Tim Islip | Page 43

GOOD TIME IN SEEKONK I have been going to this dealership for several years. They are thorough and careful to explain everything. The people of the service department ar I have been going to this dealership for several years. They are thorough and careful to explain everything. The people of the service department are all friendly and helpful. More

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Best Car Buying Experience! Our salesperson, Rancier Matos, was more helpful than we could have ever possibly imagined. He was patient, a great listener, and ultimately found th Our salesperson, Rancier Matos, was more helpful than we could have ever possibly imagined. He was patient, a great listener, and ultimately found the perfect vehicle for us. I never knew that buying a car could be so easy! Thank you, thank you, thank you Rancier! I would also like to thank Tim Islip for all of his help in answering our many questions regarding future scheduled maintenance. Your experience and know how are invaluable! I would definitely recommend this dealership and especially Rancier Matos to anyone interested in the purchase of a new car! With many thanks, The Kinney Family :) More

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Excellent Service "Service experience" Tim Islip was extremely helpful, courteous, and prompt. Everyone I dealt with in the service department needs to be commended. "Service experience" Tim Islip was extremely helpful, courteous, and prompt. Everyone I dealt with in the service department needs to be commended. All service departments should follow the manner in which you are treated at Herb Chambers Honda of Seekonk. Ken Ruscetta More

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Service and Sales - Awesome! I wanted to take this opportunity to commend the Sales and Service Departments at Herb Chambers of Seekonk, Massachusetts. I recently had my vehicle I wanted to take this opportunity to commend the Sales and Service Departments at Herb Chambers of Seekonk, Massachusetts. I recently had my vehicle serviced [routine maintenance] and was afforded prompt, friendly, and efficient service. My 2013 Honda Civic is the third vehicle that I have leased from this dealership. Mike Rebola is an attentive and knowledgeable salesperson; always checking in to see if he can be of any help. The staff at the front service desk, especially Tim Islip and Malainne Costa (who helped me the last time I was in for service) are equally as pleasant and willing to assist their clients in any way. Hats off to Honda! Thanks again. Debbie Mulligan More

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Service Department Excellent service, clean facility, and very polite staff. Winning combination! My CRV has over 120,000 miles and is 7 years old. The Seekonk Servic Excellent service, clean facility, and very polite staff. Winning combination! My CRV has over 120,000 miles and is 7 years old. The Seekonk Service Department has kept my CRV problem-free. Karen Ragland - Fall River More

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Routine oil change I schedules do a routine oil change. I got my car back before the hour was up and they rotated my tires. Tim was very courteous and helpful with my I schedules do a routine oil change. I got my car back before the hour was up and they rotated my tires. Tim was very courteous and helpful with my Honda Fit. More

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Very happy with the service department Service staff is always friendly and helpful. Even though I don't bring my car in for routine maintenance (oil changes, brakes, etc.) they still trea Service staff is always friendly and helpful. Even though I don't bring my car in for routine maintenance (oil changes, brakes, etc.) they still treat me as a valued customer. More

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If you want to buy a Honda, this is the place. I bought a CPO 2006 Civic from Herb Chambers in 2008. Overall, the process was straightforward with a few minor hiccups. They told me that they ha I bought a CPO 2006 Civic from Herb Chambers in 2008. Overall, the process was straightforward with a few minor hiccups. They told me that they have "no haggle pricing" and couldn't negotiate at all. I wanted to think about it and test drive some other cars. Then they called me two days later, and offered me a price that was $1k cheaper. They told me that it had been sitting on the lot, and the general manager wanted to clear out some cars. There was also a little confusion over the warranty. They told me that it included a 5-year warranty, but then later (after I paid the deposit) told me that it was only the balance of 5 years. In order to make up for it, they offered me a lower rate on the loan. Overall, I got a great price on the car. It ran like a champ to 120K mi, when I traded it in. Service is OUTSTANDING. A little expensive, but reasonable considering it's the dealer. They are honest about not recommending too much service. Also, the waiting area is comfortable with a big TV, WiFi, popcorn, pastries, coffee, soda. And they always wash my car when I bring it in for service! My neighbor bought a Ford from a different dealer, and now he brings it to Herb Chambers for service. They do great work. More

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The car I wanted...the experience that delighted! I went in with my 2013 Honda Odyssey (my second) for service. I was working with Tim and Malainne. AWESOME customer service skills. I had a sim I went in with my 2013 Honda Odyssey (my second) for service. I was working with Tim and Malainne. AWESOME customer service skills. I had a simple repair to make and they even brought me back to meet with Dennis (Awesome Honda Technician) and see the van on the lift. I had been wanting a 4x4 for many years...but with new babies I always stayed with mini vans for their ease of use. Since the babies are now kids, I figured I'd "kick the tires" of a Pilot (what I've really wanted) for the heck of it! First, I shot the breeze with the GM (Scott Birtles) and he was extremely low pressure and fun to talk with...it was clear that his primary interests are to provide a great customer experience and to build long lasting relationships. Then, I was checking out a 2013 Pilot and was fortunate enough to call upon Homero Lina to ask for a test drive. Homero was courteous, knowledgeable and extremely sincere. NO PRESSURE whatsoever. A complete joy to work with! Well, we know how this story ends up...I loved the Pilot and within a few hours I was the proud owner of a 2013 Honda Pilot from Herb Chambers Honda of Seekonk! Great work everyone! I am so glad that I found a dealership that I am actually excited to recommend. Looking forward to our continued relationship! Sincerely, Carrie Wells More

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This is our dealer for life! We have serviced our 1998 Honda CRV at Herb Chambers for the last 16 years, so when it was time to trade it and buy a new car, we knew where we would We have serviced our 1998 Honda CRV at Herb Chambers for the last 16 years, so when it was time to trade it and buy a new car, we knew where we would go. Me met John Mitchell right as we got there, and he was great. We were looking for a no pressure, knowledgeable sales rep, and we found it in John. We ended up buying another CRV and love it. Emelio Navarro took us through the financial portion of the sale with no high pressure and great expertise. Lauren Suroweic took us through the features on the car and how they worked, and we have always had a wonderful rapport with Tim Islip in the Service area for the last 16 years. Herb Chambers hires great people, and it shows when you go into the dealership. It couldn't have been a better experience, and we are in love with the car. More

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