concern for my satisfaction. I will certainly recommend Olivia and this sales team to anyone I speak to that's looking to purchase a new or used vehicle. More

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"Marvelous Maplecrest Ford of Mendham!" I had a great experience purchasing my Certified Pre-Owned Ford Explorer at Maplecrest Ford of Mendham. I had the pleasure of working with my salesma I had a great experience purchasing my Certified Pre-Owned Ford Explorer at Maplecrest Ford of Mendham. I had the pleasure of working with my salesman, James Skuraton. James was knowledgeable about their inventory and was able to find me the perfect SUV with low mileage at a great price. I appreciated the fact that we did not have to go back and forth on price, I gave James my wish list and the price I was looking for and he was able to match it. James took the time to show me all of the features in the car, synched up my phone and ensured I was comfortable driving off the lot. I felt like I was buying a brand new car not a certified pre-owned one. I also had the pleasure of working with Tom Giordano as I requested an additional item be placed on the car...I asked for that at 4:00 p.m. and by 10:00 a.m. the next day, that item, albeit a complicated one, had been installed and my car was ready to go. Both Tom and James couldn't have been nicer. I would highly recommend Maplecrest Ford of Mendham....I totally understand why a high percentage of their business is based on referrals and repeat customers! Thank you Marvelous Maplecrest Ford of Mendham! More

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2018 Explorer experience James is a consummate professional who goes that extra mile to get the car of your choice. He knows the Ford line and can speak to their inner workin James is a consummate professional who goes that extra mile to get the car of your choice. He knows the Ford line and can speak to their inner workings where and when you have questions. The products are terrific and the folks behind him all work towards the common goal to get you what you're looking for. I have now purchased several cars through him and look forward to working with him and the dealership in the future More

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