Tiffany Houck | Page 15

A new lease My lease was not quite up, but when something broke on my current car Chuck got me into a new car with a new lease. My lease was not quite up, but when something broke on my current car Chuck got me into a new car with a new lease. More

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Cool, Calm Expert Absolutely enjoyed my car buying/leasing experience! Allan Makabi and Tiffany couldn't have been nicer, and at the same time very knowledgeable and wi Absolutely enjoyed my car buying/leasing experience! Allan Makabi and Tiffany couldn't have been nicer, and at the same time very knowledgeable and willing to answer all my questions. I look forward to telling family and friends about this wonderful car shopping and purchasing experience. Thank you Allan and Tiffany! More

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Working with Terry Helgeson & Cedar Rapids Toyota is a Win Our lease was ending on our 2015 Rav4 XLE AWD and we weren’t sure if we wanted to purchase or lease another Rav4. Terry Helgeson was very helpful and Our lease was ending on our 2015 Rav4 XLE AWD and we weren’t sure if we wanted to purchase or lease another Rav4. Terry Helgeson was very helpful and knowledgeable in explaining our options. With the great incentives offered on the 2018’s we decided to lease. After we picked the perfect Rav4 XLE AWD from CR Toyota’s large selection, Terry went out of his way to explain in detail all of the cars features. He even provided us with his personal phone number so we can contact him if any problems occur. Tiffany Houck was very knowledgeable and professional about the process of setting up our lease and payment schedule. Cedar Rapids Toyota is a very pleasant dealership to work with. Service on our leased 2015 Rav4 was always great and we are looking forward the same great service on our new 2018 Rav4 XLE AWD . More

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Knowledgeable, no pressure purchase Excellent and knowledgeable salesman made this decision easy. We came looking for a safe, reliable vehicle for a college bound daughter and are now s Excellent and knowledgeable salesman made this decision easy. We came looking for a safe, reliable vehicle for a college bound daughter and are now satisfied owners of a Corolla. Financing was pleasant and easy. We will be back! More

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No Pressure Alan was very helpful and did not pressure me when making my final purchasing decision. I visited at least three times and he was very patient with me Alan was very helpful and did not pressure me when making my final purchasing decision. I visited at least three times and he was very patient with me each time. I was undecided as to what model or brand that I wanted to replace my car with and allowed me to test drive several vehicles, new and used, on the lot. Thank you to Mercedes to suggesting that I work with Alan, he was wonderful! Thanks Alan! More

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Excellent Customer Service Tiffany was pleasant to work with. She provided my husband and I with "Excellent Customer Service." Tiffany was very professional, she was knowledg Tiffany was pleasant to work with. She provided my husband and I with "Excellent Customer Service." Tiffany was very professional, she was knowledgeable about the process of applying for a loan. Tiffany was on top of things every step of the way. We walked away extremely impressed with her skills. We couldn't have asked for a more pleasant and smooth experience. Tiffany Houck and Chuck James are a great team! Nina B. & John E Cedar Rapids, Ia More

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Knowledgeable staff, friendly and patient. Terry provided us with all the Information we needed to make an informed decision. He was friendly and willing to answer the same question more than o Terry provided us with all the Information we needed to make an informed decision. He was friendly and willing to answer the same question more than once. He provided enough information to make us feel safe driving the car off the lot but not overwhelm us with all the different features. He followed up with us appropriately and then patiently waited for us to contact him once our insurance process was completed. We would recommend working with Terry to purchase your next car. More

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Relaxed comfortable informative Took great pains to make sure we understood all functions of vehicle. Test drive route was good all types of roads were used.would definitely recommen Took great pains to make sure we understood all functions of vehicle. Test drive route was good all types of roads were used.would definitely recommend. More

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Class Act Very grateful for Toyota and their professionalism and how they truly care about their clients. Thank you Terry and Tiffany for making the process of Very grateful for Toyota and their professionalism and how they truly care about their clients. Thank you Terry and Tiffany for making the process of so easy and fun! Would never buy a car from anyone else! More

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Empowering the buyer to buy smart We worked with Gene our first visit. We came in knowing we wanted a Rav4. He was very welcoming right off the bat and not super "salesy". Gene educate We worked with Gene our first visit. We came in knowing we wanted a Rav4. He was very welcoming right off the bat and not super "salesy". Gene educated us on the Rav4s the years, the styles, what to look for such as certified and how to look over the carfax. We really felt that his goal was to get our family into a good safe vehicle. During the process we worked with other dealers all over iowa and time after time we found these other places to be dishonest or trying to sell us something we didn't want. We ended up coming back to CR even tho they didn't have the color we wanted they made us feel like we were not going to get screwed over. When we returned Gene was on vacation so we worked witj Alan. Again he was Great. He took us on a test drive that was a rough road to show is how solid and great the vehicle was. The dealership was swampped and still Alan kept the process moving efficiently. The facilities are sooo nice. The kids room the refreshments everything was so handy when we had a toddler. After the purchase was made even tho the dealership was so busy Alan sat in the Rav4 with me showing me how to use everything. We couldn't have had a better experience. We felt like we were treated like high rolling customers..... and that we were joining the family. Thanks again guys! More

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