Timothy Snider | Page 2

Easy to do business with. Honest and trusting staff. Very customer focused. Owned their responsibilities. Honest and trusting staff. Very customer focused. Owned their responsibilities. More

by JKING92591 Verified Customer Verified Customer

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Chanda was simply fab honestly she is the reason I came back Highly personable and professional back Highly personable and professional More

by SALLY.GUTTRIDGE Verified Customer Verified Customer

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Everyone we met at the dealership was exceptionally attentive and professional. We had visited several Land Rover dealerships before buying at Rocklin and they were by far the best run dealership with attentive and professional. We had visited several Land Rover dealerships before buying at Rocklin and they were by far the best run dealership with the most professional employees we had encountered. I would highly recommend them to anyone who is looking to buy or lease. More

by CGMOREHEAD Verified Customer Verified Customer

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Everyone at the dealership that helped me with my new Defender purchase was customer-centric and a pleasure to work with. Defender purchase was customer-centric and a pleasure to work with. More

by Dutch_SF Verified Customer Verified Customer

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Terrible service, beginning with management. My father and I placed orders for the new Range Rover back in late 2021. I took delivery of mine in Nov 2022 and waited for my fathers who was next i My father and I placed orders for the new Range Rover back in late 2021. I took delivery of mine in Nov 2022 and waited for my fathers who was next in line. Around that time I find out that the dealership changed the color of the vehicle I ordered from WHITE TO GRAY! I was appalled! I asked how that's possible and they kept throwing the blame around. Then when I asked about solutions, they mentioned we can order you another one (i.e. go to the end of the line.) I waited till the car arrived and it kept getting delayed. We waited another 9 months, even though we were next in line, before the car arrived. Once again, I asked for management for solutions to a problem they created, but they were not willing to work with a returning / loyal customer. They said they could trade it in for a white one with another dealership in 3 months. Meaning, wait longer so we can give you a car that you didn't order with different options. The manager at the dealership won't talk to me. He is ducking the situation because he knows that the dealer is in the wrong. Worst service. Worst car buying experience. Worst dealership. Worst management. Charlie, Tim, Ron, Neil... shame on you guys for such a horrid experience in Luxury vehicle shopping. I spent 170K on a vehicle to deal with these type of people. Pathetic service... even for a car dealer More

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I didn't really interact with Timothy Snider, but Taylor Hicks, Austin and Ali were really good to work with. Hicks, Austin and Ali were really good to work with. More

by ECHAPMAN221 Verified Customer Verified Customer

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