110 Reviews
Write a Review110 Reviews of Tom Clancy
May 01, 2024
Tom was the most patient, kind, and knowledgeable salesman ever. He has earned our trust during the past few months of working with him. We had been waiting for the Grand Highlander Hybrid for a long salesman ever. He has earned our trust during the past few months of working with him. We had been waiting for the Grand Highlander Hybrid for a long time and once we were allocated the car, I was nervous about the purchasing process since it was the first time for my husband and I. Toyota of Naperville made the entire process easy. We never once felt like we were being pressured into adding anything extra, and felt like Tom and the rest of the Toyota of Naperville team was being upfront and transparent with us which we deeply appreciated. We would 100% purchase from here again, and have been recommending this dealership to everyone we know who is on the market for a new car. Thank you so much, Tom!!! More
Other Employees Tagged: Karl Berner, Mike Kalis
September 23, 2023
All dealership are all awful. I know because I've been in the industry for a long time. Toyota of Naperville is the lesser of these evils because they have a couple good people wo I know because I've been in the industry for a long time. Toyota of Naperville is the lesser of these evils because they have a couple good people working for them. Tom Clancy is the best of the whole staff. If you see anyone go see him! More
Other Employees Tagged: Tom Murray, Greg Donlan, Caleb O'Neil, Kelsey Reyna, James Zidlicky , Edgar Alcantar , Jack Fan
July 11, 2023
The process for purchasing my leased RAV4 was handled by Bobby very efficiently. Every step was explained well. I have always been treated well at this dealership when leasing, purchasing and servicing mult Bobby very efficiently. Every step was explained well. I have always been treated well at this dealership when leasing, purchasing and servicing multiple vehicles! More
Other Employees Tagged: Frank Vicicondi, Bobby Quintanilla , Jack Tran
June 14, 2023
Mike was the best. He made sure we were taken care of to the max. I recommend if anybody is buying a car please look for Mike beck you won't be disappointed He made sure we were taken care of to the max. I recommend if anybody is buying a car please look for Mike beck you won't be disappointed More
Other Employees Tagged: Mike Beck, Frank Vicicondi, Jeff Suva, Greg Donlan, Caleb O'Neil, Kelsey Reyna, James Zidlicky , Mike Kalis, Jake Deering
July 29, 2022
Absolutely outstanding service and professionalism! Steve Pacchiano was a pleasure to work with. I am an out of state buyer from Oklahoma City and from the initial phone call to the delivery of my veh Steve Pacchiano was a pleasure to work with. I am an out of state buyer from Oklahoma City and from the initial phone call to the delivery of my vehicle these guys did not miss a beat. On top of that I had my own transportation already set up and the used car director Steve referred me to one of his guys and save me a ton of money on the delivery. Definitely will be a repeat customer! 5 stars for these guys for sure. More
Other Employees Tagged: Blas Cielo , Sherri Pacchiano, Steve Pacchiano
June 26, 2022
Wow. Best new car buying experience EVER. Allan was awesome. Sherri top notch. Tim O'Connell easy to work with. And kudos to Tom Clancy for showing us how Best new car buying experience EVER. Allan was awesome. Sherri top notch. Tim O'Connell easy to work with. And kudos to Tom Clancy for showing us how to load the app. !!!!! And don't want to forget Sam and Steve in used cars, as they were also easy to deal with on my trade in😀 More
Other Employees Tagged: Sam Guerra, Tim O'Connell, Allan Marcial , Sherri Pacchiano, Steve Pacchiano
June 13, 2022
Edgar went out of his way to help me get a car and he did! Super professional and on point with everything. He took great care of my needs and I highly recommend him as a sales specialist to anyone who's did! Super professional and on point with everything. He took great care of my needs and I highly recommend him as a sales specialist to anyone who's interested to but a car at Toyota of Naperville! This dealership is the best in the state! Thank you Edgar for all your hard work! More
Other Employees Tagged: Eddie Loera, Edgar Alcantar
November 07, 2021
I've purchased multiple vehicles from Naperville Toyota. Tom was professional and straight forward during the whole sales experience. I wish I could say the the same about some of the the sales managers oth Tom was professional and straight forward during the whole sales experience. I wish I could say the the same about some of the the sales managers other than Tim. Tim O' Connell was the only manager to make the deal right. I will only shop with Tom or Tim. More
Other Employees Tagged: Tim O'Connell , Tim O'Connell
June 15, 2021
Great experience and very helpful staff! Zeke was super kind and made sure I understoon everything. Igor was very helpful and great at explaining finances! kind and made sure I understoon everything. Igor was very helpful and great at explaining finances! More
Other Employees Tagged: Zeke Beltran, Igor Jucene
May 28, 2021
This is the best dealership to purchase a vehicle. Great group of motivated people you would ever wanna meet. They make you feel like family. If you want excitement and wanna purchase a vehicle go to Toyota group of motivated people you would ever wanna meet. They make you feel like family. If you want excitement and wanna purchase a vehicle go to Toyota Naperville. (see Tom Clancy) In addition Toyota manufactures great vehicles. You can trust these folks BIG time.. Thanks to all.. More
Other Employees Tagged: Tim O'Connell, Frank Vicicondi, Eddie Loera, Allan Marcial , Robin Clark, Ivon Correa, Jacub Gawlik