Jorge Ramirez

Was really expecting the "dealer drill" with back & forth negotiations between sales and management (as I've experienced in Mazda and another Acura dealerships), tucked away high "unexpected" fees in the fin negotiations between sales and management (as I've experienced in Mazda and another Acura dealerships), tucked away high "unexpected" fees in the final sales document (as I've seen in another Acura dealership) and the "hard sell" at closing at a price point you didn't want to go to. Acura at Pembroke Pines was the absolute opposite. Friendly (not the "plastic kind"), honest, straight forward and an easy to work with team. I'm an "educated consumer", and their prices are where they should be at "the get go" and if needed they will try to work with you to make it happen with NO high-pressure sales tactics. Incredibly, they also had my certified vehicle worked on and prepared with "detailing", new brakes, tires, oil, filters, etc. the next day w/o my asking for that timetable.... and there was no debate about leaving "wear & tear" items not covered under the warrantee unchanged bc they would last the two years. They just changed it and gave me the equivalent of a "new" car. Shout out to Sean Bradford in sales and Scott Ticker in management, the two of whom I spent most of my time with for being so incredibly nice and making the journey easy and pleasant. In addition, Jorge in Finance was very pleasant and easy to work. More

by Marc Verified Customer Verified Customer

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Dealership was very welcoming and Team was very informative and helpful Shoutout to David Campbell and Jorge Ramirez best duo.. looking forward to future deals. informative and helpful Shoutout to David Campbell and Jorge Ramirez best duo.. looking forward to future deals. More

by lexiih33 Verified Customer Verified Customer

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Between Miguel, Geo, and George they made the buying process super friendly and easy! AMAZING customers service! HIGHLY RECOMMENDED!! process super friendly and easy! AMAZING customers service! HIGHLY RECOMMENDED!! More

by GJESPANA Verified Customer Verified Customer

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I dealt with professional people , everyone was accommodating, made my lease very good which made me happy accommodating, made my lease very good which made me happy More

by normancbohamed Verified Customer Verified Customer

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Great experience was beyond what I expected, told Mike what I needed and he delivered , no issues smooth transaction. what I needed and he delivered , no issues smooth transaction. More

by AOCONNOR2 Verified Customer Verified Customer

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The Staff is Very professional… In very happy with the work they did on my car. I’m very Happy…Thank You so Much 😊 work they did on my car. I’m very Happy…Thank You so Much 😊 More

by NIVALYJO Verified Customer Verified Customer

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Fast Professional Efficient very attentive to detail. Amazing service every time I go in for my ILX. Amazing service every time I go in for my ILX. More

by ELIU.MOLINER001 Verified Customer Verified Customer

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Todo el grupo de trabajo es excelente, resuelven las dudas y deseos de los clientes con rapidez y eficacia. dudas y deseos de los clientes con rapidez y eficacia. More

by fabioleon65 Verified Customer Verified Customer

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Ive been working since 2016 with this dealer and my service advisor Marco Pinto. The best!! highly recommended. service advisor Marco Pinto. The best!! highly recommended. More

by Nica874 Verified Customer Verified Customer

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Excellent service as always, Gio and Miguel's team make things easy for you and make buying a car a good experience. things easy for you and make buying a car a good experience. More

by fabioleon65 Verified Customer Verified Customer

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