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Todd Burns
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15 Reviews
15 Reviews
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15 Reviews of Todd Burns
April 17, 2024
Once the car was sold, no help afterwards. Never received any copies of my paper work, the sales person did not show me any features of the vehicle, the check was missing from my paperwork for Never received any copies of my paper work, the sales person did not show me any features of the vehicle, the check was missing from my paperwork for taxes financed into the deal. This dealership is no good More
by SCARAMBO
Verified CustomerOther Employees Tagged: Laura Morse, Holly McMurphy, Shawn Hammond, Seth Pinkerton, Nicholas Craddock, Vincenzo Sayers, Brant Gamble, Brandon Fisher
Helpful 
August 22, 2023
The saleswoman Angela was very nice and on top of it. She had answers to all of my questions and was very helpful. The truck was in great condition and clean and she ran it through the car wash another t She had answers to all of my questions and was very helpful. The truck was in great condition and clean and she ran it through the car wash another time and made sure it had a full tank before I took it home. The financial managers were nice and mostly easy to work with, didn’t ever have to wait too ridiculously long. Great first car buying experience overall. More
by Ccmccabe22
Other Employees Tagged: Nicholas Craddock , Angela McGinnis
July 15, 2022
I picked up my new car on June 25. Bill was wonderful from the moment I walked in the door. Very attentive. Took the time to sit with me in the new car and explain ALL of the accessori Bill was wonderful from the moment I walked in the door. Very attentive. Took the time to sit with me in the new car and explain ALL of the accessories. Great customer service, very patient. Will buy from again! More
by KBreckon
Other Employees Tagged: Bill Baker
June 18, 2022
My car happened to come on early and Todd took the time to call me. He then went an extra step to send me pictures of my new car after the windows had been tinted. Very nice young man. Seems to genuinely c to call me. He then went an extra step to send me pictures of my new car after the windows had been tinted. Very nice young man. Seems to genuinely care about his customers. Thank you Todd for going above and beyond! More
by KBreckon
May 25, 2022
Found a car perfect for me. I barely had to lift a finger. Todd Burns is a gem. Thank you for doing all the heavy lifting. I definitely will be a repeat customer. I barely had to lift a finger. Todd Burns is a gem. Thank you for doing all the heavy lifting. I definitely will be a repeat customer. More
by KBreckon
March 26, 2022
First off Benjamin lineback was my salesman, he was prompt and very easy to deal with! I am very thankful that I picked Jim Norton to deal with everyone was very nice and helpful choosing what was best prompt and very easy to deal with! I am very thankful that I picked Jim Norton to deal with everyone was very nice and helpful choosing what was best for ME! My over all experience was excellent but Benjamin put the icing on the cake! More
by Lee329143
Other Employees Tagged: Seth Pinkerton, Benjamin Lineback , Alex Cisneros
March 16, 2022
If I could give Todd a minus rating, he would certainly deserve no less. After my son and I bought a Venza last December, Todd was involved in refunding a number of issues with the financial statement. H deserve no less. After my son and I bought a Venza last December, Todd was involved in refunding a number of issues with the financial statement. He has no ethics whatsoever and Mike, the GM, is leading the pack of xxxxx. Don’t do business with this dealership. Any other car dealer will give you a much better experience. More
by williameverett1948
March 15, 2022
I had previously bought a vehicle from jim norton toyota so I knew the attention to detail I would receive so I knew the attention to detail I would receive More
by 2kool2fish
Other Employees Tagged: Levi Hale, Nicholas Craddock
November 04, 2021
Actually it is unfortunate how the people who work there in your dealership only give me excuses and they do not help at all, that they are rude and arrogant they are true idiots starting with Todd, they ha in your dealership only give me excuses and they do not help at all, that they are rude and arrogant they are true idiots starting with Todd, they have no consideration with the clients, you know that with him Sorry and the apologies, nothing is fixed, sorry for my demands, but I think that as a customer I deserve respect and attention which was not given to me by your colleagues and I would never recommend a friend or do any business with a poor customer bad experience More
by Victor
Other Employees Tagged: Kassidy Owens
August 13, 2021
Had an amazing experience at jim norton. Signed our deal for my wife's new car at midnight. Yes they stayed that late to help us. Came back the next day and Todd in finance department had reworked my deal a for my wife's new car at midnight. Yes they stayed that late to help us. Came back the next day and Todd in finance department had reworked my deal and saved me a few thousand dollars. And he did this without me even asking. To mike ,Todd, Tipton, and ron., you guys are awesome and me and my family are sincerely thankful for all of your time. More
by tearsofjoyminis
Other Employees Tagged: Shelton Hines , Mike Almy, Ron Karmen, Brandon Tipton, Brandon Vail
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