Thalia Lema Echavarria

Not a good experience. I told the salesperson what my down payment was and where my monthly payment and it was accepted. The vehicle was being delivered and the paperwork h I told the salesperson what my down payment was and where my monthly payment and it was accepted. The vehicle was being delivered and the paperwork had additional money which was not agreed to and as a result not funds were provided. I had a back and forth with the sales manager who was the one trying to collect more money. I contacted the General Sales manager Dino who was no real help. I contacted corporate to let them know what the situation was. After just over 2 weeks the situation was resolved. What a waste of time and it wasn’t as if the deal wasn’t profitable for the dealer. I used to be in the business. Horrible experience! The first lease with this dealer was nothing like this one. I’ve been with Acura/Honda over 15 years. More

by BERNARD_ALFRED Verified Customer Verified Customer

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We’ve leased 6 cars from Acura of Pembroke Pines and found their sales staff professional and efficient. Thalia has raised the bar even further. We’ve also found it easier to have the cars serviced in P found their sales staff professional and efficient. Thalia has raised the bar even further. We’ve also found it easier to have the cars serviced in Pembroke Pines rather than at Miami dealerships despite living in Coral Gables. We had previously leased cars from 2 other Acura dealerships in Miami.. More

by JSK3628 Verified Customer Verified Customer

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Great experience. Price on website was exactly what they sold me the car for. None of this 3-4k advantage packages add to price like many other dealers are doing today Price on website was exactly what they sold me the car for. None of this 3-4k advantage packages add to price like many other dealers are doing today. I took advantage of the buy from home option. Sam from finance called me when the deal was approved. Came in signed the paperwork and was out in a hour. Highly recommended. More

by km06181978 Verified Customer Verified Customer

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Jordan in Service and Michael in Sales are awesome. Well done Gentleman you are the standard for costumer service. I salute your professionalism and attitude. Your attention to detail is bar none. Well done Gentleman you are the standard for costumer service. I salute your professionalism and attitude. Your attention to detail is bar none. More

by Judah2379 Verified Customer Verified Customer

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Absolutely amazing service. Thalia the sales representative worked out the details of the price and deal prior to my arrival making this an easy decision. Thalia the sales representative worked out the details of the price and deal prior to my arrival making this an easy decision. More

by Dr.dan.naranjo Verified Customer Verified Customer

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The service was great and they had a loaner for me when I got there. I was in and out both times within 10 minutes. The location at Pembroke Pines is great and it’s easy to get in and out of the parking lot got there. I was in and out both times within 10 minutes. The location at Pembroke Pines is great and it’s easy to get in and out of the parking lot unlike other dealers. Love going there even thought there’s one closer to my house. More

by Gabe Verified Customer Verified Customer

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From Thalia, Jose and Jordan, amazing service, amazing team. My purchase process was smooth and quick. Love Acura of Pembroke Pines team. My purchase process was smooth and quick. Love Acura of Pembroke Pines More

by Rolando Torres Verified Customer Verified Customer

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Hope I never have to set foot or to deal with anyone from this place. Horrible. Be advised that all they do is lie and mislead customers so they can collect their commissions this place. Horrible. Be advised that all they do is lie and mislead customers so they can collect their commissions More

by GARLINE24 Verified Customer Verified Customer

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Acura and team are extremely polite and always willing to work with you. This is the reason I’ve been with them for 20years + work with you. This is the reason I’ve been with them for 20years + More

by EDDYFELICIANO Verified Customer Verified Customer

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The Staff is Very professional… In very happy with the work they did on my car. I’m very Happy…Thank You so Much 😊 work they did on my car. I’m very Happy…Thank You so Much 😊 More

by NIVALYJO Verified Customer Verified Customer

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