Dealership Experience
19 yrs, 4 mos
Industry Experience
30 yrs, 5 mos
35 Reviews
Write a Review35 Reviews of Tim Russell
November 06, 2020
Granite Subaru saved me, as my car died on the side of Rt 89 and needed an engine replaced. At its age/mileage wasn't worth it. I started researching new cars, rates, etc. Travelling to various dealers take 89 and needed an engine replaced. At its age/mileage wasn't worth it. I started researching new cars, rates, etc. Travelling to various dealers takes time, researching rates, all which I didn't have. I decided to just "go look" at Granite Subaru. They have done most of my service for the past 10+ years. I couldn't decide between Ascent or another Forester (this would be my 3rd). I test drove a few and within a few hours.....I bought a 2020 Forester! I was able to buy the new car easily, and even drove it home that night. Thanks to Tim Russell and team, I was able to avoid paying to have a rental car for several days. Thanks so much for making this task so much easier, than I thought it could be. More
October 15, 2020
They were great! They beat out other dealerships on their pricing and made things easy. Within 3 hours of talking to them I had a car under contract. I would recommend them 100% and would use them again. pricing and made things easy. Within 3 hours of talking to them I had a car under contract. I would recommend them 100% and would use them again. More
October 08, 2020
Very courteous, conscientious and informative. I appreciate their honesty and their timely service. The service was finished ahead of the estimated time. The loaner car was greatly appreciated. appreciate their honesty and their timely service. The service was finished ahead of the estimated time. The loaner car was greatly appreciated. More
Other Employees Tagged: Tim at the servic desk
September 18, 2020
Just purchased a new Subaru Crosstrek service was friendly, prompt, and upfront pricing. This was my first experience buying a car would absolutely come back ! friendly, prompt, and upfront pricing. This was my first experience buying a car would absolutely come back ! More
Other Employees Tagged: Joe Briggs
September 02, 2020
This was my second experience purchasing a vehicle from Granite. I have always received great service. They are professional and courteous and make sure you are happy with your purchase. Granite. I have always received great service. They are professional and courteous and make sure you are happy with your purchase. More