Tim Kelly
Tim Kelly at Nielsen Nissan of Denville
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Tim Kelly | Page 5

Service Manager

Nielsen Nissan of Denville

3057 NJ-10
Denville, NJ 07834

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49 Reviews
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49 Reviews

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49 Reviews of Tim Kelly

January 02, 2015

Dealership Rating

excellent service I have a very positive time every time I go there. I always recommend mr. Kelly and his associates to my friends and family. I would lease my nex More

by gary ackerman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 20, 2015

Nielsen Nissan of Denville responded

Hi Gary - We appreciate you for taking the time to share your experience with both our dealership and Tim. Customer feedback is very important to our team, and we enjoy reading about our customers' positive experiences. Thank you for choosing to do business with Nissan World of Denville. We truly value you as a customer, and we look forward to your next visit! -Tony Preziosi, General Manager

December 02, 2014

Dealership Rating

Service Manager is very helpful Tim Kelly was extremely helpful in resolving an issue I had with my tire. He was very responsive and went above and beyond to help. More

by jackie.hayes.9638
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: OTHER - not sure who the employee was...

Dec 18, 2014

Nielsen Nissan of Denville responded

Hi Jackie - I want to personally thank you for taking the time to review our service department. Your feedback is very important to our team. We strive to provide the best customer service possible, while completing repairs in a timely fashion. I am so glad to hear that we were able to meet your expectations. Tim is a big asset to our team, and I am glad that you all had the opportunity to work together. It was a pleasure doing business with you. Please let us know if there is anything else we can assist you with. We are here to help! -Tony Preziosi, General Manager

August 21, 2014

Dealership Rating

So pleased! I recently moved to New Jersey from Florida. I purchased my Altima from a dealership down there and had all of my routine services done there. Upon my More

by misledmunkie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 04, 2014

Nielsen Nissan of Denville responded

Hello - We really appreciate your feedback. Thank you for taking the time to review our dealership. Your opinion really does matter. I am glad to hear that you had such a great experience with Tim in our service department. We really do strive to provide the best customer service possible, and I am pleased that we were able to meet your expectations. Thank you for choosing to do business with us, and we look forward to your next visit! -Dante Vannicola, General Manager

July 02, 2014

Dealership Rating

The service department is the best I have seen Tim Kelly is excellent. He explains the problem and will work with you on the price. He also advocates for you by trying to get the manufacturer to a More

by Cleno68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 02, 2014

Nielsen Nissan of Denville responded

Hello - We appreciate your positive feedback. Thank you for taking the time to share your experience. Tim is great to work with, and I am glad he has been able to assist you. We really do pride ourselves on providing the best customer service possible, and I am pleased that we have been able to meet and exceed your expectations. It has been a pleasure doing business with you, and we look forward to seeing you in the dealership in the future. Thank you again for choosing Nissan World of Denville! -Gene Mosco, General Manager

Jul 31, 2014

Nielsen Nissan of Denville responded

Hello - Thank you for taking the time to share your experience with our service department. We really appreciate your feedback and your kind words. We really do work hard to provide the best service possible, and I am so glad to hear that Tim was able to exceed your expectations. We truly value your business, and we look forward to working with you again in the future. Thank you for choosing Nissan World of Denville. -Gene Mosco, General Manager

July 01, 2014

Dealership Rating

Every Service is Excellent Service I have been dealing with Tim every service for a year now, I have never had any issue or anything every to complain about.. they hold up the free mai More

by lindalem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2014

Nielsen Nissan of Denville responded

Hello - Thank you for taking the time to share your experience. We really appreciate your positive feedback and your kind words. Tim is a big asset to our team, and I am glad he has been able to help with all of your service needs. We truly value your business and your continued loyalty. We look forward to working with you again in the future. Thank you for choosing Nissan World of Denville! -Gene Mosco, General Manager

May 11, 2014

Dealership Rating

Great service , friendly Easy appointments and great prices. Coupons on line are great the service team always gets me in and out as promised Thank I More

by Powerriot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 14, 2014

Nielsen Nissan of Denville responded

Hello - Thank you so much for leaving us a review. We really do appreciate your feedback. I am glad you left our dealership satisfied, and we look forward to working with you in the future. -Gene Mosco, General Manager

May 20, 2014

Nielsen Nissan of Denville responded

Hello. Thank you so much for taking the time to leave us a review. We really do appreciate your feedback. I am glad you have had such a great experience at the dealership, and we are looking forward to working with you in the future. Thanks again for your business and your loyalty. -Gene Mosco, General Manager

November 22, 2013

Dealership Rating

Again, a repeat minor service problem and Tim and his team go out of their way for me....I could not ask for a better service manager or team. A ++++.... Thanks again guys for keeping my Nissan in top s More

by Robby2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 02, 2013

Nielsen Nissan of Denville responded

No problem! Thank you for your great review of us. It's always a pleasure having your business! - John Lasala, General Manager

July 30, 2013

Dealership Rating

I went there for a headlight change....didnt have an appointment...really needed this done ASAP.. Even though I never had service here, Tim Kelly and his tech Shawn went way out of their way to accommo More

by Robby2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn-Technician

Jul 30, 2013

Nielsen Nissan of Denville responded

We're always here to help! Thanks for your feedback. We'll be sure to pass along the kind words to Tim and Shawn.

July 13, 2013

Dealership Rating

Tim is a outstanding service manager. I recently leased a new Nissan Altima and after a month is found there to be a rattle in the back tire, I also wanted to have the pinstripe on the car removed. Tim an More

by Dicoccyo22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 22, 2013

Nielsen Nissan of Denville responded

Thanks for visiting us! We'll be sure to pass on the good word to Tim.

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