Todd Stephens
Todd Stephens at Leith AutoPark Honda
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Todd Stephens

Service Manager

Leith AutoPark Honda

2100 Auto Park Blvd
Cary, NC 27511

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69 Reviews
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69 Reviews

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69 Reviews of Todd Stephens

October 19, 2023

Dealership Rating
Employee Rating

Top notch service department who will handle your repairs and maintenance with efficiency, competency, and honesty. Always willing to answer my questions and explore all of my options. Excellent communicat More

by Laura Fauver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 20, 2023

Leith AutoPark Honda responded

Laura, we're delighted to know that our service department at Autopark Honda has consistently met your expectations. We appreciate the trust you've placed in us for your vehicle's needs and look forward to serving you again!

June 30, 2022

Dealership Rating
Employee Rating

Todd honestly was a hero and helped fix an issue that occurred on site. I appreciate the transparency and honesty with the interaction. It means a lot they didn’t try to be underhanded or sneaky but dire More

by gtemplar13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Coste

Jun 30, 2022

Leith AutoPark Honda responded

Thank you for commending the excellent service from Todd! We are thrilled that his quick thinking and honesty helped Autopark Honda earn your five-star rating. Your support means the world!

March 18, 2022

Dealership Rating
Employee Rating

Todd was a solid dude who runs service dept. I had a concern and was able to help me and explain what was going on with my car. Excellent service. Peace of mind and service is well worth getting More

by Steve.k.miura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 21, 2022

Leith AutoPark Honda responded

Hi Steve - Thank you for your confidence in Todd and our team! We are grateful to have you as an Autopark Honda customer and we hope to welcome you back again down the road. Drive safely!

March 12, 2022

Dealership Rating
Employee Rating

I would recommend Nick Basile to be my Service Advisor everytime, He demonstrates his professionalism every time I need service More

by Raymond.Rouse unc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 12, 2022

Leith AutoPark Honda responded

Raymond, your confidence in Nick and the Autopark Honda team means so much to us! Thank you for the recommendation, and we look forward to our next chance to provide you with professional automotive care!

February 25, 2022

Dealership Rating
Employee Rating

Dealer rep met me at the car when I arrived. from that point on I was taken care of professionally, handled all my needs and requests, answered all my questions, most of them before I asked them More

by dwall912
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 25, 2022

Leith AutoPark Honda responded

Don - We love to hear that you were welcomed to our dealership and treated with professional service. Thank you for supporting Autopark Honda with a great review! Our team appreciates your business.

February 15, 2022

Dealership Rating
Employee Rating

Fast, reliable and great service. The technician was friendly and follow up as soon as the car was ready. More

by luishernandeznd87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 16, 2022

Leith AutoPark Honda responded

We are thrilled that our team delivered such a terrific service experience! Thank you for choosing Autopark Honda and for taking the time to leave a review. We hope to see you again down the road!

January 08, 2022

Dealership Rating
Employee Rating

I am grateful for Todd Stephens (service manager), Stephanie (advisor) and Jimmy (expert mechanic) to handle my service request professionally with the unmatched courtesy. I was reassured with the APH More

by NY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jan 10, 2022

Leith AutoPark Honda responded

Thank you for sharing your great review of Todd, Stephanie, and Jimmy! We are thrilled to have you as an Autopark Honda customer and we look forward to your next visit.

January 07, 2022

Dealership Rating
Employee Rating

Very helpful accommodating and friendly staff! I had to move some luggages into my car in the middle of the repair, which is a rather abnormal request I can imagine, but they helped me out. Then upon compl More

by Rachel G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: CJ Carranza, Daniel Coste

Jan 09, 2022

Leith AutoPark Honda responded

Rachel, we're always happy to lend a hand with your requests! We're honored that our team's assistance meant so much to you and that you were so impressed with our text service. Thank you so much for your supportive review for Autopark Honda, and we'll be here whenever you need us next!

December 03, 2021

Dealership Rating
Employee Rating

Todd Stephens was gracious and helpful when I had an emergency. I didn't have an appointment but he treated me with kindness and took care of my issue. Thanks Todd. More

by Beverly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 03, 2021

Leith AutoPark Honda responded

Beverly-- thank you for shouting out Todd for his hard work and helpfulness. We appreciate your confidence in our work, and we look forward to seeing you again next time.

November 05, 2021

Dealership Rating
Employee Rating

Always professional and courteous; the work needed and work done are explained appropriately. Typically, my vehicle is ready by the time projected. More

by Denis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: CJ Carranza

Nov 05, 2021

Leith AutoPark Honda responded

Hi Denis - Thank you for continuing to choose Autopark Honda for your service needs! We are happy to have you as a customer and we look forward to your next visit. Have a wonderful day!

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