Frank Vicicondi
Frank Vicicondi at Toyota of Naperville
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Frank Vicicondi

Service Consultant

Toyota of Naperville

1488 W. Ogden Ave
Naperville, IL 60540

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18 Reviews
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18 Reviews

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18 Reviews of Frank Vicicondi

August 08, 2023

Dealership Rating
Employee Rating

This was a long-distance purchase. I bought my Grand Highlander sight unseen. Everyone at Toyota of Naperville worked with me in every way. I drove up yesterday to finalize everything, More

by nancy.galligan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nadeem Mirza, Bobby Quintanilla , Casey Krakowski

July 11, 2023

Dealership Rating
Employee Rating

The process for purchasing my leased RAV4 was handled by Bobby very efficiently. Every step was explained well. I have always been treated well at this dealership when leasing, purchasing and servicing mult More

by tap100
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Clancy, Bobby Quintanilla , Jack Tran

June 14, 2023

Dealership Rating
Employee Rating

Mike was the best. He made sure we were taken care of to the max. I recommend if anybody is buying a car please look for Mike beck you won't be disappointed More

by 1950wilsonpeter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 19, 2023

Dealership Rating
Employee Rating

The personnel at this dealership have always been good to me, answering questions, assuring me, helping and treating me like a very valued customer. The maintenance always is done with care and i have always More

by CAbramofsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Suva, Allan Marcial , Jacub Gawlik, Phone schedulers

December 01, 2021

Dealership Rating
Employee Rating

Trash poor work ethic and liars saying they did the work and didn't actually do anything. More

by Felix_30@live.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jeff Suva , Robin Clark

May 28, 2021

Dealership Rating
Employee Rating

This is the best dealership to purchase a vehicle. Great group of motivated people you would ever wanna meet. They make you feel like family. If you want excitement and wanna purchase a vehicle go to Toyota More

by truckguy jerry j
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim O'Connell, Tom Clancy, Eddie Loera, Allan Marcial , Robin Clark, Ivon Correa, Jacub Gawlik

September 16, 2020

Dealership Rating
Employee Rating

Frank took good care of me with my red 04 Camry. He explained to me what was major items to get fixed. He is honest!! More

by Sammer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 17, 2020

Toyota of Naperville responded

Thanks for the 5-star review, Sammer! We're pleased you had such a good experience with our staff. Please let us know if there's anything else that we can do for you down the road. Have a great day! - Travis Jackson, General Sales Manager 630-615-4523

November 25, 2019

Dealership Rating
Employee Rating

Ilene was our salesperson. She is knowledgeable and extremely helpful. She texted me several times to update me on rebates and inventory. I LOVE my RAV4. Thanks, Ilene! More

by Linda C Plainfield
Recommend Dealer
Yes

Other Employees Tagged: Ryan Botica , Ilene Bitton-Prosniewski, Ivon Correa, Eren Gonzalez

Dec 17, 2019

Toyota of Naperville responded

Thank you so much for this review and rating! We appreciate your truly exceptional feedback! Please let us know if you need anything down the road and happy holidays! - Pat O'Brien, GM.

December 20, 2018

Dealership Rating
Employee Rating

Robert was awesome to work with! We just purchased a new 2019 Highlander and worked with salesman Robert Kieda. Robert was fantastic. When I first discussed a car purchase with him More

by Durf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Kieda, Cecilia Nunez, Kal Omran

Dec 26, 2018

Toyota of Naperville responded

Happy Holidays from all of us at Toyota of Naperville! Your truly exceptional words about our dealership as a whole mean the world to us. All the best for now! Pat O'Brien, GM, pobrien@napervilletoyota.com

December 10, 2018

Dealership Rating
Employee Rating

Great sales and service people Robert and the entire team made it easy for us to work out a deal. They treated us very fair on our trade in and are real pros. More

by Woodoggie18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eren Gonzalez, Robert Kieda

Dec 10, 2018

Toyota of Naperville responded

Valued Customer, thanks so much for the truly exceptional feedback about Robert, Frank, Eren and our dealership. Happy Holidays! Pat O'Brien, GM, pobrien@napervilletoyota.com

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