Tom DAlessandro | Page 66

Returning my first leased car I recently returned my Outback to Cityside Subaru after a three year lease. I didn't know what to expect as it was my first time leasing a car. Tom I recently returned my Outback to Cityside Subaru after a three year lease. I didn't know what to expect as it was my first time leasing a car. Tom D'Alessandro in sales was professional, personable and made the entire experience seamless. Thank you, Tom! More

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New Car Traded in an old car and got a new lease. Finally driving a brand new car. Great service and a good deal. Great experience overall. Traded in an old car and got a new lease. Finally driving a brand new car. Great service and a good deal. Great experience overall. More

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Easily the best and most hassle-free buying experience Last Friday my husband and I walked into Cityside Suburu and were lucky enough to work with Tom DAlessandro. Tom happened to be extremely busy on the Last Friday my husband and I walked into Cityside Suburu and were lucky enough to work with Tom DAlessandro. Tom happened to be extremely busy on the day we walked on, but he easily multi-tasked, managing the customer calls that came in while walking us through our financing options. [Side note: Big xxxxxxto Pete for keeping me entertained discussing food/restaurants!] Most customers likely come into a car dealership on the defense, but Tom has a rare combination of being genuinely likeable/down-to-earth and having a wide breadth of knowledge about Suburu's products/financing options. Self-admittedly, Tom loves his job, which is an asset to both Suburu and his customers. When we came in to pick up the car on Monday, we went over financing/warranty options with John Melvin. Like Tom, John was super friendly and clearly enjoys what he does. He thoroughly explained all options and gave us some great recommendations. We felt comfortable and like we were fully informed when purchasing our Forester, and we'd highly recommend Tom and Cityside Suburu. More

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Excellence buying experience I went to Cityside because of the convenient location and met Tom DAlessandro outside the showroom. He was immediately friendly and helpful. Alread I went to Cityside because of the convenient location and met Tom DAlessandro outside the showroom. He was immediately friendly and helpful. Already the experience was much better than another dealer (different brand) that totally ignored me when I went into the showroom. I ended up bringing my husband back and he fell in love with a Legacy Premium. Tom was easy to work with, no high pressure. We felt totally comfortable with him. Tom knows the features of the vehicles - inside and out. The entire buying experience with Tom and Mike Nelson in Finance was much easier than expected. I highly recommend Tom and the Cityside dealership and would consider buying there again. More

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First Rate Buying Experience In all my years of buying cars, this was the best experience I've ever had. There is a relaxed/no pressure atmosphere as soon as you walk into Citysi In all my years of buying cars, this was the best experience I've ever had. There is a relaxed/no pressure atmosphere as soon as you walk into Cityside Subuaru. THey know they have a good product and they know they have smart customers. So they treat you with intelligence and patience. Our salesperson, Tom D'Allesandro was knowledgeable, patient, relaxed, and just a pleasure to meet. He represents this dealership very well. More

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Felt like I made a friend After owning my Camry for 16 years, buying a new vehicle was a huge step. I researched for days and narrowed my choice down to a Forester Premium. T After owning my Camry for 16 years, buying a new vehicle was a huge step. I researched for days and narrowed my choice down to a Forester Premium. Then I contacted dealerships by e-mail, trying to avoid the dreaded "car salesman" pitch and pressure. When I finally had to go in person, I chose Cityside for its convenience and friendly reputation. By luck I got Tom.... laid back, open and friendly, no hard sell.... a good listener who gave me exactly what I wanted. I will recommend Tom to all my friends. I look forward to my maintenance visits just so I can chat with Tom some more. More

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Great experience, would recommend After visiting a competing dealership and having a poor experience, my wife and I decided to visit Cityside. We enjoyed a much more transparent and f After visiting a competing dealership and having a poor experience, my wife and I decided to visit Cityside. We enjoyed a much more transparent and friendly car buying experience and got exactly what we wanted at, what we think, is a very fair price. After the purchase, the team has remained attentive and seems genuinely interested in making sure we are fully satisfied with our purchase - which we are thus far. Would definitely use them again. More

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Had a great experience We purchased a Forester with the help of a very knowledgeable and courteous salesperson named Tom. We felt Tom was very candid with us and was helpfu We purchased a Forester with the help of a very knowledgeable and courteous salesperson named Tom. We felt Tom was very candid with us and was helpful at every stage of the process. Overall, we had a seamless experience that was stress-free and efficient - would gladly recommend both Tom and the dealership to anyone interested in buying a new Subaru. More

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Positive experience This was by far my best experience in car buying. Tom D'Alessandro was a gentleman, patient, and honest. I couldn't believe how smoothly it all went. This was by far my best experience in car buying. Tom D'Alessandro was a gentleman, patient, and honest. I couldn't believe how smoothly it all went. I spent two hours there on Saturday and was driving my new Crosstrek by Monday. More

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Buying a Subaru Tom D'Alessandro was our salesman and was extremely knowledgeable, professional, and helpful in guiding us through the process. We test drove a Forres Tom D'Alessandro was our salesman and was extremely knowledgeable, professional, and helpful in guiding us through the process. We test drove a Forrester without the salesman and were sold right away. We negotiated a fair price and completed the entire process and transaction in 2 hours. A very impressive and top flight dealership and we plan to do all of our service there. More

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