Toby Hochstetler | Page 6

Toby was exceptional. Attentive and friendly. Ask me if there was anything else I might need. Told him glovebox had come loose. He immediately fixed it himself. Much apprec Attentive and friendly. Ask me if there was anything else I might need. Told him glovebox had come loose. He immediately fixed it himself. Much appreciated by me. He didn’t push and was accommodating. Worked around my schedule. Exceptional service. Best service manager I’ve had at Coulter. More

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I’ve had multiple service visits and have always been treated very well. Great service and great advisors. treated very well. Great service and great advisors. More

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Today I went to Coulter infiniti to do a recall on my airbags I call on Friday morning to set up the appointment for Monday @ 9am gave em my name phone number even vin number of my car I show up & they t airbags I call on Friday morning to set up the appointment for Monday @ 9am gave em my name phone number even vin number of my car I show up & they tell me that I don’t have an appointment This is why I don’t trust dealerships no accountability on their part basically saying it’s my fault drove 25 minutes wasted my time, gas & morning. More

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Knowledgeable and courteous staff, extremely professional, dealership was very clean and comfortable while waiting for my vehicle. I will continue to do business with this dealership. professional, dealership was very clean and comfortable while waiting for my vehicle. I will continue to do business with this dealership. More

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Very courteous and professional service. None of my questions went unanswered. Thanks to all who assisted me. None of my questions went unanswered. Thanks to all who assisted me. More

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Professional, knowledgeable staff. Nice facility, clean. Service representative kept me informed of progress on my vehicle. Nice facility, clean. Service representative kept me informed of progress on my vehicle. More

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Toby was great, he was very helpful throughout the whole process and was very responsive. process and was very responsive. More

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Excellent service provided by service rep Toby. Definitely provided white glove service. He explained everything. Definitely provided white glove service. He explained everything. More

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They are quick, courteous, and very professional. Explained everything in detail and made my decision making easy. Explained everything in detail and made my decision making easy. More

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Great service, our service supervisor Toby great and was very informative. I won’t take our QX50 anywhere else. very informative. I won’t take our QX50 anywhere else. More

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