Todd Servant is celebrating 32 years at Toyotatown. In his time here, Todd has been instrumental to the success of our organization. Todd was the recipient of the ToyotaTown Service Advisor of the year award 6 times, He was the first Service Advisor in Canada to receive the Toyota Canada Platinum Advisor Guild and in 2013 was the recipient of the Toyota Canada Pinnacle Award winner for top performer in customer service. Todd’s passion and commitment to his clients are the most important aspect of his career and will ensure you get the best service when visiting ToyotaTown.
Read more402 Reviews
Write a ReviewDealership Experience
32 yrs, 5 mos
Industry Experience
36 yrs, 1 mo
Specialties & Trainings
Toytota Canada Pinnicle Award----Top Service Performer
Toyota Service Advisor Guild of Excellance -- Platinum
6 time Toyotatown Service Advisor of the Year
View more specialties & trainings402 Reviews of Todd Servant
February 16, 2024
Todd was really friendly I'll be honest. But the service wasn't good. He offered me a complimentary car wash to which I agreed. The car came out and wasn't clean at all! It had dirt all over But the service wasn't good. He offered me a complimentary car wash to which I agreed. The car came out and wasn't clean at all! It had dirt all over and moreover after the car wash there was a lot of scratches on my car. I told Mr. Todd about this and he said he'll wash the car again properly but he wasn't ready to accept the responsibility for the scratches after the wash. I told him there were no scratches at all before bringing my car over there, but he still didn't take responsibility. Moreover, on the bill the dealership has already stated that they're not responsible for any scratches after the car wash as they're really confident in their system(this clearly shows that this is a regular issue at this place and they are not ready to take responsibility for it). Mr. Todd brought the car back after washing it for the second time but it wasn't still clean. Getting a carwash from any other gas station would make your car more clean. I was really disappointed at the service provided by the dealership and I'll not be going there again! More
February 14, 2024
I have always been treated right, they go over everything with me and give me my total before I leave so when I come back I know how much it will be, if they find something they will call and let me know. with me and give me my total before I leave so when I come back I know how much it will be, if they find something they will call and let me know. More
February 01, 2024
I find Todd very knowledgeable and with his years in the industry a valuable attribute to Toyota and am very pleased to have him as my service manager,,I just can't say enough,,great job Todd industry a valuable attribute to Toyota and am very pleased to have him as my service manager,,I just can't say enough,,great job Todd More
January 30, 2024
Todd answered all our questions regarding our car, and he also recommended what kind of additional services would be required to improve our vehicle performance and safety. also recommended what kind of additional services would be required to improve our vehicle performance and safety. More
January 27, 2024
Thank you Todd for the care and attention you always take. It’s always great seeing you and we Thankyou for looking after us. take. It’s always great seeing you and we Thankyou for looking after us. More
Other Employees Tagged: John Rossini , Andy
January 26, 2024
I’ve been a loyal Toyotatown customer since 1976. Many of those years I’ve dealt with Todd. He’s always pleasant and informative. It’s reassuring dealing with someone that knows you by name! Eve Many of those years I’ve dealt with Todd. He’s always pleasant and informative. It’s reassuring dealing with someone that knows you by name! Everyone at Toyotatown has been a pleasure to deal with. Thanks Todd! Don Russelo More
Other Employees Tagged: Jason DeFelice, Dennis Dabous
January 16, 2024
As a 30+ year customer the service and staff always go above and beyond. Todd was quick to update me with how my concerns would be addressed. The service was completed quickly and all my questions were above and beyond. Todd was quick to update me with how my concerns would be addressed. The service was completed quickly and all my questions were addressed. Thanks for taking the extra time to address my additional questions about driving a Hybrid vehicle. More
January 14, 2024
I purchased my 2023 Venza Limited from another dealership in town and went there once for servicing and won’t be back again ( except to get my extra key fob) Todd was so professional and went beyond to help in town and went there once for servicing and won’t be back again ( except to get my extra key fob) Todd was so professional and went beyond to help me get the Toyota app to work … I had asked several times at the other dealership. Now it works ! Yayyyy! It was a perfect service including my wait time which I was able to do work in the lounge . Todd keep me up to date on what was happening while I was there too . Friends have told me that this dealership is far better and they were right ! Todd is great ! More