Timothy Barteau

Great customer service. They go the extra mile to make sure that the customer is happy. The overall experience was great. Very happy and we will return to purchase other veh They go the extra mile to make sure that the customer is happy. The overall experience was great. Very happy and we will return to purchase other vehicles from them in the future. The salesman Travis Willis was great and I give him 10 stars. Great sales experience!!! Thank You. More

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Jesse was great and attentive, went the extra mile to assist us especially outside in the rain assist us especially outside in the rain More

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Teddy did a great job going over everything with my new lightning. He made every thing super easy and super fast. Ken in finance was awesome and went out of his way to save me money. Thanks Groove! lightning. He made every thing super easy and super fast. Ken in finance was awesome and went out of his way to save me money. Thanks Groove! More

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Outstanding customer service! ! Very attentive team! Thank you again Groove team. The best. Would buy again. ! Very attentive team! Thank you again Groove team. The best. Would buy again. More

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This was the best car buying experience I have ever had, I have bought 20plus cars in my lifetime and this was the easiest and most professional experience I have ever had. I would highly recommend this dea I have bought 20plus cars in my lifetime and this was the easiest and most professional experience I have ever had. I would highly recommend this dealership if you are looking to buy! More

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I attempted to order a new 2022 Maverick through Emerson Gray back in July of '22. After being assured that everything was in order and to just wait on Ford, come to find out months later that Groove Ford " Gray back in July of '22. After being assured that everything was in order and to just wait on Ford, come to find out months later that Groove Ford "lost" my order. Nothing that they could do as the order banks had closed. They said if someone take delivery of one, I would be first right of refusal, or they could put my name in for a 2023 as soon as the order banks opened. I touches base with Groove Ford and the management every couple of months to be sure they didn't forget about me. The week the order banks for the 2023 Maverick opened, I notified Tim Barteau to be sure to get my order in. NO RESPONSE. Followed up with an email asking if he had any questions, NO RESPONSE. Finally included the General Manager Brook Peterson in an email asking about my order. FINALLY got a response from Tim saying they didn't place my order as the window for ordering was too short and there was nothing they could do. After a year and a half of trying to order/buy a new vehicle from Groove Ford, I WILL NEVER USE THEM again for ANY PURCHASE, and will be letting everyone I know about my experience. Trust no one there with what they tell you. It's all lip service. Even if you follow up, THEY WILL NOT. AVOID THIS DEALERSHIP! More

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He is truly the best dealer I've ever had! More

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Excellent Commitment to Making Your Car Purchase Pleasant Brian Johnson and Tim Barteau over at Groove Ford are total professionals and all around nice people to do business with. Even making the purchase fr Brian Johnson and Tim Barteau over at Groove Ford are total professionals and all around nice people to do business with. Even making the purchase from out of state, both Brian and Tim made sure I was always up to speed with all the right information in finding the right vehicle for our needs. They went above and beyond in making sure everything was right: features, certification, price, response time, right thru and including payment and delivery. You might be able to buy a vehicle at many stores, but if you’re looking to make your purchase as comfortably and painless as possible, I highly recommend the team at Groove Ford!! More

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great experience buying new car Salesman Tim Barteau was excellent in no pressure yet very informative with all the info on the Escape. Groove was excellent in the incentives PLUS Salesman Tim Barteau was excellent in no pressure yet very informative with all the info on the Escape. Groove was excellent in the incentives PLUS they gave me excellent price for my older truck. Very pleased with the way they all handled things, but especially Tim in getting me the best deal. I highly recommend Groove AND TIm after going to 4 other dealerships, Groove was really a pleasurable deal! LOVE that new ESCAPE SE!! More

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Everything was outstanding! Tim and Matt and Scott were outstanding! I've bought several new cars in the past and this was my best experience. Thank you so much guys!! Tim and Matt and Scott were outstanding! I've bought several new cars in the past and this was my best experience. Thank you so much guys!! More

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